"The question given is intentionally very open ended. As the key phrases used are "air travel" which can encompass all parts of the journey not just the airport or flight experience & "improve the perception" which doesn't necessarily require fixing the problem (although you'd hope that was part of the conclusion). In addition, the constraints of time (1-year) and resources ($10M) means you must be very prescriptive.
As such I think it'd be important to ask the following clarifying questions"
Kevin S. - "The question given is intentionally very open ended. As the key phrases used are "air travel" which can encompass all parts of the journey not just the airport or flight experience & "improve the perception" which doesn't necessarily require fixing the problem (although you'd hope that was part of the conclusion). In addition, the constraints of time (1-year) and resources ($10M) means you must be very prescriptive.
As such I think it'd be important to ask the following clarifying questions"See full answer
"Product -> Self service Portal
North Star Metric-> No. of proposal downloaded
Problem-> 15% Decrease in Proposal downloads
RCA->
System Health check-> Bugs, errors in pages during session, site crashed, server inavailability, new feature was introduced which made it difficult for user to navigate.
If there was problem of server in-availability, is load balancer working fine/server is not available?
If problem was with feature->
What feature was introduced? do an A/B test with older feature
Fu"
Smriti G. - "Product -> Self service Portal
North Star Metric-> No. of proposal downloaded
Problem-> 15% Decrease in Proposal downloads
RCA->
System Health check-> Bugs, errors in pages during session, site crashed, server inavailability, new feature was introduced which made it difficult for user to navigate.
If there was problem of server in-availability, is load balancer working fine/server is not available?
If problem was with feature->
What feature was introduced? do an A/B test with older feature
Fu"See full answer
"Comprehend the Situation:
I like DownDog, the fitness app.
It's my favorite, because it allows me to select on demand different exercises ranging from Yoga, HIIT, Cardio etc with the ability to modify time, voice, background music, intensity etc.
I will use the down dog app as an example to discuss user drop-off.
Customer: It is designed for casual users who wants to do exercise at gym or home
Customer's Needs: This app helps users quickly choose and select the on demand quick exercises ("
Anonymous Goat - "Comprehend the Situation:
I like DownDog, the fitness app.
It's my favorite, because it allows me to select on demand different exercises ranging from Yoga, HIIT, Cardio etc with the ability to modify time, voice, background music, intensity etc.
I will use the down dog app as an example to discuss user drop-off.
Customer: It is designed for casual users who wants to do exercise at gym or home
Customer's Needs: This app helps users quickly choose and select the on demand quick exercises ("See full answer
"Clarify
Retention for which side of the platform - advertisers, groceries/shops, shoppers, users? - Assume
Is there any specific event or trend driving retention down or we’re looking in general to overall improve from current state? - Assume
Is this tied to any particular geography or region? - Assume
Is this tied to any specific persona within our 4 sided platform? - Assume
Are we changing the definition of retention (time, frequency, others)? - Assume no
Goal - Improve the use"
Parag - "Clarify
Retention for which side of the platform - advertisers, groceries/shops, shoppers, users? - Assume
Is there any specific event or trend driving retention down or we’re looking in general to overall improve from current state? - Assume
Is this tied to any particular geography or region? - Assume
Is this tied to any specific persona within our 4 sided platform? - Assume
Are we changing the definition of retention (time, frequency, others)? - Assume no
Goal - Improve the use"See full answer
"Product "XYZ" explain what it is and which audience it is serving.
Goals
Ease the anxiety
Offer the most comprehensive perspective of Cloud Engagement
Democratize Upsell Insights
Business Review Deck
Slide #1: NPS - Now, Trend & Insights + Call To Action: FYI & solicit feedback
Slide #2: User Engagement Update - DAU, WAU, MAU, Actions Completed + Call To Action: FYI & solicit feedback
Slide #3: Partnership Update - Share new cross org collabor"
Coach - "Product "XYZ" explain what it is and which audience it is serving.
