"How I would approach this question:
Understand the goal of the customer service platform:
What is the main business goal of this company and how is the customer service platform serving the company goals?
For this question, I'm assuming the user journey is that customers come to the customer service platform when they run into issues. Thus, ultimately the customer service platform is feeding into the top line business metric of customer retention. Do customers keep"
Kay T. - "How I would approach this question:
Understand the goal of the customer service platform:
What is the main business goal of this company and how is the customer service platform serving the company goals?
For this question, I'm assuming the user journey is that customers come to the customer service platform when they run into issues. Thus, ultimately the customer service platform is feeding into the top line business metric of customer retention. Do customers keep"See full answer
"Very helpful! But I have a question: the location of drivers can be changing every minute, so won't reading from location cache returning stale data?"
Linying W. - "Very helpful! But I have a question: the location of drivers can be changing every minute, so won't reading from location cache returning stale data?"See full answer
"I have no idea if this would qualify, but I took a different, rather singular approach. Curious and gracious in advance for any and all feedback. My main question is whether this response goes into enough depth with regards to all the content types that Google Map stores, as I chose to focus uniquely on image storage (but am sure to state that clearly before I began):
Clarifying questions:
global map or US/sectional map? Assume global
storage on a single end-user device? Yes
consider co"
John S. - "I have no idea if this would qualify, but I took a different, rather singular approach. Curious and gracious in advance for any and all feedback. My main question is whether this response goes into enough depth with regards to all the content types that Google Map stores, as I chose to focus uniquely on image storage (but am sure to state that clearly before I began):
Clarifying questions:
global map or US/sectional map? Assume global
storage on a single end-user device? Yes
consider co"See full answer
"Clarify:
I have some clarifying questions I would like to get answered
Is this a podcast app that uses Netflix actors/actresses/producers/etc?
Is this available to everyone or just Netflix subscribers?
How is this product presented? Is it apart of the Netflix app or its own separate app?
Goals:
First thing first is to understand Netflix. Netflix is a streaming platform that differentiates itself by being the first platform that creates its own original content. It is facing massi"
Rasheek N. - "Clarify:
I have some clarifying questions I would like to get answered
Is this a podcast app that uses Netflix actors/actresses/producers/etc?
Is this available to everyone or just Netflix subscribers?
How is this product presented? Is it apart of the Netflix app or its own separate app?
Goals:
First thing first is to understand Netflix. Netflix is a streaming platform that differentiates itself by being the first platform that creates its own original content. It is facing massi"See full answer
"Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"
Nikita G. - "Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"See full answer
Execution
Analytical
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"This interviewee had a decent framework but the specifics weren't impressive. I wouldn't post this as an example and would appreciate if you could replace this video."
Anonymous Deer - "This interviewee had a decent framework but the specifics weren't impressive. I wouldn't post this as an example and would appreciate if you could replace this video."See full answer
"I'm going to structure my answer like this so it is easy for both of us to follow up and grasp them easily.
Let's first clear out some of the grey areas and make them black and white. Also, decide what are in-scope and out of scope.
Second, let's understand what is our goal for improvement - is it the customer experience or any specific feature in mind? for a group of users?
Third, I will brainstorm what are the pain points for user personas and solutions to improve them.
Fourth, I will priorit"
Suhasan C. - "I'm going to structure my answer like this so it is easy for both of us to follow up and grasp them easily.
Let's first clear out some of the grey areas and make them black and white. Also, decide what are in-scope and out of scope.
Second, let's understand what is our goal for improvement - is it the customer experience or any specific feature in mind? for a group of users?
Third, I will brainstorm what are the pain points for user personas and solutions to improve them.
Fourth, I will priorit"See full answer
"Background Context
I'm a PM at a venture-backed SaaS in the legal tech space. We provide end-to-end contract management experience for our customers with the following features:
Upload - Contracts signed in DocuSign, etc. automatically uploaded to our system through API integrations.
Data Extraction - Contract terms such as payment terms and key dates are automatically OCRed and extracted using ML.
Analytics - Contract terms are searchable, filter, and customize for reporting.
