"You're a PM for Uber Eats. Cart conversion has dropped by 10% in the last 3 months. How would you find the root cause?
Clarify-
1) What is conversion? Is it where they complete the order after adding it to cart?- Yes
2) Has this drop been sudden or over an extended period of time?- Its been over the past month
3) Is this localized to somewhere? Seems to be only in the US
Uber Eats is a business that delivers food and various goods to customers that buy them. Its a 3 sided marketplace wher"
Pratik H. - "You're a PM for Uber Eats. Cart conversion has dropped by 10% in the last 3 months. How would you find the root cause?
Clarify-
1) What is conversion? Is it where they complete the order after adding it to cart?- Yes
2) Has this drop been sudden or over an extended period of time?- Its been over the past month
3) Is this localized to somewhere? Seems to be only in the US
Uber Eats is a business that delivers food and various goods to customers that buy them. Its a 3 sided marketplace wher"See full answer
"Picked Turo, prioritized customer (renter) persona, listed a few paint points across three pillars - Tool, Car Owner, Car
Worst Case scenarios
Order did not go through, no order confirmation received
Notification issue with tool
Owner not replying
Owner did not deliver car as expected - delayed or no show
5 Issues with car - not clean, not as promised, dirty, engine isssues
Car breakdown after pickup
Payment issues
Fraud
I picked up no show as an issue which could b"
Saurabh G. - "Picked Turo, prioritized customer (renter) persona, listed a few paint points across three pillars - Tool, Car Owner, Car
Worst Case scenarios
Order did not go through, no order confirmation received
Notification issue with tool
Owner not replying
Owner did not deliver car as expected - delayed or no show
5 Issues with car - not clean, not as promised, dirty, engine isssues
Car breakdown after pickup
Payment issues
Fraud
I picked up no show as an issue which could b"See full answer
"Clarifying questions : When we speak about video buffering, are we looking at long video (more than an hour), medium video, short videos and shorts? I will assume its all video types.
Is this was a steady increase or sudden one and over what time period? I will assume sudden one over last week?
Has we experienced any such issues in the past or trends? I will assume no.
Are we experiencing this globaly or for some region? I assume globaly
The KPI we are measuring is Average Video Buffering T"
Aeshvarya J. - "Clarifying questions : When we speak about video buffering, are we looking at long video (more than an hour), medium video, short videos and shorts? I will assume its all video types.
Is this was a steady increase or sudden one and over what time period? I will assume sudden one over last week?
Has we experienced any such issues in the past or trends? I will assume no.
Are we experiencing this globaly or for some region? I assume globaly
The KPI we are measuring is Average Video Buffering T"See full answer
"I always strive to use feedback as a learning opportunity to enhance my skills and performance. Since I don't have recent negative feedback to share, I constantly seek constructive criticism and feedback to improve. In my experiences, I've received valuable input that has helped me refine my approach, such as enhancing communication methods or adjusting certain processes for better efficiency. Whether positive or negative, feedback is instrumental in professional growth, and I actively use it to"
Balakrishnan J. - "I always strive to use feedback as a learning opportunity to enhance my skills and performance. Since I don't have recent negative feedback to share, I constantly seek constructive criticism and feedback to improve. In my experiences, I've received valuable input that has helped me refine my approach, such as enhancing communication methods or adjusting certain processes for better efficiency. Whether positive or negative, feedback is instrumental in professional growth, and I actively use it to"See full answer
"Clarify
10X -> usage or revenue
Approach
What is Msft Copilot & key capabilities
Understand the space in which Copilot operates :
Target segments & use-cases serve
Competitors (alternatives)
Leverage microsoft has :
Understand the stack (infra -> application layer) -> leverage
Understand Microsoft ecosystem & leverage we have
Define : 10X growth strategy (for whom -> & what? -> distribution (acquire & retain))
MSft Copilot & key capabilities
Cons"
Neeraj K. - "Clarify
10X -> usage or revenue
Approach
What is Msft Copilot & key capabilities
Understand the space in which Copilot operates :
Target segments & use-cases serve
Competitors (alternatives)
Leverage microsoft has :
Understand the stack (infra -> application layer) -> leverage
Understand Microsoft ecosystem & leverage we have
Define : 10X growth strategy (for whom -> & what? -> distribution (acquire & retain))
MSft Copilot & key capabilities
Cons"See full answer
Product Manager
Product Strategy
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"As a postgraduate student of computer science, one of my weaknesses might be that I sometimes focus too much on theoretical concepts, which can lead to delays in practical implementation. I also find that while I’m strong in certain areas like algorithms and data structures, I need to spend more time refining my skills in newer technologies or languages that aren't part of the core curriculum. Additionally, balancing research, coursework, and any side projects can be challenging, occasionally le"
