Product Manager Behavioral Interview Questions

Ani T. - "User Need Not Being Met by the Market: Instant, Seamless Cross-Border Refunds Identifying the Gap- One major gap in the digital payments industry is the lack of instant, seamless cross-border refunds for consumers. Currently, international refunds take days or even weeks due to exchange rate fluctuations, banking delays, and compliance checks. This creates frustration for users, especially in e-commerce, where consumers expect instant refunds like they receive for domestic transactions. Pain Poi"See full answer

Siddharth P. - "I believe these are the traits of a great PM. I see PM to be somone who is a great manager of customer problems and for that he/she has to be: Be an expert at the one domain and know the customer of the product in that domain and curate experiences for them better than the competition. Be persuasive - Get things done by convincing rather than commanding. Learn how great products are by being an engineer. Be a fearless leader by championing teams ideas all the way to the management la"See full answer

Vihari K. - "At RTI while working on content-based recommender system on our ecommerce site, we received request from one of our distributor clients to make the system not only suggest products based on their purchasing history but also exclusively push higher priced items, regardless of their actual needs or demand patterns, it was challenging situation because it contradicted the primary purpose of our system, which was value based, patient centric product recommendations. To understand in this situation i"See full answer

Karthik T. - "In our product portfolio there were many teams and we were almost 12 product managers interacting closely to deliver the entire product feature area. Situation was that we were frequently had defects come in which will result in defects pushed back and forth. Goal was to avoid this as SLA of defects was getting impacted immensely there were priority 2 defects which we were sitting for couple of weeks before being looked at. There was a need to establish a triaging process. Along with my leaders"See full answer

Mike Z. - "Clarifying questions Scope: Just Reels in Facebook, or Instagram too? Mobile and desktop? Goal: Any specific goal we know of or up to me to decide? Framework/Overview Strategy Metric options with pros/cons North Star Metric (NSM) Risks & countermetrics Strategy / The Why: we want to give people … Meta: the power to build community + Bring people closer together Reels: new form of self-expression / entertainment with short form video and pro editing tools Ads in Re"See full answer

Shraddha D. - "I like chatgpt for the following users Getting industry references are easy and time saving Getting recommendations is very easy Responses are accurate I use chatgpt to get feedback on content and identify gaps in my documentation or thought process I use chatgpt as a search engine and to get conscise situation based information. Chatgpt offers varierty of other tools in the explore version where similar users can create different content PRD template Chatgpt users 1."See full answer

Pramod V. - "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f Understand the conflicting priorities and align it with the goal/ objectives and the company mission. Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority Always keep communication on and be transparent with 'equality' an"See full answer

Ben G. - "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"See full answer

Adarsh S. - "Thanks for the question! This is one of my favourite topics because it’s at the core of what we do as PMs DAILY: making the complex simple to drive alignment. I’ve got a structured way to approach this, and I’ll use it to explain payment aggregators - like Plaid - and how they enable Open Banking, with a twist about a technical hiccup I’ve seen in practice. Let’s dive in. I start by assessing the audience. Say I’m talking to a marketing manager at Transak - someone sharp but not techni"See full answer

Kiley S. - "Great question. As a Product Manager, it is common to have to have difficult conversations with clients, stakeholders, or co-workers. This question actually reminds me of a time that I was faced with having to tell a client that the original estimate we gave them was much lower than it should have been and would, therefore, take much longer and cost a lot more as well. In this scenario, we had to work within a client's legacy codebase and didn't realize the limitations, roadblocks, and barrie"See full answer

Umang S. - "Situation- I was leading a product through a complete overhaul to a new replacement product, and at the same time had to maintain the old product. Concern - In the old product, the team was usually stuck 40-50% of the time in bug fixing This could have hampered the velocity and GTM of the new product Action Localised the problem to one major component - Export and Import Function- had 90% contribution to the issues Worked with the engineering team to diagnose the issue, the issue was i"See full answer

Bk - "To bring any product to market here are the below steps that I would (did) take: 1.Understand the problem stmt / stakeholder need and asses depth of the problem (qualitatively and then gather metrics to quantify it) 2.Do market study on understanding relatable solutions if any 3.Carve out viable solution/ideation that aligns with overall Business Vision/Goal 4.Get stakeholders buy in on the idea 5.Guesstimate and prioritize high level features, Cost and ROI. 6.Build Business case for Project Le"See full answer

Scott S. - "Great question! Last year, we were working on a critical project to develop a real-time risk analytics platform. This platform was designed to provide our traders with instantaneous risk metrics, allowing them to make informed decisions in a fast-paced trading environment. Midway through the project, we faced a significant issue: our chosen data processing framework was not performing as expected under the high data throughput required by our trading algorithms. This was causing unacceptable lat"See full answer

John F. - "Currently, I do a lot of data analysis using Azure Databricks and PowerBI. In Databricks, I write some basic SQL queries to retrieve the data and then pull that data into PowerBI for analysis. While this is sufficient, I believe there is room to make this skill set stronger. One way that I mitigate this currently is to maintain a strong relationship with our data analytics team. Whenever I have issues massaging or querying the data, I will reach out to one of those team members to help me get to"See full answer

Srikhar S. - "t"See full answer

Scott S. - " Last year, we were in the midst of a critical project to develop a new machine learning-driven risk analytics platform. This platform was intended to provide real-time risk assessments and predictive insights to enhance our trading strategies. However, midway through the project, our project lead unexpectedly had to take an extended leave of absence due to a personal emergency. This left the team without clear leadership during a crucial phase of the project. Stepping into the Leadership R"See full answer

Singer29 - "Let me tell you about a time when my manager was on a two week PTO and I was building the post-MVP roadmap for a newly launched product. Being a SaaS platform for supporting restaurants, I'd led the conception, planning, development and launch of the MVP for an online ordering solution for diners in restaurants. After the launch of the MVP, our original plan was to build features which supported table-service restaurants like keeping an open tab. But while looking at the data, I realized that a"See full answer

Shen W. - "For self achievement, The product manager builds useful products for users and makes the world better. For the team, The product manager can work with the team, and leverage the team resources to make things happen, which is more impactful. For the company, Pm are usually problem solvers, help companies to solve problems and grow better "See full answer

Dhruv M. - "While interning at Numerix Analytics, I was working on a campaign analysis project where I used customer engagement data to recommend which email subject lines performed best. Based on open rate data from the past two campaigns, I concluded that short, curiosity-based subject lines were outperforming more direct ones. I recommended using that style for the next major campaign. The marketing team followed my recommendation. However, the open and click-through rates for the next campaign dropped s"See full answer