"I'll approach this by asking questions and creating scenarios based on answers. If the answer to any questions points to a specific issue, I'll double down on that to understand the issue. This is more of a RCA question.
First I'll quickly check
Were there any recent updates released before we observed the drops?
Assuming Yes, I'll check the updates released and check the test cases and testing results
If the issue is identified, I will engage with the product leadership, update them and conne"
Aekagra S. - "I'll approach this by asking questions and creating scenarios based on answers. If the answer to any questions points to a specific issue, I'll double down on that to understand the issue. This is more of a RCA question.
First I'll quickly check
Were there any recent updates released before we observed the drops?
Assuming Yes, I'll check the updates released and check the test cases and testing results
If the issue is identified, I will engage with the product leadership, update them and conne"See full answer
"Context:
As a people manager, my biggest thing is to foster psychological safety for my team members and the way I do that: building rapport between me and my direct reports, weekly team meetings I ensure all voices are heard, have people share about themselves and encourage them to get to know one another.
Team members had a good understanding of each other’s working style.
One of the recent projects my team was responsible for building out the espresso test framework on android. This was"
Shawn S. - "Context:
As a people manager, my biggest thing is to foster psychological safety for my team members and the way I do that: building rapport between me and my direct reports, weekly team meetings I ensure all voices are heard, have people share about themselves and encourage them to get to know one another.
Team members had a good understanding of each other’s working style.
One of the recent projects my team was responsible for building out the espresso test framework on android. This was"See full answer
"Talk to them, read reviews and check for a pattern. There are several possibilities. Either it's a permanent solution that worked within 3 months(unlikely). Or you have packaged the remedy in such a manner that they don't need to come to you again - say, you gave them an exercise and diet plan, why would they need to come back again? Or they did not see any result at all and were ineffective? Or they found it very tough and impractical to follow(likely)? Or the remedy might have an adverse effec"
Hariharan S. - "Talk to them, read reviews and check for a pattern. There are several possibilities. Either it's a permanent solution that worked within 3 months(unlikely). Or you have packaged the remedy in such a manner that they don't need to come to you again - say, you gave them an exercise and diet plan, why would they need to come back again? Or they did not see any result at all and were ineffective? Or they found it very tough and impractical to follow(likely)? Or the remedy might have an adverse effec"See full answer
"Let's start by understanding Google's goals with Search. Google Search is by far the #1 search engine, capturing 70% of the search market.
There are probably two reasons why Google would bid to maintain its place as the default search engine on Firefox: the first, Firefox is a popular web browser, with many users, and Google wants to retain the large user base who search on Firefox. Second, Firefox users tend to be more privacy oriented than users of other browsers, therefore Google wants to c"
Rika S. - "Let's start by understanding Google's goals with Search. Google Search is by far the #1 search engine, capturing 70% of the search market.
There are probably two reasons why Google would bid to maintain its place as the default search engine on Firefox: the first, Firefox is a popular web browser, with many users, and Google wants to retain the large user base who search on Firefox. Second, Firefox users tend to be more privacy oriented than users of other browsers, therefore Google wants to c"See full answer
"Clarifying questions:
What are we defining as "participation"? Does it include creating a live stream? Or is it just viewing a stream? Engaging (commenting/reacting) with other viewers during a live stream? ["Participation" = Watching, commenting, or reacting to a live stream as it's being broadcast, not during replays]
Are these live streams from major broadcasters expecting large audiences? Or individuals making use of live broadcasting from their phones? [Across the board]
"
Ian S. - "Clarifying questions:
What are we defining as "participation"? Does it include creating a live stream? Or is it just viewing a stream? Engaging (commenting/reacting) with other viewers during a live stream? ["Participation" = Watching, commenting, or reacting to a live stream as it's being broadcast, not during replays]
Are these live streams from major broadcasters expecting large audiences? Or individuals making use of live broadcasting from their phones? [Across the board]
"See full answer
Analytical
Execution
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"The question given is intentionally very open ended. As the key phrases used are "air travel" which can encompass all parts of the journey not just the airport or flight experience & "improve the perception" which doesn't necessarily require fixing the problem (although you'd hope that was part of the conclusion). In addition, the constraints of time (1-year) and resources ($10M) means you must be very prescriptive.
As such I think it'd be important to ask the following clarifying questions"
Kevin S. - "The question given is intentionally very open ended. As the key phrases used are "air travel" which can encompass all parts of the journey not just the airport or flight experience & "improve the perception" which doesn't necessarily require fixing the problem (although you'd hope that was part of the conclusion). In addition, the constraints of time (1-year) and resources ($10M) means you must be very prescriptive.