Work"
Christopher K. - "Background Context
I'm a PM at a venture-backed SaaS in the legal tech space. We provide end-to-end contract management experience for our customers with the following features:
Upload - Contracts signed in DocuSign, etc. automatically uploaded to our system through API integrations.
Data Extraction - Contract terms such as payment terms and key dates are automatically OCRed and extracted using ML.
Analytics - Contract terms are searchable, filter, and customize for reporting.
Work"See full answer
"A recursive backtracking solution in python.
def changeSigns(nums: List[int], S: int) -> int:
res = []
n = len(nums)
def backtrack(index, curr, arr):
if curr == S and len(arr) == n:
res.append(arr[:])
return
if index >= len(nums):
return
for i in range(index, n):
add +ve number
arr.append(nums[i])
backtrack(i+1, curr + nums[i], arr)
arr.pop()
"
Yugaank K. - "A recursive backtracking solution in python.
def changeSigns(nums: List[int], S: int) -> int:
res = []
n = len(nums)
def backtrack(index, curr, arr):
if curr == S and len(arr) == n:
res.append(arr[:])
return
if index >= len(nums):
return
for i in range(index, n):
add +ve number
arr.append(nums[i])
backtrack(i+1, curr + nums[i], arr)
arr.pop()
"See full answer
"First, I would make the following assumptions to solve this question without instant feedback.
Assumptions:
The main use cases for the refrigerator will be to maintain food in the right temperature and will not include making ice cubs or pouring water
The only disability of the user is blindness
Then, I would identify the main flows used when maintaining food refrigerated, which are:
Putting food into the fridge
Taking out food out of the fridge
Within these flow these are som"
Maritza C. - "First, I would make the following assumptions to solve this question without instant feedback.
Assumptions:
The main use cases for the refrigerator will be to maintain food in the right temperature and will not include making ice cubs or pouring water
The only disability of the user is blindness
Then, I would identify the main flows used when maintaining food refrigerated, which are:
Putting food into the fridge
Taking out food out of the fridge
Within these flow these are som"See full answer
"Company Mission: Make video communication frictionless
Product: Zoom is a telecommunications tool used by companies and individuals to interact with one another. It has a freemium business model i.e. it provides some basic features to its users for free and premium features for a subscription.
Features:
Video and audio interactions.
Built-in collaboration features.
End-to-end encryption for all meetings.
Recording and transcripts.
Streamlined calendaring.
User Base:
"
R A. - "Company Mission: Make video communication frictionless
Product: Zoom is a telecommunications tool used by companies and individuals to interact with one another. It has a freemium business model i.e. it provides some basic features to its users for free and premium features for a subscription.
Features:
Video and audio interactions.
Built-in collaboration features.
End-to-end encryption for all meetings.
Recording and transcripts.
Streamlined calendaring.
User Base:
"See full answer
"Is the "idea" I'm trying to sell something new or built off an existing service/product we offer?
Interviewer: Let's assume new.
Assuming it's a proper sit-down meeting with senior management to go over the proposal, here is what the slide deck would contain.
Introduction/Description of the problem I'm trying to solve: Before proposing a solution, it is important to first identify the problem we're trying to solve. This section would contain the description of the problem/pain poi"
Harshita G. - "Is the "idea" I'm trying to sell something new or built off an existing service/product we offer?
Interviewer: Let's assume new.
Assuming it's a proper sit-down meeting with senior management to go over the proposal, here is what the slide deck would contain.
Introduction/Description of the problem I'm trying to solve: Before proposing a solution, it is important to first identify the problem we're trying to solve. This section would contain the description of the problem/pain poi"See full answer
"By increasing the number of paid users, I assume we mean that we want to increase the % of DAUs who pay for YT Music.
First, we need to understand the Youtube Music play here.
Youtube Music was carved out of Youtube because Spotify and Apple Music were getting popular. Users were listening to music on Spotify instead of on Youtube, threatening ad revenue for Youtube. Therefore, Youtube Music was born as a standalone app, where users could listen to the music ad free from anywhere anytime.
In"
Priyansh J. - "By increasing the number of paid users, I assume we mean that we want to increase the % of DAUs who pay for YT Music.
First, we need to understand the Youtube Music play here.
