Technical Program Manager Behavioral Interview Questions

Anonymous Aardvark - "Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board. The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"See full answer

Ilakiya R. - " Design & Architecture Overview: The system was a scalable, cloud-based web application built to manage customer data and automate service requests. Frontend: React.js: Chosen for its component-based architecture, reusable UI, and fast rendering using Virtual DOM. Backend: Node.js with Express.js: Selected for non-blocking I/O, scalability, and rapid API development. Database: MongoDB: Used for its flexible schema, scalability, and ease of handling unstructured data. Authentication: JWT"See full answer

Jane D. - "My approach to dealing with difficult stakeholders has always been: Engage - Directly engage with the stakeholder, meet or chat Listen - Listen to what they have to say, patiently. Understand - Understand their POV, even if it is impossible at some times Ask - Ask clarifying questions. Why? When? What? Engage again - Keep them in the loop until there is closure For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer

Sreenisha S. - "Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"See full answer

Otto yhoda A. - "One of the most complex programs I managed was a data quality project for Banamex and Scotiabank. We had multiple teams working with different tools like SAS, SQL Server, and Azure, and tight deadlines due to compliance audits. I handled stakeholders by setting up regular sync meetings, sharing clear progress updates, and showing early results through sample reports. With the team, I prioritized tasks using a risk-based approach and delegated clearly based on each person’s strengths. When issues"See full answer

Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user. To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"See full answer

Aabid S. - "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team. Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow. "See full answer

Aabid S. - "I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country. Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"See full answer

Bipin R. - "As you know, this is the most important question for any interview. Here is a structure I like to follow, Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... ' Mention how you got into PM/TPM/SDE field (explaining your journey) Mention 1 or 2 accomplishments Mention what you do outside work (blogging, volunteer etc) Share why are you looking for a new role Ask the interviewer if they have any questions or will like to dive deep into any of your experience"See full answer

Ayinde B. - "I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"See full answer

Mohammad shahid S. - "We were working on a very high stake migration project where were suppose to migrate all the traffic (more than 40 million users per day) from legacy to modern micro-services based architecture. Before making this massive migration decision, company has already developed a lot of services outside monolith and we were suppose to utilise those services. Some these services there were PADs responsible to communicate the specific vendor APIs. For each vendor we had a dedicated PAD. Fast forward"See full answer

Ashley C. - "I follow a variation of the RICE framework when prioritizing how I ship product features. I start by looking at: Reach: Because the customer segmentation across our product portfolio is so similar, I tend to hold a lot of weight on product features that will maximize our customer reach with a minimal LOE. Impact: After establishing which customer segments will benefit from the product feature, I determine the urgency and estimated impact on each customer segment based on customer i"See full answer

Hamzeh J. - "Evaluate how much the issue affects the sprint goal and timeline. If it blocks the main goal, it needs to be prioritized. Discuss the issue with the team. Analyze the root cause of the issue. Is it because of unclear requirements or a design flaw? You may need to re-prioritize tasks. If the issue is serious enough to delay or change the sprint goal, communicate the updates to stakeholders and manage their expectations. Keep an eye on the solution’s progress and adjust your plans a"See full answer

A R. - "I liked the role of a TPM due to the opportunity to contribute to the multiple dimensions of software product development. As a TPM I need to collaborate with multiple teams like Engineering, Product, and other business functions, but I also get the opportunity to contribute to the technical aspects of the program/project. I can use my sharp analytical skills to identify/anticipate problems, and leverage my problem solving skills to unblock the teams. I orchestrate multiple teams effort to del"See full answer

Saket S. - "I will divide my answer in 2 parts: Process I use for managing risks in any Project I will explain a real life situation where a Risk occurred and how I managed it Process for Risk Management can be broken down into 3 parts: Risk Identification: Risk identification is a team effort and is an ongoing process that happens throughout the Project. Technical Risks are usually identified during design/build/testing stage. I maintain a Risk register document to capture all the risks identified"See full answer

Oriole O. - "Situation : During my time in my previous company, I was leading a program which involved a cross-functional team. The project was to migrate all the legacy servers to Azure and had a tight deadline of 4 months. Each team had distinct goals and responsibilites to be delivered Task : My task was to collaborate with the multi regional team and ensure a smooth delivery within the defined budget and schedule. Action : I believe communication is the key to handle a cross-functional team"See full answer

Rajesh V. - "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily. I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"See full answer

Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user. To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolu"See full answer

Pramod V. - "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f Understand the conflicting priorities and align it with the goal/ objectives and the company mission. Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority Always keep communication on and be transparent with 'equality' an"See full answer

Vijay P. - "Explained in STAR format one of the project situation where I had originally approved problem with different design which was correct approach that time. But as the project progressed that approach needed revision. Emphasized on facts why original approach was taken with points. Also focused tail end of discussion on learnings out of situation and how you end up deploying better solution from that learning."See full answer