As such I think it'd be important to ask the following clarifying questions"See full answer
"(This is debugging, then trade off question)
WAU and email open rates can be influencing each other, especially an email opened and then clicked could lead to an active user, but it doesn't necessarily mean that they have correlations or be the only reason causing changes.
The approach
So we definitely need to look at each cause of Why MAU goes up, and why email notification open rates go down, then develop some hypothesis on for proper cause,
I'd love to gather some info to narr"
Scarlett S. - "(This is debugging, then trade off question)
WAU and email open rates can be influencing each other, especially an email opened and then clicked could lead to an active user, but it doesn't necessarily mean that they have correlations or be the only reason causing changes.
The approach
So we definitely need to look at each cause of Why MAU goes up, and why email notification open rates go down, then develop some hypothesis on for proper cause,
I'd love to gather some info to narr"See full answer
"Acquisition
New sign-ups for Google Drive Service
Google Drive app installs
Activation
Number of users with at least one file since sign-up
Paid Google Drive Users
Engagement
DAU, MAU
Sessions, Frequency
Time spend
Files accessed per session
Task completion - sharing file, setting up automatic back up etc.
Retention
% Repeat Users
% Users Churning out
Google App Uninstalls
Referral
Inviting"
Anil K. - "Acquisition
New sign-ups for Google Drive Service
Google Drive app installs
Activation
Number of users with at least one file since sign-up
Paid Google Drive Users
Engagement
DAU, MAU
Sessions, Frequency
Time spend
Files accessed per session
Task completion - sharing file, setting up automatic back up etc.
Retention
% Repeat Users
% Users Churning out
Google App Uninstalls
Referral
Inviting"See full answer
"Amazon is releasing a product recommendation carousel.
Q1. How would we approach this launch with executive leadership?
Q2. How would you obtain the data to find out if you should launch and what sample size should your testing batch be for an A/B test scenario?
Clarifying Questions
What is the current goal for the product recommendation - Increase sales
How does the current product recommendation view look like on the home page - A mosaic list view
Are there any existing custome"
Christopher K. - "Amazon is releasing a product recommendation carousel.
Q1. How would we approach this launch with executive leadership?
Q2. How would you obtain the data to find out if you should launch and what sample size should your testing batch be for an A/B test scenario?
Clarifying Questions
What is the current goal for the product recommendation - Increase sales
How does the current product recommendation view look like on the home page - A mosaic list view
Are there any existing custome"See full answer
"Product "XYZ" explain what it is and which audience it is serving.
Goals
Ease the anxiety
Offer the most comprehensive perspective of Cloud Engagement
Democratize Upsell Insights
Business Review Deck
Slide #1: NPS - Now, Trend & Insights + Call To Action: FYI & solicit feedback
Slide #2: User Engagement Update - DAU, WAU, MAU, Actions Completed + Call To Action: FYI & solicit feedback
Slide #3: Partnership Update - Share new cross org collabor"
Coach - "Product "XYZ" explain what it is and which audience it is serving.
Goals
Ease the anxiety
Offer the most comprehensive perspective of Cloud Engagement
Democratize Upsell Insights
Business Review Deck
Slide #1: NPS - Now, Trend & Insights + Call To Action: FYI & solicit feedback
Slide #2: User Engagement Update - DAU, WAU, MAU, Actions Completed + Call To Action: FYI & solicit feedback
Slide #3: Partnership Update - Share new cross org collabor"See full answer
"Clarify
Retention for which side of the platform - advertisers, groceries/shops, shoppers, users? - Assume
Is there any specific event or trend driving retention down or we’re looking in general to overall improve from current state? - Assume
Is this tied to any particular geography or region? - Assume
Is this tied to any specific persona within our 4 sided platform? - Assume
Are we changing the definition of retention (time, frequency, others)? - Assume no
Goal - Improve the use"
Parag - "Clarify
Retention for which side of the platform - advertisers, groceries/shops, shoppers, users? - Assume
Is there any specific event or trend driving retention down or we’re looking in general to overall improve from current state? - Assume
Is this tied to any particular geography or region? - Assume
Is this tied to any specific persona within our 4 sided platform? - Assume
Are we changing the definition of retention (time, frequency, others)? - Assume no
Goal - Improve the use"See full answer
"I would define success by first figuring out what our goal is by building the reels feature. Are we trying to increase DAUs? Increase enagement? Etc... For the sake of this, I think to define success it makes most sense to see if there is an increase in the amount of time users are spending on instagram. If time spent per user increases, it is likely that ad spend can increase and in turn increases instagram's reveue.
We need to be sure that there are guard rails in place and make sure that by"
Josh L. - "I would define success by first figuring out what our goal is by building the reels feature. Are we trying to increase DAUs? Increase enagement? Etc... For the sake of this, I think to define success it makes most sense to see if there is an increase in the amount of time users are spending on instagram. If time spent per user increases, it is likely that ad spend can increase and in turn increases instagram's reveue.
