"Clarifying question: why would Google consider sunsetting Gmail? Is there an opportunity to make a case against sunsetting or has the executive decision already been made and we're truly looking for a flawless sunset? If decision has already been made - why? Is this a global decision or country-specific?
If the answer from interviewer is that the decision is open to debate, pivot case toward identifying the problem that causes leadership to even consider sunset. Then analyze and propose ways to"
Anonymous Sparrow - "Clarifying question: why would Google consider sunsetting Gmail? Is there an opportunity to make a case against sunsetting or has the executive decision already been made and we're truly looking for a flawless sunset? If decision has already been made - why? Is this a global decision or country-specific?
If the answer from interviewer is that the decision is open to debate, pivot case toward identifying the problem that causes leadership to even consider sunset. Then analyze and propose ways to"See full answer
"Clarification
Are we focusing on building the product on a specific Meta platform (Facebook, Instagram, WhatsApp), or is this a standalone effort?
Is the product digital or physical?
Are we targeting internal (employees) or external (customers) users?
Are there any specific constraints like funding, resourcing, or geography?
1. Narrowing Down the Problem
Awareness and Education: Create tools to increase understanding of climate change and its effects.
-"
Ram - "Clarification
Are we focusing on building the product on a specific Meta platform (Facebook, Instagram, WhatsApp), or is this a standalone effort?
Is the product digital or physical?
Are we targeting internal (employees) or external (customers) users?
Are there any specific constraints like funding, resourcing, or geography?
1. Narrowing Down the Problem
Awareness and Education: Create tools to increase understanding of climate change and its effects.
-"See full answer
"My main task was to improve our recommendation system. I worked closely with the business and data teams to understand how recommendations were made in the past. After discussions, I found out that the system had fixed recommendations and didn't consider customer preferences.
Our goal was to identify potential customers better, boost conversion rates with personalized recommendations, and increase cross-selling of products. After analyzing a lot of data, we focused on customers with accounts an"
R S. - "My main task was to improve our recommendation system. I worked closely with the business and data teams to understand how recommendations were made in the past. After discussions, I found out that the system had fixed recommendations and didn't consider customer preferences.
Our goal was to identify potential customers better, boost conversion rates with personalized recommendations, and increase cross-selling of products. After analyzing a lot of data, we focused on customers with accounts an"See full answer
"Clarifying questions:
How the hiring funnel looks like, where are the main drop offs, what are the longest phases, what systems we have in place for reminders and notifications.
What should be the goal (double conversion, reduce time to hire)
Offered some solutions, analysed them according to ICE framework, highlighter risks linked to solution.
The last question was to pitch my suggested path to management."
Shuly A. - "Clarifying questions:
How the hiring funnel looks like, where are the main drop offs, what are the longest phases, what systems we have in place for reminders and notifications.
What should be the goal (double conversion, reduce time to hire)
Offered some solutions, analysed them according to ICE framework, highlighter risks linked to solution.
The last question was to pitch my suggested path to management."See full answer
"Clarify:
What is a transaction in Instagram Shops? Users click on an item and complete the payment in the Instagram Shops interface
How many transactions happen in Instagram shop per day/month?
What percentage of users have completed at least 1 transaction on Instagram Shops in the last year?
Key Metric to improve: # Users completing a transaction
Goals of the Product / Feature:
Meta’s goal is to build community and connect people together
Instagram’s goal is to connect and"
Nikitha G. - "Clarify:
What is a transaction in Instagram Shops? Users click on an item and complete the payment in the Instagram Shops interface
How many transactions happen in Instagram shop per day/month?
What percentage of users have completed at least 1 transaction on Instagram Shops in the last year?
Key Metric to improve: # Users completing a transaction
Goals of the Product / Feature:
Meta’s goal is to build community and connect people together
Instagram’s goal is to connect and"See full answer
Product Manager
Product Strategy
+2 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"Clarifying questions
What is Facebook Events
How does this work
Is it only desktop based or app based as well
Why Meta built it
Core idea/tenet for Facebook is to have user engagement & to build everything around it. While people continue to interact with Facebook and create content on it, to increase the duration of engagement, having capability to host virtual events ensures community participation and making Facebook go beyond status and photo updates and let people coordinate"
Mohammad M. - "Clarifying questions
What is Facebook Events
How does this work
Is it only desktop based or app based as well
Why Meta built it
Core idea/tenet for Facebook is to have user engagement & to build everything around it. While people continue to interact with Facebook and create content on it, to increase the duration of engagement, having capability to host virtual events ensures community participation and making Facebook go beyond status and photo updates and let people coordinate"See full answer
"Goal:
Maps should reflect reality of places especially with places like hospitals
Ecosystem :
Maps User Usecases:
Daily Commute
Explore places
Critical situations like emergency - hospital visits, work emergencies, family
Businesses using Google Business Profile:
Medical & Health
Hospitals
Clinics
Gyms
Restaurants
Salons
Mom & Pop stores, SMB - Retail
Enterprises
These can be online, physical or both
Local guides
Downstream usecases for other google products:
Google Search
Google Gemini
"
Pooja G. - "Goal:
Maps should reflect reality of places especially with places like hospitals
Ecosystem :
Maps User Usecases:
Daily Commute
Explore places
Critical situations like emergency - hospital visits, work emergencies, family
Businesses using Google Business Profile:
Medical & Health
Hospitals
Clinics
Gyms
Restaurants
Salons
Mom & Pop stores, SMB - Retail
Enterprises
These can be online, physical or both
Local guides
Downstream usecases for other google products:
Google Search
Google Gemini
"See full answer
"How would you monetize messenger?