Goals
Ease the anxiety
Offer the most comprehensive perspective of Cloud Engagement
Democratize Upsell Insights
Business Review Deck
Slide #1: NPS - Now, Trend & Insights + Call To Action: FYI & solicit feedback
Slide #2: User Engagement Update - DAU, WAU, MAU, Actions Completed + Call To Action: FYI & solicit feedback
Slide #3: Partnership Update - Share new cross org collabor"See full answer
Product Manager
Analytical
+2 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"Clarify question:
Google flight search: flights.google.com (app or website)
Allows users to search for flights, sort, or filter
To book, you are directed to airline or aggregator sites
Vision of the product: Help users find and compare flights they want to take
Users:
Flyers (primary user)
Airlines and aggregator sites (prices, avail, options)
Flight inventory providers
Success metrics:
Number of users/flyers like DAUs or MAUs
% flyers (DAUs or MAUs) which are repeat
Success"
Dolores - "Clarify question:
Google flight search: flights.google.com (app or website)
Allows users to search for flights, sort, or filter
To book, you are directed to airline or aggregator sites
Vision of the product: Help users find and compare flights they want to take
Users:
Flyers (primary user)
Airlines and aggregator sites (prices, avail, options)
Flight inventory providers
Success metrics:
Number of users/flyers like DAUs or MAUs
% flyers (DAUs or MAUs) which are repeat
Success"See full answer
"Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"
Kena K. - "Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"See full answer
"Acquisition
New sign-ups for Google Drive Service
Google Drive app installs
Activation
Number of users with at least one file since sign-up
Paid Google Drive Users
Engagement
DAU, MAU
Sessions, Frequency
Time spend
Files accessed per session
Task completion - sharing file, setting up automatic back up etc.
Retention
% Repeat Users
% Users Churning out
Google App Uninstalls
Referral
Inviting"
Anil K. - "Acquisition
New sign-ups for Google Drive Service
Google Drive app installs
Activation
Number of users with at least one file since sign-up
Paid Google Drive Users
Engagement
DAU, MAU
Sessions, Frequency
Time spend
Files accessed per session
Task completion - sharing file, setting up automatic back up etc.
Retention
% Repeat Users
% Users Churning out
Google App Uninstalls
Referral
Inviting"See full answer
"👇 Your feedback is very much appreciated 👇
Reduce scope of product for the initial launch. Streamline the PRD to an actual MVP and use the current PRD (that takes 6 months to build) for the V1"
Julien C. - "👇 Your feedback is very much appreciated 👇
Reduce scope of product for the initial launch. Streamline the PRD to an actual MVP and use the current PRD (that takes 6 months to build) for the V1"See full answer
"Instagram is social media app where you can share photo and video to others. Impressions is an important metrics to track because it shows how many contents that users see.
Clarify Questions:
Is this drop happen suddenly or gradually? - Gradually
How long has it been happening? - Last 3 months
Is it happen globally or in certain region? - Globally
Is the drop happen to all user segments (age, new/existing, active/less active users)? - all user segments
When calculating an impressions,"
Nayla D. - "Instagram is social media app where you can share photo and video to others. Impressions is an important metrics to track because it shows how many contents that users see.
Clarify Questions:
Is this drop happen suddenly or gradually? - Gradually
How long has it been happening? - Last 3 months
Is it happen globally or in certain region? - Globally
Is the drop happen to all user segments (age, new/existing, active/less active users)? - all user segments
When calculating an impressions,"See full answer
"Hangouts 100k feedback gave 3* rating, in 2013. What to do next
Clarify:
Solving for 2013, should disregard changes made (Allo, Gchat, Gmeet) since then? [yes]
Is this on any specific platform - App Store or Play store? [both]
Consumer or Enterprise [consumer]
Problem framing - - - - - - - - - - - - -
Mission: org world info., be helpful. Hangouts role in this mission to help users stay connected, exchange info and content (via messages and calls)
Biz/ Prod goals
Growth/ acq
Install ba"
Calyan - "Hangouts 100k feedback gave 3* rating, in 2013. What to do next
Clarify:
Solving for 2013, should disregard changes made (Allo, Gchat, Gmeet) since then? [yes]
Is this on any specific platform - App Store or Play store? [both]
Consumer or Enterprise [consumer]
Problem framing - - - - - - - - - - - - -
Mission: org world info., be helpful. Hangouts role in this mission to help users stay connected, exchange info and content (via messages and calls)
Biz/ Prod goals
Growth/ acq
Install ba"See full answer
"Let me tell you about a time when I solved a problem at my previous company (one of the top 10 Fortune 500 companies).
