Recent Technical Program Manager Interview Questions

Gomathi S. - "I product manage customer care - while I belong to the ecommerce platform team. customer care is not a direct contributor for revenue and the feedback i received during my career progression was unless i contribute to revenue i cannot be on promotion track. this is difficult feedback to act on as its not by job responsibility. worked with my manager on 2 fronts - 1) create a succession plan so i can take on additional responsibility that contributes to revenue and 2) create a plan on how care ca"See full answer

Sayee M. - "depending on project phase, apply various methodologies. scrum for app dev, waterfall for data migration, Testing (TDD for dev, FUT FiT for manual, UAT) , OCM has it own methodology ."See full answer

Sayee M. - "i asked if she meant operations business analytics metrics.. she clarified that she meant operational/stability metrics.. i explained that i used dynatrace to monitor the product and she said i want to know about SLAs etc. she was looking for the words SLA SLO and SLI.. i then explained SLA 99.99% various SLO's contributed to it like system uptime, continous testing of business functions, and incident mgmt metrics."See full answer

Sayee M. - "talked about a time when customer is trying to go to cloud for first time and championing the effort.. it is strategic and also a risk because outside of the OEM, no one we know had implemented this product architecture on the cloud.. used first [principles, did a crawl, walk jog approach and implemented it. Risk because of lack of reference architecture, clodu tech was new to me . career making/breaking project for customer. result : project was successful. presented story in a conference."See full answer

Abdurhman M. - "Solving any problems related to Custemers profitable through new service or product offer"See full answer

Anonymous Shark - "The other team was depending on the outcome of the release we were working on, since the service end points could not be established, the other team had to reshuffle their plans, and had to plan for uncertainity."See full answer

David n. C. - "First of all, I would try to create and foster a good atmosphere. I will talk honestly with the team and I will expose my doubts openly in order to be transparent. I will talk calmly about my fears and I will ask for opinions. This way I will open the door of transparent communication."See full answer

Abdurhman M. - "For larger projects, companies will often hire project managers to plan, document, organize and oversee a project's life cycle, helping ensure projects are completed on time and on budget. However, due to limited resources such as limited budgets or personnel constraints, many teams function without a project manager."See full answer

Ravi P. - "First Example I in my role as a engineering manager were designing homepage widget where we showing , how much sales the seller has made today . We were listening to order placed event , and then aggregating this information and showing to seller , Now there were cases where a sellers order might have been cancelled be user or by the seller or due to some breaches , as this can happen through multiple different channels and which were not audited , There was no full proof way to cover all the e"See full answer

Arnab R. - "Trying to find the reason for the low utilization. If it is systematic risk, I will down size the team temporarily. If is due to planning try to tweak details in order to bring 50-50 with a 90 days target time."See full answer

Anonymous Panda - "In a previous role as a Program Manager, I encountered a situation where we were halfway through a project aimed at streamlining our customer support operations. It became evident that a specific process we were implementing to manage customer inquiries and escalations was inefficient and causing delays. Recognizing the importance of addressing this issue promptly, I took the following steps: Assessment: First, I conducted a thorough assessment of the process to pinpoint the bottlenecks a"See full answer

Aswath B. - "basic drew the diagram"See full answer

Abdurhman M. - "If you effectively listen and understand their point of view, then take action to address the issue quickly. Don't let too much time slip between the conflict and the resolution. If resolving the concern will take more time, communicate the current status and next steps with the stakeholder."See full answer

Sadhana U. - "Know your audience Understand who the end user is and their role within the organization. Adapt technical lingo to lingo that can be understood by the end user. Diagrams of functions with less dense text is helpful for non-technical users. If it presents like a Manual, that's a turnoff. If it presents like a Guide, non-technical people can follow it. Simplify the problem By simplifying the problem you can explain it to your client in her/his own words. Try to use examples from the client'"See full answer

Praful B. - "Set clear goals- What do you want to achieve by learning this new technology? Are you trying to build a specific project, or are you just interested in learning more about it? Having clear goals will help you stay motivated and focused. Find a good learning resource There are many different ways to learn a new technology. You can take online courses, read books, or watch tutorials. Find a resource that fits your learning style and budget. Start with the basics- Don't try to"See full answer

Pramod V. - "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f Understand the conflicting priorities and align it with the goal/ objectives and the company mission. Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority Always keep communication on and be transparent with 'equality' an"See full answer