"Goal of the pilot deployment: 1) Evaluate if riders would choose self driving cars (SDC) over regular driver operated cars 2) Test SDC performance/efficiency in given area before scaling operations
Interviewer liked my goals and asked me to proceed , this is where I got stuck. I wasnt sure if this was an algorithmic based problem or something else and started saying about general issues SDC may have that may impact customer experience such as SDC waiting too long in traffic affecting ETA, SDC"
Prashant R. - "Goal of the pilot deployment: 1) Evaluate if riders would choose self driving cars (SDC) over regular driver operated cars 2) Test SDC performance/efficiency in given area before scaling operations
Interviewer liked my goals and asked me to proceed , this is where I got stuck. I wasnt sure if this was an algorithmic based problem or something else and started saying about general issues SDC may have that may impact customer experience such as SDC waiting too long in traffic affecting ETA, SDC"See full answer
"I would analise it in some macro and micro aspects and then evaluate those, and think abou an release strategy.
First considering the macro aspects that are:
what is the main business goal and is the product addressing it?
what is the user value and how the product is working towards this?
And by last, what is the success metric, and how likely the product as it is, is in the way of accomplish it?
Then, if those macro aspects are on track, I would go for a second round of analysis, to ev"
Michelle B. - "I would analise it in some macro and micro aspects and then evaluate those, and think abou an release strategy.
First considering the macro aspects that are:
what is the main business goal and is the product addressing it?
what is the user value and how the product is working towards this?
And by last, what is the success metric, and how likely the product as it is, is in the way of accomplish it?
Then, if those macro aspects are on track, I would go for a second round of analysis, to ev"See full answer
"I would firstly see what's the trend of the sales by monthly, daily, and yearly to see when was the decline started and what happened during that time. I would also look at the sales by different customer or product segmentation to see what segment had the most decline in sales. Then, I would make some hypothesis where like for this age range customers with this product segment had a decline in sales due to XXX and we would increase the sales by YYY with this new feature. Then I would design the"
Jiin S. - "I would firstly see what's the trend of the sales by monthly, daily, and yearly to see when was the decline started and what happened during that time. I would also look at the sales by different customer or product segmentation to see what segment had the most decline in sales. Then, I would make some hypothesis where like for this age range customers with this product segment had a decline in sales due to XXX and we would increase the sales by YYY with this new feature. Then I would design the"See full answer
Product Manager
Analytical
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"You should be able to identify this as a Measure Success question. These kinds of questions are used to test your analytical skills, as well as your ability to track project progress post-launch.
Recall the strategy for tackling them methodically and thoroughly:
Ask clarifying questions
State the goal of the feature / product
Behavior Mapping / UX Flow Mapping
Provide criteria to prioritize metrics
Prioritize metrics
Summarize
Let's begin!
Ask cl"
Exponent - "You should be able to identify this as a Measure Success question. These kinds of questions are used to test your analytical skills, as well as your ability to track project progress post-launch.
Recall the strategy for tackling them methodically and thoroughly:
Ask clarifying questions
State the goal of the feature / product
Behavior Mapping / UX Flow Mapping
Provide criteria to prioritize metrics
Prioritize metrics
Summarize
Let's begin!
Ask cl"See full answer
"This question is a Diagnosis Question.
Let's follow the template for answering Diagnosis Questions:
Ask clarifying questions
List potential high level reasons
Gather context (with TROPIC method!)
Establish a theory of probably cause
Test theories
Give a potential solution
Summarize
Ask Clarifying Questions
Before we begin, it's important to ask clarifying questions if necessary. This question is quite straight forward so we may not have ma"
Exponent - "This question is a Diagnosis Question.
Let's follow the template for answering Diagnosis Questions:
Ask clarifying questions
List potential high level reasons
Gather context (with TROPIC method!)
Establish a theory of probably cause
Test theories
Give a potential solution
Summarize
Ask Clarifying Questions
Before we begin, it's important to ask clarifying questions if necessary. This question is quite straight forward so we may not have ma"See full answer
"Situation: Narrated about a time when the decision favored the most important customer, but appeared to be at the cost of diluting my own company's brand value.
Context: Provided additional context around why the ask from the customer is very critical for the customer. And why my leadership wasn't ready to jump on the gun as it was cannibalistic to our brand value.
Response:
I used data to explain why it is not going to be a big blow to our brand value. Used a counter metric to show that we h"
Bhagya D. - "Situation: Narrated about a time when the decision favored the most important customer, but appeared to be at the cost of diluting my own company's brand value.