Vipan K. - "As a postgraduate student of computer science, one of my weaknesses might be that I sometimes focus too much on theoretical concepts, which can lead to delays in practical implementation. I also find that while I’m strong in certain areas like algorithms and data structures, I need to spend more time refining my skills in newer technologies or languages that aren't part of the core curriculum. Additionally, balancing research, coursework, and any side projects can be challenging, occasionally le"See full answer
"Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"
Nikita G. - "Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"See full answer
"While interning at Numerix Analytics, I was working on a campaign analysis project where I used customer engagement data to recommend which email subject lines performed best. Based on open rate data from the past two campaigns, I concluded that short, curiosity-based subject lines were outperforming more direct ones. I recommended using that style for the next major campaign. The marketing team followed my recommendation. However, the open and click-through rates for the next campaign dropped s"
Dhruv M. - "While interning at Numerix Analytics, I was working on a campaign analysis project where I used customer engagement data to recommend which email subject lines performed best. Based on open rate data from the past two campaigns, I concluded that short, curiosity-based subject lines were outperforming more direct ones. I recommended using that style for the next major campaign. The marketing team followed my recommendation. However, the open and click-through rates for the next campaign dropped s"See full answer
"To answer this question, I will first summarize the product and its use case. Thereafter, I will lay down the goals of the Company (LinkedIN) and the users with this product followed by going over user flows and determining what metrics we should use to measure success. We will go over a handful of metrics as a part of brainstorming but will only choose 2 or 3 to track overall success.
Product Overview
LinkedIn Events is a product will allows users to create online or offline events on Lin"
stash - "To answer this question, I will first summarize the product and its use case. Thereafter, I will lay down the goals of the Company (LinkedIN) and the users with this product followed by going over user flows and determining what metrics we should use to measure success. We will go over a handful of metrics as a part of brainstorming but will only choose 2 or 3 to track overall success.
Product Overview
LinkedIn Events is a product will allows users to create online or offline events on Lin"See full answer
"In order to earn team members trust you need to show -
1- You need to show them you trust them. Treat others the way you wanted to be treated.
2- Do what you say. Keep commitments.
3- Listen
4- Admit when you make mistakes
5- Consistently make good decisions
"
Ritu G. - "In order to earn team members trust you need to show -
1- You need to show them you trust them. Treat others the way you wanted to be treated.
2- Do what you say. Keep commitments.
3- Listen
4- Admit when you make mistakes
5- Consistently make good decisions
"See full answer
"Some coworkers say to me that I'm a hard worker, but some say that I can be a little loud while I'm working, So then when I get that feedback I would say I'm sorry that you felt that way and I will promise I will work on it."
Amparo L. - "Some coworkers say to me that I'm a hard worker, but some say that I can be a little loud while I'm working, So then when I get that feedback I would say I'm sorry that you felt that way and I will promise I will work on it."See full answer
"
Here is a sample response from FANG PM Assistant in ChatGPT https://chat.openai.com/g/g-Z8yp2xrzt-fang-pm-interview-assistant
1. \\Product Goals\\
Primary Goal: Enhance user engagement by providing a highly personalized and intuitive experience.
Secondary Goals: Increase transaction volume, expand user base, and promote financial products tailored to user needs.
2. \\User Personas\\
Urban Professionals: Frequent users of digital payments, interested in invest"
Manish M. - "
Here is a sample response from FANG PM Assistant in ChatGPT https://chat.openai.com/g/g-Z8yp2xrzt-fang-pm-interview-assistant
1. \\Product Goals\\
Primary Goal: Enhance user engagement by providing a highly personalized and intuitive experience.
Secondary Goals: Increase transaction volume, expand user base, and promote financial products tailored to user needs.
2. \\User Personas\\
Urban Professionals: Frequent users of digital payments, interested in invest"See full answer
"I have a few clarifying questions before diving into designing a fridge for kids.
What is this company in? - Startup exploring ideas to design fridge, or an already established fridge company - Startup
Kids = which age group is referred to her or I can define the user segments? -* You can define it*
Where is the refrigerator being used (household/school/daycare)? - Household
Assumption: I am assuming Fridge's basic function is to freeze meats/ice cream/veggies etc and stor"
Manu G. - "I have a few clarifying questions before diving into designing a fridge for kids.
