"Are support tickets % an increase or an absolute increase? (Assuming absolute increase)
Is the dashboard showing an increase in tickets accurate?
Categories tickets
Geographic area?
Product area?
Operational area?
Seasonality?
Type of ticket -
Debug tickets or
Help me how to do x (Did we have an influx of new customers joining? )
What type of customers ( new or existing, age with the company, history)
3"
Sonam S. - "Are support tickets % an increase or an absolute increase? (Assuming absolute increase)
Is the dashboard showing an increase in tickets accurate?
Categories tickets
Geographic area?
Product area?
Operational area?
Seasonality?
Type of ticket -
Debug tickets or
Help me how to do x (Did we have an influx of new customers joining? )
What type of customers ( new or existing, age with the company, history)
3"See full answer
"Hangouts 100k feedback gave 3* rating, in 2013. What to do next
Clarify:
Solving for 2013, should disregard changes made (Allo, Gchat, Gmeet) since then? [yes]
Is this on any specific platform - App Store or Play store? [both]
Consumer or Enterprise [consumer]
Problem framing - - - - - - - - - - - - -
Mission: org world info., be helpful. Hangouts role in this mission to help users stay connected, exchange info and content (via messages and calls)
Biz/ Prod goals
Growth/ acq
Install ba"
Calyan - "Hangouts 100k feedback gave 3* rating, in 2013. What to do next
Clarify:
Solving for 2013, should disregard changes made (Allo, Gchat, Gmeet) since then? [yes]
Is this on any specific platform - App Store or Play store? [both]
Consumer or Enterprise [consumer]
Problem framing - - - - - - - - - - - - -
Mission: org world info., be helpful. Hangouts role in this mission to help users stay connected, exchange info and content (via messages and calls)
Biz/ Prod goals
Growth/ acq
Install ba"See full answer
"Started at 10.55
Clarifying questions:
This is what I understand from a telemedicine platform -> A platform where users can get advice on medication over the telephone, is this correct?
Does the retail company also sell medicines?
Is the user aware that the telemedicine platform and the retail company are connected, and can either of the platforms use his data?
Is the user engaging with the platform directly, or is there an agent to who he is speaking to via call/text?
Does the"
Anubhav A. - "Started at 10.55
Clarifying questions:
This is what I understand from a telemedicine platform -> A platform where users can get advice on medication over the telephone, is this correct?
Does the retail company also sell medicines?
Is the user aware that the telemedicine platform and the retail company are connected, and can either of the platforms use his data?
Is the user engaging with the platform directly, or is there an agent to who he is speaking to via call/text?
Does the"See full answer
"Couple of clarifying questions here before I begin. Is my assumption right that we would like to prioritize requests/features? Do we have any specific constraints to consider before we move ahead. as in resourcing constraints, schedule or budget constraints or should we just factor in as part of our overall approach, if not then General approach for prioritization:
Understand the business objectives and see if the features aligns with the business objectives. The features that have the h"
Amruta P. - "Couple of clarifying questions here before I begin. Is my assumption right that we would like to prioritize requests/features? Do we have any specific constraints to consider before we move ahead. as in resourcing constraints, schedule or budget constraints or should we just factor in as part of our overall approach, if not then General approach for prioritization:
Understand the business objectives and see if the features aligns with the business objectives. The features that have the h"See full answer
Product Manager
Execution
+2 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"First profile the URL/Webpage to see which components are limiting/blocking the loading of Web page. Based on the observation, identify if it is the latency, server, network or the sheer number of elements that make up the page. Accordingly plan the optimization strategy."
Anonymous Cheetah - "First profile the URL/Webpage to see which components are limiting/blocking the loading of Web page. Based on the observation, identify if it is the latency, server, network or the sheer number of elements that make up the page. Accordingly plan the optimization strategy."See full answer
"Clarifying question- Current pricing model at lyft?
So there is already some kind of dynamic pricing happening at lyft as depending on different factors like distance, driver availability, time of day, seasonality etc. the prices would change
Hypothesis- I want to focus on real-time dynamic pricing. What I mean by that is that I want to have another option while booking a ride on lyft where the price for the ride is not shown upfront as the user is booking. Instead this option would basica"
Sampada J. - "Clarifying question- Current pricing model at lyft?
So there is already some kind of dynamic pricing happening at lyft as depending on different factors like distance, driver availability, time of day, seasonality etc. the prices would change
Hypothesis- I want to focus on real-time dynamic pricing. What I mean by that is that I want to have another option while booking a ride on lyft where the price for the ride is not shown upfront as the user is booking. Instead this option would basica"See full answer
"General Approach:
In a funnel, prospects that dropped off at the very end just before conversion are the ones that were most likely to convert simply because they went through the effort of going through multiple steps to advance to the very end of the funnel. The more the prospects advances through the funnel, better their probability of converting. I'd therefore focus more on reducing drop-offs at the final stages of the funnel for better conversion.
Caveats:
There are certain use-cases where"
Niji R. - "General Approach:
In a funnel, prospects that dropped off at the very end just before conversion are the ones that were most likely to convert simply because they went through the effort of going through multiple steps to advance to the very end of the funnel. The more the prospects advances through the funnel, better their probability of converting. I'd therefore focus more on reducing drop-offs at the final stages of the funnel for better conversion.
Caveats:
There are certain use-cases where"See full answer
"I'll approach this by asking questions and creating scenarios based on answers. If the answer to any questions points to a specific issue, I'll double down on that to understand the issue. This is more of a RCA question.
