"Clarify
"What do you mean by favorite product? Are you thinking specifically hardware, software, or a feature within those, or something non-electronic? Dealer's Choice.
"Are you asking why I love this product, or to explain why this product is a market leader independent of how i feel about it? Talk about why YOU love this product.
Rephrase Question
With all that in mind, i want to rephrase the question. "What is your favorite software product and what features in this product"
Tim W. - "Clarify
"What do you mean by favorite product? Are you thinking specifically hardware, software, or a feature within those, or something non-electronic? Dealer's Choice.
"Are you asking why I love this product, or to explain why this product is a market leader independent of how i feel about it? Talk about why YOU love this product.
Rephrase Question
With all that in mind, i want to rephrase the question. "What is your favorite software product and what features in this product"See full answer
"Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board.
The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"
Anonymous Aardvark - "Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board.
The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"See full answer
"My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"
Jane D. - "My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer
"Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"
Sreenisha S. - "Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"See full answer
"IG already has a large user base. So the team would not need to look into acquire more people but enable new feature(s) for users to be more excited (which eventually would result in more people coming back more often).
Facebook, as a company, strives to connect more people and help them have an amazing experience through interactions with their friends. This is the basic principle on which FB's various apps work on. So I would aim to build this feature with the overall vision of the company to"
Siddharth R. - "IG already has a large user base. So the team would not need to look into acquire more people but enable new feature(s) for users to be more excited (which eventually would result in more people coming back more often).
Facebook, as a company, strives to connect more people and help them have an amazing experience through interactions with their friends. This is the basic principle on which FB's various apps work on. So I would aim to build this feature with the overall vision of the company to"See full answer
Product Manager
Product Design
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"First I'd start by asking a few questions/clarifying some assumptions:
This is the existing Facebook Events product where users invite other Facebook users to an event (either IRL or virtual) at a certain time/date, and invitees can RSVP, or react/comment on the event?
Is this question limited to a specific part of the FB product base (e.g. Facebook app vs. web experience) or are we discussing the FB Events product across all platforms?
FB Events have been a key part of Facebook for quite"
Chelsea F. - "First I'd start by asking a few questions/clarifying some assumptions:
This is the existing Facebook Events product where users invite other Facebook users to an event (either IRL or virtual) at a certain time/date, and invitees can RSVP, or react/comment on the event?
Is this question limited to a specific part of the FB product base (e.g. Facebook app vs. web experience) or are we discussing the FB Events product across all platforms?
FB Events have been a key part of Facebook for quite"See full answer
"Clarifying question 1: Define Friend requests -- no. of friend requests sent in the platform through the "Add Friend" button
Clarifying question 2: Time period for comparison - 10% - WoW or DoD or MoM? -- WoW
Gathering context:
Is the decline progressive or a one-time event? --> progressive
Because the decline is progressive, ruling out technical glitches, downtime, or any other reason impacting the feature uptime.
Is this decline global or regional? --> global
Because the"
P K. - "Clarifying question 1: Define Friend requests -- no. of friend requests sent in the platform through the "Add Friend" button
Clarifying question 2: Time period for comparison - 10% - WoW or DoD or MoM? -- WoW
Gathering context:
Is the decline progressive or a one-time event? --> progressive
Because the decline is progressive, ruling out technical glitches, downtime, or any other reason impacting the feature uptime.
Is this decline global or regional? --> global
Because the"See full answer
"I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user.
To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"
Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user.
To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"See full answer
"Clarification
Define rush hour?
hours leading up to the work day 8-10am and after the work day 5-7pm
Are we focused on specific types of drivers?
American commuters. Private drivers going to and from work
What is Google's goal?
Increase engagement with google services
Roadmap for interviewer: User--> Pain Points-->Solution--> Vision-->Features-->Tradeoffs
User
American commuters. Private drivers going to and from work
Can't be too distracted even durin"
Kwabena B. - "Clarification
Define rush hour?
hours leading up to the work day 8-10am and after the work day 5-7pm
Are we focused on specific types of drivers?
American commuters. Private drivers going to and from work
What is Google's goal?
Increase engagement with google services
Roadmap for interviewer: User--> Pain Points-->Solution--> Vision-->Features-->Tradeoffs
User
American commuters. Private drivers going to and from work
Can't be too distracted even durin"See full answer
"We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team.
Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow.
"
Aabid S. - "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team.
Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow.
"See full answer
"Candidate: Before we go ahead I have a few clarifying questions, I’d like to ask.
Interviewer: Sure.
Candidate: What is the exact definition of a restaurant, are we counting coffee shops, bars, street food trolleys, homemade food shops that only has delivery to customers’ place and etc... kinds of a restaurant as well?
Interviewer: let’s assume that we only mean restaurants that people can go inside, order some food and eat. Let’s not consider bars and coffee shops and so"
Jasmin R. - "Candidate: Before we go ahead I have a few clarifying questions, I’d like to ask.
Interviewer: Sure.
Candidate: What is the exact definition of a restaurant, are we counting coffee shops, bars, street food trolleys, homemade food shops that only has delivery to customers’ place and etc... kinds of a restaurant as well?
Interviewer: let’s assume that we only mean restaurants that people can go inside, order some food and eat. Let’s not consider bars and coffee shops and so"See full answer
"A clarifying question: Is this question asking about when I met a tight deadline in a project or how did I manage a project that had a tight deadline?