What is this company in? - Startup exploring ideas to design fridge, or an already established fridge company - Startup
Kids = which age group is referred to her or I can define the user segments? -* You can define it*
Where is the refrigerator being used (household/school/daycare)? - Household
Assumption: I am assuming Fridge's basic function is to freeze meats/ice cream/veggies etc and stor"See full answer
"First i will collect relevant data,Actual problem,Necessary input and raw material then i will start design drawing,modeling,Callibration and finally handing over my work."
Mohammed H. - "First i will collect relevant data,Actual problem,Necessary input and raw material then i will start design drawing,modeling,Callibration and finally handing over my work."See full answer
"Of course! Let me outline a general approach and ask questions along the way to see if any one path makes more sense to follow.
On my general approach: I think it's important to start with a strategic goal or purpose the museum is trying to accomplish with this product. That way we have a north star. From there I'll identify a couple user types we could solve for. Once aligned, I can drill down to potential pain points and solutions of different magnitude. How does that agenda sound?
For our"
Irene C. - "Of course! Let me outline a general approach and ask questions along the way to see if any one path makes more sense to follow.
On my general approach: I think it's important to start with a strategic goal or purpose the museum is trying to accomplish with this product. That way we have a north star. From there I'll identify a couple user types we could solve for. Once aligned, I can drill down to potential pain points and solutions of different magnitude. How does that agenda sound?
For our"See full answer
"I'd like to start by understanding the basic scope of the change we've observed.
Who is the user? Lyft is a two-sided marketplace so it could be the driver or rider. -Driver
When did the change happen? Was it slow or a sharp drop-off? - sharp, 2 weeks ago
Was there a specific geographic region? Urban v suburban? - no trends
Cancelling can happen at several points in ride acceptance, is there a particular point where we see most cancellations? - just after accepting a ride"
Anonymous Grasshopper - "I'd like to start by understanding the basic scope of the change we've observed.
Who is the user? Lyft is a two-sided marketplace so it could be the driver or rider. -Driver
When did the change happen? Was it slow or a sharp drop-off? - sharp, 2 weeks ago
Was there a specific geographic region? Urban v suburban? - no trends
Cancelling can happen at several points in ride acceptance, is there a particular point where we see most cancellations? - just after accepting a ride"See full answer
"I would start with clarifying questions : Are we building this feature on existing meta apps like Facebook / Instagram ? Yes
AM I building this in Meta suite of products or a standalone app ? Inbuilt app with in Meta product like Fb/Instagram
Timeline - 1 year
Geography - USA
Structure : Why -> Meta Mission -> Business objective -> User segmentation -Need ( Prioritization) -> Painpoints ( Prioritization)-> Solutions ( RICE prioritization) -> Metrics / NSM -> Risks - Summary
Why : WIth multiple"
Rani Y. - "I would start with clarifying questions : Are we building this feature on existing meta apps like Facebook / Instagram ? Yes
AM I building this in Meta suite of products or a standalone app ? Inbuilt app with in Meta product like Fb/Instagram
Timeline - 1 year
Geography - USA
Structure : Why -> Meta Mission -> Business objective -> User segmentation -Need ( Prioritization) -> Painpoints ( Prioritization)-> Solutions ( RICE prioritization) -> Metrics / NSM -> Risks - Summary
Why : WIth multiple"See full answer
"CQ:
Goal - connect two large continents, reduce the distance
Is it a motorable bridge -?
Any specific use case on mind?
Summarise: come up with the use cases of the bridge
Google’s mission -> organise world’s information and make them more accessible and useful
A bridge that way is a great way to reduce the distance between two large separate continents. This bridge can help spread information faster
Possible Use cases of the bridge:
Transportation of physical goods: Since road tran"
Anonymous Newt - "CQ:
Goal - connect two large continents, reduce the distance
Is it a motorable bridge -?
Any specific use case on mind?
Summarise: come up with the use cases of the bridge
Google’s mission -> organise world’s information and make them more accessible and useful
A bridge that way is a great way to reduce the distance between two large separate continents. This bridge can help spread information faster
Possible Use cases of the bridge:
Transportation of physical goods: Since road tran"See full answer
"For self achievement, The product manager builds useful products for users and makes the world better.
For the team, The product manager can work with the team, and leverage the team resources to make things happen, which is more impactful.
For the company, Pm are usually problem solvers, help companies to solve problems and grow better
"
Shen W. - "For self achievement, The product manager builds useful products for users and makes the world better.
For the team, The product manager can work with the team, and leverage the team resources to make things happen, which is more impactful.
For the company, Pm are usually problem solvers, help companies to solve problems and grow better
"See full answer