This was an internship and I was coming with almost 2 years of experience and 2 semesters of my graduate program. My experiences have mostly been theoretical or with startups. I've never solved problems at scale.
The first week at this team was slow and relaxed, it was just onboarding. The real work started from the 2nd week when I felt like I was pushed into the ocean with n"
Anonymous Crayfish - "Let me tell you about a time when I solved a problem at my previous company (one of the top 10 Fortune 500 companies).
This was an internship and I was coming with almost 2 years of experience and 2 semesters of my graduate program. My experiences have mostly been theoretical or with startups. I've never solved problems at scale.
The first week at this team was slow and relaxed, it was just onboarding. The real work started from the 2nd week when I felt like I was pushed into the ocean with n"See full answer
"Video engagement: time spent, frequency, recency
Video completion rate
Time spent on Facebook vs Time spent on watching FB videos
Video recommendation: Switching from 1st to 2nd and so on
"
Himanshu V. - "Video engagement: time spent, frequency, recency
Video completion rate
Time spent on Facebook vs Time spent on watching FB videos
Video recommendation: Switching from 1st to 2nd and so on
"See full answer
"Started at 10.55
Clarifying questions:
This is what I understand from a telemedicine platform -> A platform where users can get advice on medication over the telephone, is this correct?
Does the retail company also sell medicines?
Is the user aware that the telemedicine platform and the retail company are connected, and can either of the platforms use his data?
Is the user engaging with the platform directly, or is there an agent to who he is speaking to via call/text?
Does the"
Anubhav A. - "Started at 10.55
Clarifying questions:
This is what I understand from a telemedicine platform -> A platform where users can get advice on medication over the telephone, is this correct?
Does the retail company also sell medicines?
Is the user aware that the telemedicine platform and the retail company are connected, and can either of the platforms use his data?
Is the user engaging with the platform directly, or is there an agent to who he is speaking to via call/text?
Does the"See full answer
"First, I would like to ask some clarifying questions. Are we talking about the business metrics dashboard
or health metrics(like response time)? - it is up to you
Do I understand right that Netflix is a subscription-based video streaming service for watchers?
So I know that they create original content for Netflix, but it is out of the scope of this question. - right
My approach will be to:
Define the business goal from Netflix’s mission
Break down the actions taken by users at each stage of the"
Yulia D. - "First, I would like to ask some clarifying questions. Are we talking about the business metrics dashboard
or health metrics(like response time)? - it is up to you
Do I understand right that Netflix is a subscription-based video streaming service for watchers?
So I know that they create original content for Netflix, but it is out of the scope of this question. - right
My approach will be to:
Define the business goal from Netflix’s mission
Break down the actions taken by users at each stage of the"See full answer
"Clarifying questions:
How to define “price” in this interview question? Price is defined as the market value of a crypto asset (bitcoin, Ethereum, tether, BNB etc.).
Due to the characteristic of crypto assets which is time-sensitive, is this designed for a particular period of time? 1H, 1D, 1W, 1M, 1Y? No
Do we know the target customer segment given geographic location or demographic? Not specific.
Is it designed across devices? Mobile app.
Assumptions:
There are 03 cu"
Anna H. - "Clarifying questions:
How to define “price” in this interview question? Price is defined as the market value of a crypto asset (bitcoin, Ethereum, tether, BNB etc.).
Due to the characteristic of crypto assets which is time-sensitive, is this designed for a particular period of time? 1H, 1D, 1W, 1M, 1Y? No
Do we know the target customer segment given geographic location or demographic? Not specific.
Is it designed across devices? Mobile app.
Assumptions:
There are 03 cu"See full answer