Youtube Music was carved out of Youtube because Spotify and Apple Music were getting popular. Users were listening to music on Spotify instead of on Youtube, threatening ad revenue for Youtube. Therefore, Youtube Music was born as a standalone app, where users could listen to the music ad free from anywhere anytime.
In"See full answer
"Here’s my general framework/formula/structure:
Clarify - What do I need to know to make the question/prompt a little less ambiguous? What assumptions do I need to establish with the interviewer?
Example: I would probably ask - Are we focused on professional/gig musicians who do music for a living? Or casual hobbyist musicians who make music for fun? Or I may want to know if I should focus on building on to a current Meta product like Instagram/FB Reels or think independently of th"
Chloe E. - "Here’s my general framework/formula/structure:
Clarify - What do I need to know to make the question/prompt a little less ambiguous? What assumptions do I need to establish with the interviewer?
Example: I would probably ask - Are we focused on professional/gig musicians who do music for a living? Or casual hobbyist musicians who make music for fun? Or I may want to know if I should focus on building on to a current Meta product like Instagram/FB Reels or think independently of th"See full answer
"
Last year, we were in the midst of a critical project to develop a new machine learning-driven risk analytics platform. This platform was intended to provide real-time risk assessments and predictive insights to enhance our trading strategies. However, midway through the project, our project lead unexpectedly had to take an extended leave of absence due to a personal emergency. This left the team without clear leadership during a crucial phase of the project.
Stepping into the Leadership R"
Scott S. - "
Last year, we were in the midst of a critical project to develop a new machine learning-driven risk analytics platform. This platform was intended to provide real-time risk assessments and predictive insights to enhance our trading strategies. However, midway through the project, our project lead unexpectedly had to take an extended leave of absence due to a personal emergency. This left the team without clear leadership during a crucial phase of the project.
Stepping into the Leadership R"See full answer
"For larger audience of the platform, Flipkart is an e-commerce website like Amazon in India.
Gather more information
15% decline in comparison to last week, last month, last quarter or last year or across a particular sale duration that runs at a fixed frequency like Big Billion Days (similar to Great Indian Festival which Amazon puts up)
Across a particular item, category, brand or overall.
From which flow like Wishlist to cart, Product detail page to cart, Product comparison to c"
Shubham K. - "For larger audience of the platform, Flipkart is an e-commerce website like Amazon in India.
Gather more information
15% decline in comparison to last week, last month, last quarter or last year or across a particular sale duration that runs at a fixed frequency like Big Billion Days (similar to Great Indian Festival which Amazon puts up)
Across a particular item, category, brand or overall.
From which flow like Wishlist to cart, Product detail page to cart, Product comparison to c"See full answer
"The company culture is very supportive and collaborative. Googlers are encouraged to be creative and innovative, and there is a lot of freedom to explore new ideas.
The work is challenging and rewarding. Googlers have the opportunity to work on cutting-edge projects that have a real impact on the world.
The company is committed to diversity and inclusion. Google is a great place to work for people from all backgrounds and with all different perspectives.
I am confident that I would b"
Praful B. - "The company culture is very supportive and collaborative. Googlers are encouraged to be creative and innovative, and there is a lot of freedom to explore new ideas.
The work is challenging and rewarding. Googlers have the opportunity to work on cutting-edge projects that have a real impact on the world.
The company is committed to diversity and inclusion. Google is a great place to work for people from all backgrounds and with all different perspectives.
I am confident that I would b"See full answer
"Context
Photo app || Click images, videos via mobile app (android, ios) + editing + share + upload
Who are we? || Startup who wants to build accessibility apps for the disabled people
Why do we want to build this app? || Current apps are not usable by visually impaired, we can bring difference & gain market share.
Constraints || To launch in next 12 months
Is this app exclusively targeted for blind? || Yes but regular people may also use it but not our main target group
**Goa"
FuzzyLogic - "Context
Photo app || Click images, videos via mobile app (android, ios) + editing + share + upload
Who are we? || Startup who wants to build accessibility apps for the disabled people
Why do we want to build this app? || Current apps are not usable by visually impaired, we can bring difference & gain market share.
Constraints || To launch in next 12 months
Is this app exclusively targeted for blind? || Yes but regular people may also use it but not our main target group
**Goa"See full answer