We need to be sure that there are guard rails in place and make sure that by"See full answer
"First, I would like to establish some assumptions about the problem to determine if this is possible. For this scenario, I will assume that “accepted” does not mean a student is enrolled at the university (most students apply to multiple universities and can only attend one university). For simplicity, I will also assume that each student is applies to a single department and that every student is associated with a single department.
Based on this information, I see a scenario that this would"
John F. - "First, I would like to establish some assumptions about the problem to determine if this is possible. For this scenario, I will assume that “accepted” does not mean a student is enrolled at the university (most students apply to multiple universities and can only attend one university). For simplicity, I will also assume that each student is applies to a single department and that every student is associated with a single department.
Based on this information, I see a scenario that this would"See full answer
"Are support tickets % an increase or an absolute increase? (Assuming absolute increase)
Is the dashboard showing an increase in tickets accurate?
Categories tickets
Geographic area?
Product area?
Operational area?
Seasonality?
Type of ticket -
Debug tickets or
Help me how to do x (Did we have an influx of new customers joining? )
What type of customers ( new or existing, age with the company, history)
3"
Sonam S. - "Are support tickets % an increase or an absolute increase? (Assuming absolute increase)
Is the dashboard showing an increase in tickets accurate?
Categories tickets
Geographic area?
Product area?
Operational area?
Seasonality?
Type of ticket -
Debug tickets or
Help me how to do x (Did we have an influx of new customers joining? )
What type of customers ( new or existing, age with the company, history)
3"See full answer
"Let's look at what the goal is- why we want to understand customer satifaction, and understand what actions our users take where we collect user feedback and then figure out the metrics that track these feedback touch points to understand cust satisfaction.
Goal: To understand more about customer satisfaction and loyalty with the product to understand any gaps and understand where we stand with the competition, beyond the engagement, retention and revenue metrics.
Actions:
We have different"
M N. - "Let's look at what the goal is- why we want to understand customer satifaction, and understand what actions our users take where we collect user feedback and then figure out the metrics that track these feedback touch points to understand cust satisfaction.
Goal: To understand more about customer satisfaction and loyalty with the product to understand any gaps and understand where we stand with the competition, beyond the engagement, retention and revenue metrics.
Actions:
We have different"See full answer
"Clarification:
What does "share" imply? is it the action of sharing the app or website ? My assumption here we are not talking about stock market share :P, other factors come into play there.
Diving-in:
I would like to classify the questions into 2 buckets
Internal
Do we have data on which platform the shares increases and split up by Mobile and if mobile via app or via browser, split by apple/android, split via desktop, tablet . Essentially source of the shares. What this will t"
Pm P. - "Clarification:
What does "share" imply? is it the action of sharing the app or website ? My assumption here we are not talking about stock market share :P, other factors come into play there.
Diving-in:
I would like to classify the questions into 2 buckets
Internal
Do we have data on which platform the shares increases and split up by Mobile and if mobile via app or via browser, split by apple/android, split via desktop, tablet . Essentially source of the shares. What this will t"See full answer
"Started at 10.55
Clarifying questions:
This is what I understand from a telemedicine platform -> A platform where users can get advice on medication over the telephone, is this correct?
Does the retail company also sell medicines?
Is the user aware that the telemedicine platform and the retail company are connected, and can either of the platforms use his data?
Is the user engaging with the platform directly, or is there an agent to who he is speaking to via call/text?
Does the"
Anubhav A. - "Started at 10.55
Clarifying questions:
This is what I understand from a telemedicine platform -> A platform where users can get advice on medication over the telephone, is this correct?
Does the retail company also sell medicines?
Is the user aware that the telemedicine platform and the retail company are connected, and can either of the platforms use his data?
Is the user engaging with the platform directly, or is there an agent to who he is speaking to via call/text?
Does the"See full answer
"Described a bug I found on an app designed for a specific make of tablet.
In this sequence I described:
The app the bug was found in
The priority and severity of the bug
That it was a regression to an existing working piece of functionality
The hardware and the firmware on the device the bug occurred on
The steps that led to me finding the bug and how it manifested itself
Talked about how we debugged from the point of view of:
Code
Component
Deployed application
Comparison to"
Hans - "Described a bug I found on an app designed for a specific make of tablet.
In this sequence I described:
The app the bug was found in
The priority and severity of the bug
That it was a regression to an existing working piece of functionality
The hardware and the firmware on the device the bug occurred on
The steps that led to me finding the bug and how it manifested itself
Talked about how we debugged from the point of view of:
Code
Component
Deployed application
Comparison to"See full answer