Clarifying Questions
Is this messenger app or web?
INTERVIEWER: Assume both are a possibility, but feel free to pick one
Is there a larger facebook goal or metric we are optimizing for?
INTERVIEWER: Monetization speaks to revenue so assume goal is to increase revenue for Facebook as a whole
Does this include messenger Rooms or should we stick to the traditional FB messenger?
INTERVIEWER: _Messenger rooms is a great call out, but let's stick"
Jay C. - "How would you monetize messenger?
Clarifying Questions
Is this messenger app or web?
INTERVIEWER: Assume both are a possibility, but feel free to pick one
Is there a larger facebook goal or metric we are optimizing for?
INTERVIEWER: Monetization speaks to revenue so assume goal is to increase revenue for Facebook as a whole
Does this include messenger Rooms or should we stick to the traditional FB messenger?
INTERVIEWER: _Messenger rooms is a great call out, but let's stick"See full answer
"Assumptions
Assume that the functionality of Meta Pay is the ability to send and receive payments to other Meta account holders. Payment infrastructure connects to bank accounts
Assume users can maintain a balance in Meta Pay
Assume life cycle of the product is post launch adoption phase
Clarifying questions
Can I send or receive payments to a meta user from a different platform? e.g., fb to IG > assume the answers is “yes”
Where is it available? > Assume answer is “US”
"
Philip C. - "Assumptions
Assume that the functionality of Meta Pay is the ability to send and receive payments to other Meta account holders. Payment infrastructure connects to bank accounts
Assume users can maintain a balance in Meta Pay
Assume life cycle of the product is post launch adoption phase
Clarifying questions
Can I send or receive payments to a meta user from a different platform? e.g., fb to IG > assume the answers is “yes”
Where is it available? > Assume answer is “US”
"See full answer
"No Interoperability between Digital Wallet Payments ?
User Pain Points:
Lack of Interoperability: Digital wallets operate in silos, forcing users to rely on inefficient workarounds, such as transferring funds to a bank account and then to another wallet, resulting in delays and extra effort.
Time-Consuming Process: Current methods to move money between wallets are tedious, often taking 1-3 business days, which can be especially inconvenient for time-sensitive transactions.
High Friction fo"
Pradeep V. - "No Interoperability between Digital Wallet Payments ?
User Pain Points:
Lack of Interoperability: Digital wallets operate in silos, forcing users to rely on inefficient workarounds, such as transferring funds to a bank account and then to another wallet, resulting in delays and extra effort.
Time-Consuming Process: Current methods to move money between wallets are tedious, often taking 1-3 business days, which can be especially inconvenient for time-sensitive transactions.
High Friction fo"See full answer
"To determine whether we should introduce a new ads placement on the Uber homepage, I will use the following framework:
Clarifying Questions
Mission and Goals
User Journey and Pain Points
A/B Testing Plan
Decision-Making Criteria
1. Clarifying Questions
To ensure I fully understand the problem, I would ask:
What type of ads are we considering? For example, are they full-screen ads, banner ads, or native ads integrated into the feed? --> Take your"
Shrey H. - "To determine whether we should introduce a new ads placement on the Uber homepage, I will use the following framework:
Clarifying Questions
Mission and Goals
User Journey and Pain Points
A/B Testing Plan
Decision-Making Criteria
1. Clarifying Questions
To ensure I fully understand the problem, I would ask:
What type of ads are we considering? For example, are they full-screen ads, banner ads, or native ads integrated into the feed? --> Take your"See full answer
"Clarify understanding of the problem space. What does success look like? How is it measured? Platform specific? Market specific? Time period? Business goals? Then perform a funnel analysis to understand user journey and look for problems or opportunities.
Choose a user segment to focus on. Identify different user segments and prioritise one. Summarise the goal of the user and the friction point.
Brainstorm solutions. Come up with a number of rough solutions. Balance the business n"
Alice S. - "Clarify understanding of the problem space. What does success look like? How is it measured? Platform specific? Market specific? Time period? Business goals? Then perform a funnel analysis to understand user journey and look for problems or opportunities.
Choose a user segment to focus on. Identify different user segments and prioritise one. Summarise the goal of the user and the friction point.
