"I think i would start by asking what's driving the strategy for testing new ad formats?
Possible options could be
Increase monetization?
Improve ad effectiveness?
Any other objectives?
Assuming that its both 1&2 - we want to test new ad formats to gauge if these are more effective and lead to higher monetization
Ground the conversation into current scenario
Instagram Reels is aa short form video platform that users use to showoff their creativity
Reels is a relatively new addition to"
EssGee - "I think i would start by asking what's driving the strategy for testing new ad formats?
Possible options could be
Increase monetization?
Improve ad effectiveness?
Any other objectives?
Assuming that its both 1&2 - we want to test new ad formats to gauge if these are more effective and lead to higher monetization
Ground the conversation into current scenario
Instagram Reels is aa short form video platform that users use to showoff their creativity
Reels is a relatively new addition to"See full answer
"Interviewer : How would you reduce ride cancellation on Uber ?
Shailesh : Okay before I jump onto the solution, I would like to clarify some points for better understanding. So ride can be cancelled from the both the parties rider and the driver ? So which side are we talking about ?
Interviewer : we are seeing more cancellation from diver side.
Shailesh : From how long we are seeing this trend ?
Interviewer : you can say from an year.
Shailesh : Okay, also are we seeing these cancellations from"
Anonymous Muskox - "Interviewer : How would you reduce ride cancellation on Uber ?
Shailesh : Okay before I jump onto the solution, I would like to clarify some points for better understanding. So ride can be cancelled from the both the parties rider and the driver ? So which side are we talking about ?
Interviewer : we are seeing more cancellation from diver side.
Shailesh : From how long we are seeing this trend ?
Interviewer : you can say from an year.
Shailesh : Okay, also are we seeing these cancellations from"See full answer
"I'd approach this first with a clarifying questions geared towards fraud prevention as these are going to be important to actually finding a root solution. I'd want to take cues from the interviewer in order to then identify potential hypotheses.
Clarifying questions:
How is fraud calculated? It's important to clarify the metric used to know that fraud is increasing. For example, is this a percent of all customers or transactions?
Is the fraud that the merchant reported confirmed fraud"
Michelle D. - "I'd approach this first with a clarifying questions geared towards fraud prevention as these are going to be important to actually finding a root solution. I'd want to take cues from the interviewer in order to then identify potential hypotheses.
Clarifying questions:
How is fraud calculated? It's important to clarify the metric used to know that fraud is increasing. For example, is this a percent of all customers or transactions?
Is the fraud that the merchant reported confirmed fraud"See full answer
"You're a PM for Uber Eats. Cart conversion has dropped by 10% in the last 3 months. How would you find the root cause?
Clarify-
1) What is conversion? Is it where they complete the order after adding it to cart?- Yes
2) Has this drop been sudden or over an extended period of time?- Its been over the past month
3) Is this localized to somewhere? Seems to be only in the US
Uber Eats is a business that delivers food and various goods to customers that buy them. Its a 3 sided marketplace wher"
Pratik H. - "You're a PM for Uber Eats. Cart conversion has dropped by 10% in the last 3 months. How would you find the root cause?
Clarify-
1) What is conversion? Is it where they complete the order after adding it to cart?- Yes
2) Has this drop been sudden or over an extended period of time?- Its been over the past month
3) Is this localized to somewhere? Seems to be only in the US
Uber Eats is a business that delivers food and various goods to customers that buy them. Its a 3 sided marketplace wher"See full answer
"Start with OpenTable's goal: making reservations easier for customers. If user's are having bad experiences then that impacts the key metrics ( # of bookings), create a negative brand perception with the potential to lose customers.
Focus on ecosystem: customers making reservations & merchants/businesses each have different pain points. For the sake of time, focus on customer's experience.
Post Booking User Flow
User receives a post booking confirmation (date/time"
Danyal R. - "Start with OpenTable's goal: making reservations easier for customers. If user's are having bad experiences then that impacts the key metrics ( # of bookings), create a negative brand perception with the potential to lose customers.
Focus on ecosystem: customers making reservations & merchants/businesses each have different pain points. For the sake of time, focus on customer's experience.
Post Booking User Flow
User receives a post booking confirmation (date/time"See full answer
Product Manager
Execution
+1 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"Clarifying questions : When we speak about video buffering, are we looking at long video (more than an hour), medium video, short videos and shorts? I will assume its all video types.
Is this was a steady increase or sudden one and over what time period? I will assume sudden one over last week?