The answer uploaded to this question is good, I would also add 'creating a critical path from overall project schedule and then making sure that none of the deliverables in the critical path are sacrificed in order to meet the tight deadline' as an action taken."
Ushita S. - "A clarifying question: Is this question asking about when I met a tight deadline in a project or how did I manage a project that had a tight deadline?
The answer uploaded to this question is good, I would also add 'creating a critical path from overall project schedule and then making sure that none of the deliverables in the critical path are sacrificed in order to meet the tight deadline' as an action taken."See full answer
"Narrow down scope with clarifying questions:
Confirm that Reactions are the like, love, sad and other icons that facebook users can respond with on your post.
Understand the metric: is "down" ... absolute number or is it a ratio of reactions per post?
Understand the boundary conditions: Is it specific to a certain region, certain segment of users (only from new users versus active users), happening on personal posts or group posts, happening on app versus desktop/mobile etc.
Under"
Praveen - "Narrow down scope with clarifying questions:
Confirm that Reactions are the like, love, sad and other icons that facebook users can respond with on your post.
Understand the metric: is "down" ... absolute number or is it a ratio of reactions per post?
Understand the boundary conditions: Is it specific to a certain region, certain segment of users (only from new users versus active users), happening on personal posts or group posts, happening on app versus desktop/mobile etc.
Under"See full answer
"I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country.
Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"
Aabid S. - "I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country.
Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"See full answer
"Just a bit of context on what could be a risk in Product or Software Development. We talk about the Scope, Quality, and Time Triangle. IMHO the only variables that can matter and can pose risk are these.
Try to form an answer where you used the Effort, Value, Risk framework to quantify the risk.
The answer can be similar to short term sacrifices for long term gains, as you do take in mind the risk the short term sacrifices pose.
Situation - I was leading the team to complete an overhaul of the"
Umang S. - "Just a bit of context on what could be a risk in Product or Software Development. We talk about the Scope, Quality, and Time Triangle. IMHO the only variables that can matter and can pose risk are these.
Try to form an answer where you used the Effort, Value, Risk framework to quantify the risk.
The answer can be similar to short term sacrifices for long term gains, as you do take in mind the risk the short term sacrifices pose.
Situation - I was leading the team to complete an overhaul of the"See full answer
"In general, I don't think Google should go into ridesharing market at this point. (06/2020)
I have 3 reasons why Google should not get into ridesharing business at this point and a exception.
Reason 1: Current market
With major players like Uber and Lyft occupying around 90% of the market, current ridesharing business market is already crowded. These companies have been around for 6-7 years and users already formed the user habit of using either Uber or Lyft when they need a car to go some"
Yao X. - "In general, I don't think Google should go into ridesharing market at this point. (06/2020)
I have 3 reasons why Google should not get into ridesharing business at this point and a exception.
Reason 1: Current market
With major players like Uber and Lyft occupying around 90% of the market, current ridesharing business market is already crowded. These companies have been around for 6-7 years and users already formed the user habit of using either Uber or Lyft when they need a car to go some"See full answer
"YT's mission is to give everyone a voice and show them the world. So when a user is sharing their voice with us in the form of a feedback, I would receive it with open mind. I would first determine what the review is about: 1. app/website's performance 2. quality of content they experienced 3. complain about YT being addictive and causing them to lose time 4. difficulty in using the app/website (search, navigation, recent changes negatively affected their experience) 5. complain about other YTbe"
Amit S. - "YT's mission is to give everyone a voice and show them the world. So when a user is sharing their voice with us in the form of a feedback, I would receive it with open mind. I would first determine what the review is about: 1. app/website's performance 2. quality of content they experienced 3. complain about YT being addictive and causing them to lose time 4. difficulty in using the app/website (search, navigation, recent changes negatively affected their experience) 5. complain about other YTbe"See full answer
"Clarifying questions:
· Is there a specific scenario we are building before? Example: urgent need for a specific type of blood vs building up blood banks proactively. You decide
· This would be for mobile/web and integrate into the existing facebook product? Yes
Ok before we get started I wanted to discuss the facebook mission: to give people the power to build community and bring the world closer together.
I can see how blood donation fits directly into this, enabling blood donation helps"
Anonymous Hummingbird - "Clarifying questions:
· Is there a specific scenario we are building before? Example: urgent need for a specific type of blood vs building up blood banks proactively. You decide
· This would be for mobile/web and integrate into the existing facebook product? Yes
Ok before we get started I wanted to discuss the facebook mission: to give people the power to build community and bring the world closer together.
I can see how blood donation fits directly into this, enabling blood donation helps"See full answer
"Artificial intelligence (AI) and machine learning. The increasing ability of machines to learn and act intelligently will absolutely transform our world. It is also the driving force behind many of the other trends on this list.
The Internet of Things (IoT). This refers to the ever-growing number of “smart” devices and objects that are connected to the internet. Such devices are constantly gathering and transmitting data, further fueling the growth in Big Data and AI.
**Blockchains and"
Ashish B. - "Artificial intelligence (AI) and machine learning. The increasing ability of machines to learn and act intelligently will absolutely transform our world. It is also the driving force behind many of the other trends on this list.
The Internet of Things (IoT). This refers to the ever-growing number of “smart” devices and objects that are connected to the internet. Such devices are constantly gathering and transmitting data, further fueling the growth in Big Data and AI.
**Blockchains and"See full answer