Interview Questions

Hayatu H. - "Best practices for prioritizing customer service requests Prioritizing support requests is a key part of creating a customer journey optimized for maximum revenue. If you want to start using a ticket prioritization process that will boost both customer satisfaction and your bottom line, we've got nine proven best practices below: Respond to your most loyal customers first Tag repeat customers as high-priority tickets Automate simple requests wherever possible Mark tickets with urg"See full answer

Amin S. - "We can implement Mall psychology, use the monkey effect, FOMO, top-rated stuff from the same restaurants, bundle offers like couple or group offers, and prompt popups for free delivery if you complete X$ amount by adding X item. We can lure customers by giving free subscriptions to Spotify, Netflix, etc. by collaborating with these giants. This is a long-story-short overview of how we can increase the average basket size. Tracking telemetry and refining can make a difference obviously..."See full answer

John F. - "Building data centers in outer space is a concept that has been talked about for a few years now. However, to my knowledge, no one has yet succeeded in building one. In order to simplify this case, I am going to only investigate putting Azure Disk Storage into the cloud. To determine if this is a viable scenario for Azure, I will examine why Azure may want to pursue building a data center in outer space, the technological feasibility, and finally, a potential market for this service. Business D"See full answer

BePostive - "· Creating templates for requirement stories regarding acceptance criteria, there are lot of places where modifications are done later. Freeze them as early as possible once PR is in execution · Product managers asking random requests directly with engineers by passing leads and manager, work which is not in the sprint planning. Learned from this and gave a thought to call it out in team agreement · Follow up on Retrospective action items didn’t happen 100%"See full answer

Ashima S. - "What do we mean by grow the VC feature? I am assuming the goal to be feature adoption. Goal: Increase VC feature adoption and usage within a timeframe (say, 6 months?) User Segments: I am thinking of the following user segments for this problem - Security conscious users (mostly an overlap with high spending limit card users) Frequent shoppers with multiple online subscriptions (we could quantify this like >5 subscriptions or so) Potential CapitalOne users who have shown interest in the"See full answer

Anonymous Muskox - "Clarification Questions I am assuming we need to deliver the packages to the doorstep. I am assuming we need to deliver all the packages which are ordered in a single day. For more product interview experience, please visit TechnoManagers https://technomanagers101.blogspot.com/ High level formula Number of Drones required = (US Population 330M)(Excluding 30% those below 10 years and above 65 years)(internet penetration 90%)([ (10% high networth people)(30 orders per year) ] + ["See full answer

Amparo L. - "My toughest project was at the Hampton Inn in 2023 and what we did was we had to sort the soap into boxes and then what was hard about it is we had to sort the boxes of soaps into bottles and on the other box we had to put the bottles, we had to make it neat so that they can ship it into other areas were soap was needed."See full answer

Anonymous Flamingo - "As a YouTube PM, there are several factors that I would consider when evaluating the idea of developing a tool for content creators to generate ideas with scripts automatically added. First, I would assess the potential demand for such a tool among YouTube content creators. This would involve researching the needs and challenges of content creators, as well as gathering feedback from content creators on the value and usefulness of the tool. This would help me understand whether there is a strong"See full answer

William W. - "Clarifying questions Is there a specific airline we are focusing on here? Assume any US passenger airline (Delta, United, Spirit etc.) Why is this company interested in improving the boarding experience? To increase customer satisfaction Can you define what we mean by 'boarding experience'? The time between the passenger arriving at the gate and sitting down in their assigned seat on the plane. Are there any constraints (resources or otherwise) that I should"See full answer

Yespm T. - "Define Product: Facebook events lets people organize gatherings in the real world with people on Facebook.  As a creator, you can create public or private event, set date/time/location, invite people.  Invitees can see these events, view who’s coming and provide an answer (RSVP). They can share events with their connections. Define Metric: Clarify which specific success metric has dropped? Assume it's the Avg # of responses (rsvp) per event that has dropped Clarify how mu"See full answer

Shiva S. - "Car sharing app, like an airbnb but for cars. Assuming for the US market. Goal: Awareness , Acquisition, Engagement, Retention Getting new users to take more rides User Segments: Owners Have a spare car not being used Don't have to purchase the car Own unused premium cars Looking at Turo as an investment option when making a car purchase decision Renters Rent for work trips Rent for vacations Rent during a short stay in town _Family and Indivi"See full answer

Sid S. - "· Scoping the problem: · What kind of aeroplane - wide / narrow body, single/double deck. Assume normal domestic US plane with about 150 seating capacity Will the plane be empty(no passengers or luggage) - assume yes Will we only fill the cockpit, passenger area and cargo hold or do we need to consider wings, engines, etc - assume no We will consider the theoretical limit and ignore any inefficiencies in arranging the balls Breaking the problem down: Considering the interior o"See full answer

Deepti D. - "Clarifying questions: Who is launching this service (some options that come to mind are): Google ? If yes, why? Will it be a new product within the Google ecosystem or feature within existing and relevant Google Products (google maps, search) Startup? What is the current status of the startup/service designing it for hotels Uber/Taxi service providers - Trying to diversify their revenue stream/ add new level of engagement? Hospitality companies/hotels? B"See full answer

Anonymous Chinchilla - "Advice would be really appreciated! Clarification: To download the app, do users need to go to the app store/or open a web browser to click download? [Assume the interviewer said it is up to me] Approach : summarize the overall process of sharing listing out how could we optimize every step in the process to make sharing features effective ranking each feature by their priorities setting metrics, perform A/B tests and evaluate results. **Step1: Summarize Shari"See full answer

Pradeep kumar S. - "The primary goal of the adtech platform is to precisely target your audience online, that can reap great rewards for your marketing and revenue objectives. For that we have to define Program Success Metrics. Here are six key metrics for technology companies used by leading advertising providers such as Facebook and Google use: Impressions: How many unique and total viewership of the ad Exposure: the average number of times an ad is served per person. Engagement Rate: how many click t"See full answer

BePostive - "· How well the team is self-motivated and contributing overall success of the company by releasing high quality bug prone releases · Growth of their team members · Does the manager encouraging and supporting career switch based on the individual desire or passion"See full answer

Adib M. - "Useful article on API migration https://www.linkedin.com/pulse/tips-successful-api-migration-pooja-nihalani/"See full answer