Has we experienced any such issues in the past or trends? I will assume no.
Are we experiencing this globaly or for some region? I assume globaly
The KPI we are measuring is Average Video Buffering T"
Aeshvarya J. - "Clarifying questions : When we speak about video buffering, are we looking at long video (more than an hour), medium video, short videos and shorts? I will assume its all video types.
Is this was a steady increase or sudden one and over what time period? I will assume sudden one over last week?
Has we experienced any such issues in the past or trends? I will assume no.
Are we experiencing this globaly or for some region? I assume globaly
The KPI we are measuring is Average Video Buffering T"See full answer
"Clarify
Functionality: Watch is a tab in FB app where people can upload and view Videos.
What's the redesign? We collapsed the reaction and comment bar so people can see more videos and spend more time watching videos.
What's the objective of the redesign? To help people discover and watch more videos they'll enjoy._
Structure
To decide whether or not to ship this redesign, i'd like to go over.
How does the Watch Tab fit into FB's mission and what's its goal?
What's the long-"
Sandy L. - "Clarify
Functionality: Watch is a tab in FB app where people can upload and view Videos.
What's the redesign? We collapsed the reaction and comment bar so people can see more videos and spend more time watching videos.
What's the objective of the redesign? To help people discover and watch more videos they'll enjoy._
Structure
To decide whether or not to ship this redesign, i'd like to go over.
How does the Watch Tab fit into FB's mission and what's its goal?
What's the long-"See full answer
"To answer this question, I’d like to first start with clarifying my understanding of FB stories and key elements that are essential towards setting the success goal.
FB Stories : Very similar to IG stories and infact based on the success seen from IG Stories, FB stories allows users to create ephemeral/disappearing content lasting 24 hours . The content could be a video, collection of pictures or even text with added animations and other enrichment - emulating a storytelling style. Stor"
S S. - "To answer this question, I’d like to first start with clarifying my understanding of FB stories and key elements that are essential towards setting the success goal.
FB Stories : Very similar to IG stories and infact based on the success seen from IG Stories, FB stories allows users to create ephemeral/disappearing content lasting 24 hours . The content could be a video, collection of pictures or even text with added animations and other enrichment - emulating a storytelling style. Stor"See full answer
"Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"
Nikita G. - "Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"See full answer
"Prompt:
Define success of reels
How do I investigate if reels engagement is up by x, posts are down by y
Clarification:
What is reels: video experience on explore page, play page. Can have comments, likes etc.
Why was it launched: to promote engagement on the app, 'addictive sessions back to back.
Product goal: Increase in app time, drive stickiness.
Big picture: Instagram launched reels post tiktok style success, way to saving market share
Define success"
Geet B. - "Prompt:
Define success of reels
How do I investigate if reels engagement is up by x, posts are down by y
Clarification:
What is reels: video experience on explore page, play page. Can have comments, likes etc.
Why was it launched: to promote engagement on the app, 'addictive sessions back to back.
Product goal: Increase in app time, drive stickiness.
Big picture: Instagram launched reels post tiktok style success, way to saving market share
Define success"See full answer
"I'd like to start by understanding the basic scope of the change we've observed.
Who is the user? Lyft is a two-sided marketplace so it could be the driver or rider. -Driver
When did the change happen? Was it slow or a sharp drop-off? - sharp, 2 weeks ago
Was there a specific geographic region? Urban v suburban? - no trends
Cancelling can happen at several points in ride acceptance, is there a particular point where we see most cancellations? - just after accepting a ride"
Anonymous Grasshopper - "I'd like to start by understanding the basic scope of the change we've observed.
Who is the user? Lyft is a two-sided marketplace so it could be the driver or rider. -Driver
When did the change happen? Was it slow or a sharp drop-off? - sharp, 2 weeks ago
Was there a specific geographic region? Urban v suburban? - no trends
Cancelling can happen at several points in ride acceptance, is there a particular point where we see most cancellations? - just after accepting a ride"See full answer
"The question is about the decision to show the right # of photos in Facebook.
Clarifying questions :
Is this specific to Consumers or Business users ?
Is there an drop or impact to the current metrics in terms of user engagement or the time spent on the post
Are there any pain points to solve in terms of technical details like page loads etc.?
Let's start with the users. There are 2 categories of users - Creators and Consumers. This can be further classified to say creators - Indiv"
Vasanth M. - "The question is about the decision to show the right # of photos in Facebook.
Clarifying questions :
Is this specific to Consumers or Business users ?