Context: Provided additional context around why the ask from the customer is very critical for the customer. And why my leadership wasn't ready to jump on the gun as it was cannibalistic to our brand value.
Response:
I used data to explain why it is not going to be a big blow to our brand value. Used a counter metric to show that we h"See full answer
"This is a Diagnosis Question. The goal of Diagnosis questions is to test whether the interviewee is organized and logical in their product approach. It also tests whether the PM is exhaustive in causes for decreases and whether they provides realistic solutions to the problem.
Let's follow the Diagnosis Question formula:
Ask clarifying questions
Propose high level reasons for a drop
Gather context (TROPIC)
Establish a theory of probable cause
Test theories
"
Exponent - "This is a Diagnosis Question. The goal of Diagnosis questions is to test whether the interviewee is organized and logical in their product approach. It also tests whether the PM is exhaustive in causes for decreases and whether they provides realistic solutions to the problem.
Let's follow the Diagnosis Question formula:
Ask clarifying questions
Propose high level reasons for a drop
Gather context (TROPIC)
Establish a theory of probable cause
Test theories
"See full answer
"This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"
Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"See full answer
"I conducted an in-depth analysis of FedEx's business model, focusing on their primary operations which encompass pickup, transit, and delivery. I evaluated potential metrics across each stage, aiming to determine the most pertinent one for operational insights.
Initially, I proposed using the Fulfillment Ratio, calculated as the number of successful deliveries divided by the expected deliveries, to measure performance. However, the interviewer pointed out this metric's retrospective nature and"
Yatin K. - "I conducted an in-depth analysis of FedEx's business model, focusing on their primary operations which encompass pickup, transit, and delivery. I evaluated potential metrics across each stage, aiming to determine the most pertinent one for operational insights.
Initially, I proposed using the Fulfillment Ratio, calculated as the number of successful deliveries divided by the expected deliveries, to measure performance. However, the interviewer pointed out this metric's retrospective nature and"See full answer
"Feel free to download the full assignment (with screens) here: https://www.varunja.in/blog/assignment, cheers!
Expected Outcome:
Users: What do you know about the users of WhatsApp? What do they want?
Features: What features will you build?
Prioritization: What will be in your MVP and what will be in your 2.0 version?
After you have decided on the MVP:
Engineering: How hard is this to build? How long might it take? Are there ways to build a solution more quicker?
Design: How does your new fea"
Varun J. - "Feel free to download the full assignment (with screens) here: https://www.varunja.in/blog/assignment, cheers!
Expected Outcome:
Users: What do you know about the users of WhatsApp? What do they want?
Features: What features will you build?
Prioritization: What will be in your MVP and what will be in your 2.0 version?
After you have decided on the MVP:
Engineering: How hard is this to build? How long might it take? Are there ways to build a solution more quicker?
Design: How does your new fea"See full answer
"This is a Measure Success question with a slight twist. The twist here is we need to consider a hypothetical change rather than one already built. This changes our formula slightly - specifically we may not be able to apply a UX flow to drive analysis since we're unsure of the implementation. Instead, we'll look at core behaviors that are indicative of success. Here's the modified formula:
Ask clarifying questions
State the goal of the feature
**Apply a UX flow to drive an"
Exponent - "This is a Measure Success question with a slight twist. The twist here is we need to consider a hypothetical change rather than one already built. This changes our formula slightly - specifically we may not be able to apply a UX flow to drive analysis since we're unsure of the implementation. Instead, we'll look at core behaviors that are indicative of success. Here's the modified formula:
Ask clarifying questions
State the goal of the feature
**Apply a UX flow to drive an"See full answer
"Introduce special tickets which will cover a bundle of rides. This will distribute the load over the remaining rides and reduce the queue for the particular ride as all the people will no longer try to avail the same ride simultaneously."
Shuvam C. - "Introduce special tickets which will cover a bundle of rides. This will distribute the load over the remaining rides and reduce the queue for the particular ride as all the people will no longer try to avail the same ride simultaneously."See full answer
"I would think about the following
Inventory make up
Localization for Quebec
Device type distribution
Price comparison algorithm is tuned correctly
Dealer’s ability to merchandise their products
The answer is thinking through all these potential issues with the car buyer funnel to identify why potential buyers in Canada are converting at a lower rate.
"
Brad G. - "I would think about the following
Inventory make up
Localization for Quebec
Device type distribution
Price comparison algorithm is tuned correctly
Dealer’s ability to merchandise their products
The answer is thinking through all these potential issues with the car buyer funnel to identify why potential buyers in Canada are converting at a lower rate.
"See full answer