Business Analyst Interview Questions

Review this list of 70 business analyst interview questions and answers verified by hiring managers and candidates.
  • "First, I want to understand why Airbnb is considering expanding into the restaurant space. Is the goal more user engagement, or unlock new monetization paths, or make the travel journey more memorable by connecting people with food? Next, I want to define what success would look like for this expansion. That could mean high guest engagement or a boost in revenue. Third, I will look at things like the volume of Airbnb travelers to the region, how big the dining market is, who the local competitor"

    Ravindra R. - "First, I want to understand why Airbnb is considering expanding into the restaurant space. Is the goal more user engagement, or unlock new monetization paths, or make the travel journey more memorable by connecting people with food? Next, I want to define what success would look like for this expansion. That could mean high guest engagement or a boost in revenue. Third, I will look at things like the volume of Airbnb travelers to the region, how big the dining market is, who the local competitor"See full answer

    Business Analyst
    Data Analysis
    +2 more
  • Amazon logoAsked at Amazon 
    +79

    "My approach to dealing with difficult stakeholders has always been: Engage - Directly engage with the stakeholder, meet or chat Listen - Listen to what they have to say, patiently. Understand - Understand their POV, even if it is impossible at some times Ask - Ask clarifying questions. Why? When? What? Engage again - Keep them in the loop until there is closure For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"

    Jane D. - "My approach to dealing with difficult stakeholders has always been: Engage - Directly engage with the stakeholder, meet or chat Listen - Listen to what they have to say, patiently. Understand - Understand their POV, even if it is impossible at some times Ask - Ask clarifying questions. Why? When? What? Engage again - Keep them in the loop until there is closure For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer

    Business Analyst
    Behavioral
    +8 more
  • "A 25% drop-off rate at sign-up for a new app, especially one from Meta, indicates a significant challenge in onboarding and user retention. To analyze this, consider external, internal, and product-specific factors. Identify Potential Causes: External Factors:Competition: Are other platforms offering a more attractive or simpler signup process? Timing: Is there a recent major event or trend that might be influencing user behavior? User Experience: Is the signup process clunk"

    Ankit kumar S. - "A 25% drop-off rate at sign-up for a new app, especially one from Meta, indicates a significant challenge in onboarding and user retention. To analyze this, consider external, internal, and product-specific factors. Identify Potential Causes: External Factors:Competition: Are other platforms offering a more attractive or simpler signup process? Timing: Is there a recent major event or trend that might be influencing user behavior? User Experience: Is the signup process clunk"See full answer

    Business Analyst
    Data Analysis
    +2 more
  • "Clarify the Goal (What Does Success Look Like?) Asked: Why is DoorDash launching bikes for Dashers? Is it to: Expand Dasher availability in dense urban areas? Lower delivery times or costs? Increase access to work for those without cars? Each possible goal shapes the metrics differently. Broke Metrics into Categories: Operational Metrics Measure how well bikes are functioning as a delivery method. Average delivery time (bike vs car/walk) Order completion rate for bike Dashers On-t"

    Logan S. - "Clarify the Goal (What Does Success Look Like?) Asked: Why is DoorDash launching bikes for Dashers? Is it to: Expand Dasher availability in dense urban areas? Lower delivery times or costs? Increase access to work for those without cars? Each possible goal shapes the metrics differently. Broke Metrics into Categories: Operational Metrics Measure how well bikes are functioning as a delivery method. Average delivery time (bike vs car/walk) Order completion rate for bike Dashers On-t"See full answer

    Business Analyst
    Data Analysis
    +2 more
  • " logo Contact Interview Preparation Application Process Career Advancement Onboarding and Orientation Common Interview Questions Dashboard Creation Interview Questions and Answers Dashboard Creation Interview Questions and Answers What is a dashboard? Answer: A dashboard is a visual representation of key performance indicators (KPIs) and other important data, designed to provide a high-level overview of a specific area or business process. It typically uses charts, graphs, and other da"

    Ankit kumar S. - " logo Contact Interview Preparation Application Process Career Advancement Onboarding and Orientation Common Interview Questions Dashboard Creation Interview Questions and Answers Dashboard Creation Interview Questions and Answers What is a dashboard? Answer: A dashboard is a visual representation of key performance indicators (KPIs) and other important data, designed to provide a high-level overview of a specific area or business process. It typically uses charts, graphs, and other da"See full answer