Is there an drop or impact to the current metrics in terms of user engagement or the time spent on the post
Are there any pain points to solve in terms of technical details like page loads etc.?
Let's start with the users. There are 2 categories of users - Creators and Consumers. This can be further classified to say creators - Indiv"See full answer
"Problem Statement:
10% of Netflix users are inactive. How would you investigate?
Clarifying Question:
Define inactive users? Assuming these are the users who have not logged Netflix for last week/last month etc
Time span to measure inactive users? Assuming inactive users are inactive from last week.
Investigation Questions:
Has there been a change or error logged on the analytical tool we are measuring "Inactive users" metric?
Does the metric show Netflix inactive"
Satej M. - "Problem Statement:
10% of Netflix users are inactive. How would you investigate?
Clarifying Question:
Define inactive users? Assuming these are the users who have not logged Netflix for last week/last month etc
Time span to measure inactive users? Assuming inactive users are inactive from last week.
Investigation Questions:
Has there been a change or error logged on the analytical tool we are measuring "Inactive users" metric?
Does the metric show Netflix inactive"See full answer
"Did a quick 30 min writeup on this and I'm submitting before I review/edit.
Success metrics for Spotify Podcasts
Clarify
Focus is on Spotify Podcasts, which are audio content posted by Spotify Content creators
Spotify Podcasts exists across all devices
Spotify as a company is at a mature state and is looking to enhance retention and revenue (monetization)
Spotify makes money through ads, Spotify Podcasts too - Assuming that Spotify Podcasts has some sort of ad product where adv"
Bryan K. - "Did a quick 30 min writeup on this and I'm submitting before I review/edit.
Success metrics for Spotify Podcasts
Clarify
Focus is on Spotify Podcasts, which are audio content posted by Spotify Content creators
Spotify Podcasts exists across all devices
Spotify as a company is at a mature state and is looking to enhance retention and revenue (monetization)
Spotify makes money through ads, Spotify Podcasts too - Assuming that Spotify Podcasts has some sort of ad product where adv"See full answer
"Clarification Qs:
What does "split" mean here? - split the UI and if so how (through tabs?)
What counts as "media" - clarified already
What is prompting us to consider this change? - any negative feedback from the users/ decrease in certain Newsfeed metrics like engagement etc/ any particular business goal?
is this across or platforms eg desktop/mobile ?
Is this for all regions?
Mission of FB: Fb's mission is to bring people closer together by enabling them to build communiti"
A G. - "Clarification Qs:
What does "split" mean here? - split the UI and if so how (through tabs?)
What counts as "media" - clarified already
What is prompting us to consider this change? - any negative feedback from the users/ decrease in certain Newsfeed metrics like engagement etc/ any particular business goal?
is this across or platforms eg desktop/mobile ?
Is this for all regions?
Mission of FB: Fb's mission is to bring people closer together by enabling them to build communiti"See full answer
"Set Success metrics for Google Maps:
Assuming we are focusing on mobile experience…
Clarify the product:
Overall, it is a directions app:
Gets you from point a to point b
Allows for several methods of transportation - car, public transit, walking, biking, rideshare
After entering location, you click your transport method, and select get directions which leads you to steps to get to you location or if you are driving or walking it speaks to you giving youthe directions aloud based on sett"
Kiley S. - "Set Success metrics for Google Maps:
Assuming we are focusing on mobile experience…
Clarify the product:
Overall, it is a directions app:
Gets you from point a to point b
Allows for several methods of transportation - car, public transit, walking, biking, rideshare
After entering location, you click your transport method, and select get directions which leads you to steps to get to you location or if you are driving or walking it speaks to you giving youthe directions aloud based on sett"See full answer
"My approach is try to narrow down by 4W1H.
When - When this happened? Still continuously happen the problem?
Where - Is this happen specific region or entire customers?
What - What kind of problem? One time big error or any data show the curve?
Who - Is it all platform or specific platform (Web, iOS, Android)
How - How serious problem? How many customer affected?
Next step is to narrow down the causes is from internal factors or external factors.
For internal factors:
Any recent up"
Takashi M. - "My approach is try to narrow down by 4W1H.
When - When this happened? Still continuously happen the problem?
Where - Is this happen specific region or entire customers?
What - What kind of problem? One time big error or any data show the curve?
Who - Is it all platform or specific platform (Web, iOS, Android)
How - How serious problem? How many customer affected?
Next step is to narrow down the causes is from internal factors or external factors.
For internal factors:
Any recent up"See full answer