"I would start with few clarifying questions for the investigation and diagnosis of the problem.
Timing and volume:
For how long is the peak surge being noticed? Past few days / weeks / months?
Clarify about 'certain times'. Is it weekday Morning (Peak), Morning (off peak), Afternoon, Afternoon (peak), Evening (peak), Evening (off peak) or weekend?
Do we info on vehicle type that have the most volume? Cars, trucks, commercial vehicles, etc.,
Location and convenience of the gas st"
Krishnan S. - "I would start with few clarifying questions for the investigation and diagnosis of the problem.
Timing and volume:
For how long is the peak surge being noticed? Past few days / weeks / months?
Clarify about 'certain times'. Is it weekday Morning (Peak), Morning (off peak), Afternoon, Afternoon (peak), Evening (peak), Evening (off peak) or weekend?
Do we info on vehicle type that have the most volume? Cars, trucks, commercial vehicles, etc.,
Location and convenience of the gas st"See full answer
"Clarify question:
Google flight search: flights.google.com (app or website)
Allows users to search for flights, sort, or filter
To book, you are directed to airline or aggregator sites
Vision of the product: Help users find and compare flights they want to take
Users:
Flyers (primary user)
Airlines and aggregator sites (prices, avail, options)
Flight inventory providers
Success metrics:
Number of users/flyers like DAUs or MAUs
% flyers (DAUs or MAUs) which are repeat
Success"
Dolores - "Clarify question:
Google flight search: flights.google.com (app or website)
Allows users to search for flights, sort, or filter
To book, you are directed to airline or aggregator sites
Vision of the product: Help users find and compare flights they want to take
Users:
Flyers (primary user)
Airlines and aggregator sites (prices, avail, options)
Flight inventory providers
Success metrics:
Number of users/flyers like DAUs or MAUs
% flyers (DAUs or MAUs) which are repeat
Success"See full answer
"Product Description
To start out with, I would like to make sure I understand how the product functions. To my understanding, the fundraising product is for:
Individuals and non-profits to set-up fundraisers to receive donations either to support a specific cause / initiative or to ask for help on a big expense like a medical bill
Individuals within these networks are able to donate
At times, Facebook will charge a small fee to help facilitate the money transfers
**Facebook Mis"
I C. - "Product Description
To start out with, I would like to make sure I understand how the product functions. To my understanding, the fundraising product is for:
Individuals and non-profits to set-up fundraisers to receive donations either to support a specific cause / initiative or to ask for help on a big expense like a medical bill
Individuals within these networks are able to donate
At times, Facebook will charge a small fee to help facilitate the money transfers
**Facebook Mis"See full answer
"The question refers to a very specific event: "step into the back for a few minutes, return and see a lot of people waiting"... I might try to clarify goals and scenario:
Before I stepped back, there were no ppl waiting? If so, we might be talking about a very specific, even uncommon scenario, in which optimizations for the complete serving system in the long term might not be needed. Maybe they even arrived all together and this is expected behavior.
Are people waiting for something specif"
Alfredo M. - "The question refers to a very specific event: "step into the back for a few minutes, return and see a lot of people waiting"... I might try to clarify goals and scenario:
Before I stepped back, there were no ppl waiting? If so, we might be talking about a very specific, even uncommon scenario, in which optimizations for the complete serving system in the long term might not be needed. Maybe they even arrived all together and this is expected behavior.
Are people waiting for something specif"See full answer
Analytical
Execution
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"Mission: to help users buy and sell products from groups. If we think about the value here, users want to join groups that sell/buy products of interest (young moms or vinyl), or location of interest, or trust, or some other factor - either from other users or SMBs.
User Actions:
create groups, join groups,
active in groups - make posts to sell or show interest in buying (like, commenting, sharing or ideally transacting)
deeper engagement - sharing , saving , searching more based on wh"
Sri A. - "Mission: to help users buy and sell products from groups. If we think about the value here, users want to join groups that sell/buy products of interest (young moms or vinyl), or location of interest, or trust, or some other factor - either from other users or SMBs.
User Actions:
create groups, join groups,
active in groups - make posts to sell or show interest in buying (like, commenting, sharing or ideally transacting)
deeper engagement - sharing , saving , searching more based on wh"See full answer
"Clarifying Questions:
By “down”, do we mean creation of messages (activation), engagement, or both?
My assumed answer: engagement
How are “messages” defined? Is it comments to posts, DMs, or posts themselves?
My assumed answer: DMs
How is engagement of DMs defined? Is it by number of DMs viewed, created, replied to?
My assumed answer: all of that
Quick Product Strategy Discussion:
Why messaging is important to LinkedIn
LinkedIn’s mission is"
Arthur Y. - "Clarifying Questions:
By “down”, do we mean creation of messages (activation), engagement, or both?
My assumed answer: engagement
How are “messages” defined? Is it comments to posts, DMs, or posts themselves?
My assumed answer: DMs
How is engagement of DMs defined? Is it by number of DMs viewed, created, replied to?
My assumed answer: all of that
Quick Product Strategy Discussion:
Why messaging is important to LinkedIn
LinkedIn’s mission is"See full answer
"Instagram is social media app where you can share photo and video to others. Impressions is an important metrics to track because it shows how many contents that users see.
Clarify Questions:
Is this drop happen suddenly or gradually? - Gradually
How long has it been happening? - Last 3 months
Is it happen globally or in certain region? - Globally
Is the drop happen to all user segments (age, new/existing, active/less active users)? - all user segments
When calculating an impressions,"
Nayla D. - "Instagram is social media app where you can share photo and video to others. Impressions is an important metrics to track because it shows how many contents that users see.