First I'll quickly check
Were there any recent updates released before we observed the drops?
Assuming Yes, I'll check the updates released and check the test cases and testing results
If the issue is identified, I will engage with the product leadership, update them and conne"
Aekagra S. - "I'll approach this by asking questions and creating scenarios based on answers. If the answer to any questions points to a specific issue, I'll double down on that to understand the issue. This is more of a RCA question.
First I'll quickly check
Were there any recent updates released before we observed the drops?
Assuming Yes, I'll check the updates released and check the test cases and testing results
If the issue is identified, I will engage with the product leadership, update them and conne"See full answer
"First, I would like to ask some clarifying questions. Are we talking about the business metrics dashboard
or health metrics(like response time)? - it is up to you
Do I understand right that Netflix is a subscription-based video streaming service for watchers?
So I know that they create original content for Netflix, but it is out of the scope of this question. - right
My approach will be to:
Define the business goal from Netflix’s mission
Break down the actions taken by users at each stage of the"
Yulia D. - "First, I would like to ask some clarifying questions. Are we talking about the business metrics dashboard
or health metrics(like response time)? - it is up to you
Do I understand right that Netflix is a subscription-based video streaming service for watchers?
So I know that they create original content for Netflix, but it is out of the scope of this question. - right
My approach will be to:
Define the business goal from Netflix’s mission
Break down the actions taken by users at each stage of the"See full answer
"Clarifying questions:
How to define “price” in this interview question? Price is defined as the market value of a crypto asset (bitcoin, Ethereum, tether, BNB etc.).
Due to the characteristic of crypto assets which is time-sensitive, is this designed for a particular period of time? 1H, 1D, 1W, 1M, 1Y? No
Do we know the target customer segment given geographic location or demographic? Not specific.
Is it designed across devices? Mobile app.
Assumptions:
There are 03 cu"
Anna H. - "Clarifying questions:
How to define “price” in this interview question? Price is defined as the market value of a crypto asset (bitcoin, Ethereum, tether, BNB etc.).
Due to the characteristic of crypto assets which is time-sensitive, is this designed for a particular period of time? 1H, 1D, 1W, 1M, 1Y? No
Do we know the target customer segment given geographic location or demographic? Not specific.
Is it designed across devices? Mobile app.
Assumptions:
There are 03 cu"See full answer
"This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"
Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"See full answer
"Clarfying questions :
When we say a decrease in users adding the bank accounts. I would like to understand how the users making payments within Venmo I assume they are either using their credit cards/debit cards?
I would like to understand why the Adding of Bank Accounts is integral to Venmo since the users are using the debit card and Credit Cards.
My understanding is when the payments happen through debit cards rails Venmo pays higher interchange fees and to Reduces any losses incurred"
Dev S. - "Clarfying questions :
When we say a decrease in users adding the bank accounts. I would like to understand how the users making payments within Venmo I assume they are either using their credit cards/debit cards?
I would like to understand why the Adding of Bank Accounts is integral to Venmo since the users are using the debit card and Credit Cards.
My understanding is when the payments happen through debit cards rails Venmo pays higher interchange fees and to Reduces any losses incurred"See full answer
"How would you decide on ad placement on Pinterest?
First I would ask clarifying questions as to the reason why no ads have been placed in the top left section of the page feed. Is this more strategic to Pinterest's mission? Is this by design to lay out the architecture of the page feed this way?
In the prompt, it is explained that the company is targeting revenue increase as a goal this quarter. Are there alternatives means to generate more revenue in order not to compromise our values an"
Olasile A. - "How would you decide on ad placement on Pinterest?
First I would ask clarifying questions as to the reason why no ads have been placed in the top left section of the page feed. Is this more strategic to Pinterest's mission? Is this by design to lay out the architecture of the page feed this way?
In the prompt, it is explained that the company is targeting revenue increase as a goal this quarter. Are there alternatives means to generate more revenue in order not to compromise our values an"See full answer
"Clarifying questions -
Alexa HW, Alexa SW, Alexa particular feature?
Assumption - Pick any. Picking HW due to relevance with my background.
Any particular pain point that we are trying to address, or any specific goal that I should be aware of?
Assumption - None. Mine to pick.
Goal for Amazon is to be the most customer centric company. To extend the same vision - With Alexa HW our goal is to provide the best customer experience possible.
**Restating problem state"
SG - "Clarifying questions -
Alexa HW, Alexa SW, Alexa particular feature?
Assumption - Pick any. Picking HW due to relevance with my background.
Any particular pain point that we are trying to address, or any specific goal that I should be aware of?
Assumption - None. Mine to pick.
Goal for Amazon is to be the most customer centric company. To extend the same vision - With Alexa HW our goal is to provide the best customer experience possible.
**Restating problem state"See full answer
"Clarifying question:
Is there a goal that we have in mind?
Fb mission: empower people to create community and bring the world closer together
IG shops as I understand are the marketplace on IG, where users can view items listed for sale by creators/businesses and also search for specific items or categories. Users can actually buy through shops instead of getting navigated to the original business website.
IG shop goals: Businesses continue to face the challenges of selling onli"
Aimable - "Clarifying question:
Is there a goal that we have in mind?
Fb mission: empower people to create community and bring the world closer together
IG shops as I understand are the marketplace on IG, where users can view items listed for sale by creators/businesses and also search for specific items or categories. Users can actually buy through shops instead of getting navigated to the original business website.
IG shop goals: Businesses continue to face the challenges of selling onli"See full answer