Brainstorm solutions. Come up with a number of rough solutions. Balance the business n"See full answer
"I believe these are the traits of a great PM. I see PM to be somone who is a great manager of customer problems and for that he/she has to be:
Be an expert at the one domain and know the customer of the product in that domain and curate experiences for them better than the competition.
Be persuasive - Get things done by convincing rather than commanding.
Learn how great products are by being an engineer.
Be a fearless leader by championing teams ideas all the way to the management la"
Siddharth P. - "I believe these are the traits of a great PM. I see PM to be somone who is a great manager of customer problems and for that he/she has to be:
Be an expert at the one domain and know the customer of the product in that domain and curate experiences for them better than the competition.
Be persuasive - Get things done by convincing rather than commanding.
Learn how great products are by being an engineer.
Be a fearless leader by championing teams ideas all the way to the management la"See full answer
"YT threats →. Let's define threat - activities that reduce actual or growth rate for user base / watch time / $
User - what impacts user base, users’ watch time (why would users not use YT anymore?)
Competition - all apps that compete for users' time spent on digital entertainment (VOD, social media apps like tiktok, vMVPDs)
Safety, trust, privacy, digital well being
No relevant content
Distribution - platform bans, distribution deals falling through (eg smart TVs)"
Urvashi G. - "YT threats →. Let's define threat - activities that reduce actual or growth rate for user base / watch time / $
User - what impacts user base, users’ watch time (why would users not use YT anymore?)
Competition - all apps that compete for users' time spent on digital entertainment (VOD, social media apps like tiktok, vMVPDs)
Safety, trust, privacy, digital well being
No relevant content
Distribution - platform bans, distribution deals falling through (eg smart TVs)"See full answer
"Question for the community: have others experienced a situation where the interviewer really pushed for defining a success metric early on in the case before making too much progress on the case itself? If so, how did you handle?
How I approached the case:
I used the framework taught here on Exponent but have a question for the community.
At the beginning of the interview, I shared my steps - company goals, customer, painpoints, solutions, prioritize and if we had time, I'll explore some succ"
D P. - "Question for the community: have others experienced a situation where the interviewer really pushed for defining a success metric early on in the case before making too much progress on the case itself? If so, how did you handle?
How I approached the case:
I used the framework taught here on Exponent but have a question for the community.
At the beginning of the interview, I shared my steps - company goals, customer, painpoints, solutions, prioritize and if we had time, I'll explore some succ"See full answer
"YouTube Goal -> Give voice to everyone and show them the world,
Video -> Shorts( Dominated by Shorts, Reels, Tiktok
Mid(1-25 Min). -> Youtube
Medium Long(60-90 Mins) -> [Opportunity]
Long(150-180 Mins) -> OTT Platform, Movies
Youtube can assist content creators on Youtube to make high-quality Film Like Videos without any Production Setup. Assisting Content Creators to create Movies with"
Anonymous Muskox - "YouTube Goal -> Give voice to everyone and show them the world,
Video -> Shorts( Dominated by Shorts, Reels, Tiktok
Mid(1-25 Min). -> Youtube
Medium Long(60-90 Mins) -> [Opportunity]
Long(150-180 Mins) -> OTT Platform, Movies
Youtube can assist content creators on Youtube to make high-quality Film Like Videos without any Production Setup. Assisting Content Creators to create Movies with"See full answer
"First, lets dive deeper into the question. I would ask -
What are the top challenges facedtoday?
What user segments work well, and what do we want to focus on?
What do we know about competitors, and what can we learn from them?
What user flows have the highest engagement in VR today?
Are we focusing on consumer use cases or enterprise?
Are we tackling activation or retention, or do we want to increase engagement?
To build a strategy here I would target this from four differe"
Anonymous Minnow - "First, lets dive deeper into the question. I would ask -
What are the top challenges facedtoday?
What user segments work well, and what do we want to focus on?
What do we know about competitors, and what can we learn from them?
What user flows have the highest engagement in VR today?
Are we focusing on consumer use cases or enterprise?
Are we tackling activation or retention, or do we want to increase engagement?
To build a strategy here I would target this from four differe"See full answer
"Meta Pay - What is it?
Payment platform that lets people buy and send money on Facebook, IG and Instagram
on platforms like FB and IG, people already find things they like and the businesses can sell directly on the platform through shops so Pay is closing the last mile and letting them also check out quickly once they’ve added their card details once. It’s making it a real one-stop shop.
It also allows making more transactions directly on the platform without having to enter card deta"
Rotem L. - "Meta Pay - What is it?
Payment platform that lets people buy and send money on Facebook, IG and Instagram
on platforms like FB and IG, people already find things they like and the businesses can sell directly on the platform through shops so Pay is closing the last mile and letting them also check out quickly once they’ve added their card details once. It’s making it a real one-stop shop.
It also allows making more transactions directly on the platform without having to enter card deta"See full answer