Clarify Questions:
Is this drop happen suddenly or gradually? - Gradually
How long has it been happening? - Last 3 months
Is it happen globally or in certain region? - Globally
Is the drop happen to all user segments (age, new/existing, active/less active users)? - all user segments
When calculating an impressions,"See full answer
"In order to answer this question, I am going to do the following:
Ask some clarifying questions
Go through some major external and internal possible causes
Hypothesize and test/valid
Conclusion
1. Ask clarifying questions
Any particular market? Is it a US market or a new market with less than 12-18 months of full operation
US market
What do you mean by a given city? - Metropolitan with plenty of public transportations (subway, bus, etc), a large city with limit"
Christopher K. - "In order to answer this question, I am going to do the following:
Ask some clarifying questions
Go through some major external and internal possible causes
Hypothesize and test/valid
Conclusion
1. Ask clarifying questions
Any particular market? Is it a US market or a new market with less than 12-18 months of full operation
US market
What do you mean by a given city? - Metropolitan with plenty of public transportations (subway, bus, etc), a large city with limit"See full answer
"First I want to look at how Facebook stories overlaps with Facebook’s mission. I can see pretty instantly that stories stays true to Facebook’s mission with bringing the world together and connecting friends and families.
I want to make sure I understand the product journey. Facebook stories allows users to post videos and photos. While also being able to add filters, music, and stickers. Users are also able to comment on other stories and react to them.
Does that sound correct? Interview: Ye"
Ben L. - "First I want to look at how Facebook stories overlaps with Facebook’s mission. I can see pretty instantly that stories stays true to Facebook’s mission with bringing the world together and connecting friends and families.
I want to make sure I understand the product journey. Facebook stories allows users to post videos and photos. While also being able to add filters, music, and stickers. Users are also able to comment on other stories and react to them.
Does that sound correct? Interview: Ye"See full answer
"Google Pay currently makes money from a small percentage of interchange from each transaction. They also make money with Mobile recharge sim card fees.
Questions
Do we have a timeframe for this?
How could we 10x this?
Let's think about Alphabet's goal and vision to make the world more accessible and useful. To 10x it, we will need a combination of improvements, new revenue sources, and some paradigm shifting thinking.
The goal in this case is monetization, and a steep on at t"
Jeff H. - "Google Pay currently makes money from a small percentage of interchange from each transaction. They also make money with Mobile recharge sim card fees.
Questions
Do we have a timeframe for this?
How could we 10x this?
Let's think about Alphabet's goal and vision to make the world more accessible and useful. To 10x it, we will need a combination of improvements, new revenue sources, and some paradigm shifting thinking.
The goal in this case is monetization, and a steep on at t"See full answer
"Clarification:
Is it consumer facing or business? -- consumer
Launch is global or regional? -- global
Is this full blown launch or beta release? -- full blown
What goal does this app serve? How is it aligned with the company goals? -- AI Chatbot
Can you explain the strategic importance of the app? -- gain market share; compete with other players who are already ahead in the market
Do we have any data around potential customers/TAM with this app? -- billions of users
"
Aniket A. - "Clarification:
Is it consumer facing or business? -- consumer
Launch is global or regional? -- global
Is this full blown launch or beta release? -- full blown
What goal does this app serve? How is it aligned with the company goals? -- AI Chatbot
Can you explain the strategic importance of the app? -- gain market share; compete with other players who are already ahead in the market
Do we have any data around potential customers/TAM with this app? -- billions of users
"See full answer
"Great question, give me a moment to collect my thoughts….
When faced with a situation where a product defect is impacting my customers as a product manager my goal would be to roll out a quick & effective enough solution that minimizes the negative impact on users.
I would seek available incident information to understand, its blast radius i.e. the impacted users, platforms, duration, if available understand the nature of failure i.e. recoverable vs not, it's root cause and short/long t"
Coach - "Great question, give me a moment to collect my thoughts….
When faced with a situation where a product defect is impacting my customers as a product manager my goal would be to roll out a quick & effective enough solution that minimizes the negative impact on users.
I would seek available incident information to understand, its blast radius i.e. the impacted users, platforms, duration, if available understand the nature of failure i.e. recoverable vs not, it's root cause and short/long t"See full answer
"Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"
Kena K. - "Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"See full answer
"Clarification Questions
Understanding of Netflix -> clarification
Clarification regarding the meaning of logged into the platform -> not coming back or they are logged out
From how long they we been seeing this issue and is this issue gradual?
Which demography or geography are we talking about?
The metrics which we are tracking are actually working or not?
Internal Factors
Any infrastructure problem, frequently "App not responding" or frequently auto log out?
Any pa"
Anonymous Muskox - "Clarification Questions
Understanding of Netflix -> clarification
Clarification regarding the meaning of logged into the platform -> not coming back or they are logged out
From how long they we been seeing this issue and is this issue gradual?
Which demography or geography are we talking about?
The metrics which we are tracking are actually working or not?
Internal Factors
Any infrastructure problem, frequently "App not responding" or frequently auto log out?
Any pa"See full answer
" Not Setting up the right expectation with users so that they come prepared and plan for application. Users should be informed in advance about the document required, kind of questions they can expect and average time they are going to spend. Inform about the money too if there is an application fee.
Too many questions where users are suppose to write paragraphs
Seeking sensitive mandatory information
Reality is different from expectation setting
Too long to too much time consum"
Mohammad shahid S. - " Not Setting up the right expectation with users so that they come prepared and plan for application. Users should be informed in advance about the document required, kind of questions they can expect and average time they are going to spend. Inform about the money too if there is an application fee.
Too many questions where users are suppose to write paragraphs
Seeking sensitive mandatory information
Reality is different from expectation setting
Too long to too much time consum"See full answer