    Business Analyst
    Data Analysis
    +3 more
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  • "To analyze a year-over-year (YoY) slowdown in transactions, you should start by understanding the context, segmenting data, identifying potential drivers, and then formulating actionable recommendations. This involves a structured approach that includes a thorough examination of the data, both internally and externally. Understand the Context: Define "transactions": What specific transactions are being analyzed (e.g., website purchases, in-store purchases, total transactions)? Timeframe: Sp"

    Ankit kumar S. - "To analyze a year-over-year (YoY) slowdown in transactions, you should start by understanding the context, segmenting data, identifying potential drivers, and then formulating actionable recommendations. This involves a structured approach that includes a thorough examination of the data, both internally and externally. Understand the Context: Define "transactions": What specific transactions are being analyzed (e.g., website purchases, in-store purchases, total transactions)? Timeframe: Sp"See full answer

    Business Analyst
    Data Analysis
    +2 more
  • Business Analyst
    Data Analysis
    +3 more
  • "Explained the charts with using Scatter Plot with Size and Color Encoding X-axis: Ride duration (in minutes). Y-axis: Total fare (in dollars). Point size: Encodes the star rating (e.g., larger points for higher ratings). Point color: Indicates whether the rating is favorable (green) or unfavorable (red). Heatmap for Correlation Analysis Why: Heatmaps are ideal for quickly identifying patterns and correlations between variables. How: Create a heatmap matrix where rows represent ride durat"

    Saisandeep M. - "Explained the charts with using Scatter Plot with Size and Color Encoding X-axis: Ride duration (in minutes). Y-axis: Total fare (in dollars). Point size: Encodes the star rating (e.g., larger points for higher ratings). Point color: Indicates whether the rating is favorable (green) or unfavorable (red). Heatmap for Correlation Analysis Why: Heatmaps are ideal for quickly identifying patterns and correlations between variables. How: Create a heatmap matrix where rows represent ride durat"See full answer

    Business Analyst
    Analytical
  • Google logoAsked at Google 

    "Let's take Google Fitbit as the product and analyze how to identify its competitors. 1. Identify Direct Competitors (Similar Wearables & Smartwatches) Fitbit is a fitness tracker and smartwatch brand, so direct competitors include: Apple Watch Series (Apple) Samsung Galaxy Watch (Samsung) Garmin Wearables (Garmin) Amazfit & Zepp (Huami) Xiaomi Mi Band (Xiaomi) These brands offer smartwatches or fitness bands with similar health-tracking features. 2. Use Launch Events for Insi"

    Rajdeep J. - "Let's take Google Fitbit as the product and analyze how to identify its competitors. 1. Identify Direct Competitors (Similar Wearables & Smartwatches) Fitbit is a fitness tracker and smartwatch brand, so direct competitors include: Apple Watch Series (Apple) Samsung Galaxy Watch (Samsung) Garmin Wearables (Garmin) Amazfit & Zepp (Huami) Xiaomi Mi Band (Xiaomi) These brands offer smartwatches or fitness bands with similar health-tracking features. 2. Use Launch Events for Insi"See full answer

    Business Analyst
    Data Analysis
    +2 more
  • Business Analyst
    Data Analysis
    +3 more
  • Capital One logoAsked at Capital One 
    +4

    "Situation. Initially, my team consisted of young guys who were hired by team leaders based on hardskills. Previously, the company had just begun the transition from a process-based to a product-based approach. In the process of searching and selecting candidates, the interests of the team and the product owner were not taken into account. The candidate didn't pass a behavioral interview on soft skills. Thus, the team consisted of diverse and talented guys, but not very interested in fast wor"

    Anna D. - "Situation. Initially, my team consisted of young guys who were hired by team leaders based on hardskills. Previously, the company had just begun the transition from a process-based to a product-based approach. In the process of searching and selecting candidates, the interests of the team and the product owner were not taken into account. The candidate didn't pass a behavioral interview on soft skills. Thus, the team consisted of diverse and talented guys, but not very interested in fast wor"See full answer

    Business Analyst
    Behavioral
    +2 more
  • Meta (Facebook) logoAsked at Meta (Facebook) 

    "Clarifying Questions and possible responses: both audio and video goals: increase engagement time among groups/communitites and not require another platform to do group call (be one-stop for communication) region-TBD ios/android only available to users in a group to call users within the group who can intitiate these calls?- only admin? or anyone? metrics:NSM: feature engagement (C), number of calls made in a week per user (C). PM: % of people joining the call in a group"

    theproductguy - "Clarifying Questions and possible responses: both audio and video goals: increase engagement time among groups/communitites and not require another platform to do group call (be one-stop for communication) region-TBD ios/android only available to users in a group to call users within the group who can intitiate these calls?- only admin? or anyone? metrics:NSM: feature engagement (C), number of calls made in a week per user (C). PM: % of people joining the call in a group"See full answer

    Business Analyst
    Data Analysis
    +3 more
  • Google logoAsked at Google 
    +4

    "Clarifying questions Do we mean the Google Play store or Apple App store or some other app store? : Google Play Store Do we mean to calculate the number of apps as in 2024? : yes Are we looking at any particular data slices like in a particular country/ for a particular geography etc.? : No, I want the overall global number And we mean to calculate total number of apps that are registered on Play Store and can be searched and accessed by a user, am i right? : Yes Okay, here's how"

    Kartikeya N. - "Clarifying questions Do we mean the Google Play store or Apple App store or some other app store? : Google Play Store Do we mean to calculate the number of apps as in 2024? : yes Are we looking at any particular data slices like in a particular country/ for a particular geography etc.? : No, I want the overall global number And we mean to calculate total number of apps that are registered on Play Store and can be searched and accessed by a user, am i right? : Yes Okay, here's how"See full answer

    Business Analyst
    Estimation
    +3 more
  • Google logoAsked at Google 
    Business Analyst
    Analytical
  • Swiggy logoAsked at Swiggy 

    "Swiggy could implement to increase the average order value (AOV) on its platform: 1. Smart Recommendations and Upselling: Personalized suggestions: Leverage data to recommend items based on past orders, popular choices, and trending items in the user's area. Upselling prompts: When a user adds an item to their cart, suggest related or higher-value items (e.g., "Would you like to add a side of fries with that?" or "Upgrade to a large for just ₹X more"). Bundle deals: Offer c"

    Harish K. - "Swiggy could implement to increase the average order value (AOV) on its platform: 1. Smart Recommendations and Upselling: Personalized suggestions: Leverage data to recommend items based on past orders, popular choices, and trending items in the user's area. Upselling prompts: When a user adds an item to their cart, suggest related or higher-value items (e.g., "Would you like to add a side of fries with that?" or "Upgrade to a large for just ₹X more"). Bundle deals: Offer c"See full answer

    Business Analyst
    Analytical
    +2 more
  • Business Analyst
    Data Analysis
    +2 more
  • Amazon logoAsked at Amazon 

    "We want sales to grow, in order to have a growth in revenue. And customer usage as well as it allows to see if our product lead more engagement from our users. So to be able to see this overall evolution I would make a line chart for both : Sales : with month on x-axis and sales revenue on y-axis Customer Usage : with month on x-axis and a KPI allowing to measure customer usage (nblogins or nbsessions or nbgamesplayed, ... depending on the industry) on y-axis Moreover, after knowing th"

    Catherine T. - "We want sales to grow, in order to have a growth in revenue. And customer usage as well as it allows to see if our product lead more engagement from our users. So to be able to see this overall evolution I would make a line chart for both : Sales : with month on x-axis and sales revenue on y-axis Customer Usage : with month on x-axis and a KPI allowing to measure customer usage (nblogins or nbsessions or nbgamesplayed, ... depending on the industry) on y-axis Moreover, after knowing th"See full answer

    Business Analyst
    Data Analysis
    +2 more
  • "First, I would start by defining what growth means in the context of this new feature whether it's user acquisition, engagement, retention, or revenue. Next, I’d identify clear KPIs that directly align with that growth goal. For example, if the feature aims to improve engagement, I’d track metrics like daily active users, session duration, or feature adoption rate. Once the KPIs are in place, I’d run an A/B test comparing user behavior with and without the feature. This would be followed by de"

    Himanshu G. - "First, I would start by defining what growth means in the context of this new feature whether it's user acquisition, engagement, retention, or revenue. Next, I’d identify clear KPIs that directly align with that growth goal. For example, if the feature aims to improve engagement, I’d track metrics like daily active users, session duration, or feature adoption rate. Once the KPIs are in place, I’d run an A/B test comparing user behavior with and without the feature. This would be followed by de"See full answer

    Business Analyst
    Data Analysis
    +2 more
  • "Investigation clear understanding the true cause"

    Akash D. - "Investigation clear understanding the true cause"See full answer

    Business Analyst
    Behavioral
    +3 more
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