"I would start with few clarifying questions for the investigation and diagnosis of the problem.
Timing and volume:
For how long is the peak surge being noticed? Past few days / weeks / months?
Clarify about 'certain times'. Is it weekday Morning (Peak), Morning (off peak), Afternoon, Afternoon (peak), Evening (peak), Evening (off peak) or weekend?
Do we info on vehicle type that have the most volume? Cars, trucks, commercial vehicles, etc.,
Location and convenience of the gas st"
Krishnan S. - "I would start with few clarifying questions for the investigation and diagnosis of the problem.
Timing and volume:
For how long is the peak surge being noticed? Past few days / weeks / months?
Clarify about 'certain times'. Is it weekday Morning (Peak), Morning (off peak), Afternoon, Afternoon (peak), Evening (peak), Evening (off peak) or weekend?
Do we info on vehicle type that have the most volume? Cars, trucks, commercial vehicles, etc.,
Location and convenience of the gas st"See full answer
"Clarifying and definition of the metrics
By creations down by 5%, how do you calculate the drop? the how % user create stories has dropped, or the overal stories being created fewer, could be average stories created by a user drops. Basically, how do you calculate the creation and drop? They have similarities, but it reveals diffrent type user behahviors.
Assume they say fewer people create fewer stories , both,
Just to be confirm that, we saw a 5% change/dig in how many user"
Scarlett S. - "Clarifying and definition of the metrics
By creations down by 5%, how do you calculate the drop? the how % user create stories has dropped, or the overal stories being created fewer, could be average stories created by a user drops. Basically, how do you calculate the creation and drop? They have similarities, but it reveals diffrent type user behahviors.
Assume they say fewer people create fewer stories , both,
Just to be confirm that, we saw a 5% change/dig in how many user"See full answer
"I will start with clarifications:
Q: How do you define "healthy" marketplace?
A: When there is a balance in demand and supply
Q: If we have balance, is it fair to assume, lot of transactions will happen?
A: Sure
Q: Also, is it fair to assume well known tokens on the platform already have a healthy marketplace with enough buyers and sellers. The problem is mainly with new tokens that will be introduced?
A: Thats a fair assumption
Q: Its okay to limit scope for this exercise to the CB retail a"
Hems S. - "I will start with clarifications:
Q: How do you define "healthy" marketplace?
A: When there is a balance in demand and supply
Q: If we have balance, is it fair to assume, lot of transactions will happen?
A: Sure
Q: Also, is it fair to assume well known tokens on the platform already have a healthy marketplace with enough buyers and sellers. The problem is mainly with new tokens that will be introduced?
A: Thats a fair assumption
Q: Its okay to limit scope for this exercise to the CB retail a"See full answer
" can we use blomfilters to check existing usernames? and if both are creating at a time, like both are choosing some abcd , here system checks whether user with that name exists or not. so while checking , it will add an entry on redis (example) with this name as key and obtain lock using some distributed lock. , it will lock on that name. (like seat booking in bookmyshow) with some TTL value.
so this check will happen once user enters his interest username and also while submit .. 2 times che"
Gk K. - " can we use blomfilters to check existing usernames? and if both are creating at a time, like both are choosing some abcd , here system checks whether user with that name exists or not. so while checking , it will add an entry on redis (example) with this name as key and obtain lock using some distributed lock. , it will lock on that name. (like seat booking in bookmyshow) with some TTL value.
so this check will happen once user enters his interest username and also while submit .. 2 times che"See full answer
"Let's start by understanding Google's goals with Search. Google Search is by far the #1 search engine, capturing 70% of the search market.
There are probably two reasons why Google would bid to maintain its place as the default search engine on Firefox: the first, Firefox is a popular web browser, with many users, and Google wants to retain the large user base who search on Firefox. Second, Firefox users tend to be more privacy oriented than users of other browsers, therefore Google wants to c"
Rika S. - "Let's start by understanding Google's goals with Search. Google Search is by far the #1 search engine, capturing 70% of the search market.
There are probably two reasons why Google would bid to maintain its place as the default search engine on Firefox: the first, Firefox is a popular web browser, with many users, and Google wants to retain the large user base who search on Firefox. Second, Firefox users tend to be more privacy oriented than users of other browsers, therefore Google wants to c"See full answer
Analytical
Product Strategy
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"The question given is intentionally very open ended. As the key phrases used are "air travel" which can encompass all parts of the journey not just the airport or flight experience & "improve the perception" which doesn't necessarily require fixing the problem (although you'd hope that was part of the conclusion). In addition, the constraints of time (1-year) and resources ($10M) means you must be very prescriptive.
As such I think it'd be important to ask the following clarifying questions"
Kevin S. - "The question given is intentionally very open ended. As the key phrases used are "air travel" which can encompass all parts of the journey not just the airport or flight experience & "improve the perception" which doesn't necessarily require fixing the problem (although you'd hope that was part of the conclusion). In addition, the constraints of time (1-year) and resources ($10M) means you must be very prescriptive.
As such I think it'd be important to ask the following clarifying questions"See full answer
"(This is debugging, then trade off question)
WAU and email open rates can be influencing each other, especially an email opened and then clicked could lead to an active user, but it doesn't necessarily mean that they have correlations or be the only reason causing changes.
The approach
So we definitely need to look at each cause of Why MAU goes up, and why email notification open rates go down, then develop some hypothesis on for proper cause,
I'd love to gather some info to narr"
Scarlett S. - "(This is debugging, then trade off question)
WAU and email open rates can be influencing each other, especially an email opened and then clicked could lead to an active user, but it doesn't necessarily mean that they have correlations or be the only reason causing changes.
The approach
So we definitely need to look at each cause of Why MAU goes up, and why email notification open rates go down, then develop some hypothesis on for proper cause,
I'd love to gather some info to narr"See full answer
"Clarifying questions:
What are we defining as "participation"? Does it include creating a live stream? Or is it just viewing a stream? Engaging (commenting/reacting) with other viewers during a live stream? ["Participation" = Watching, commenting, or reacting to a live stream as it's being broadcast, not during replays]
Are these live streams from major broadcasters expecting large audiences? Or individuals making use of live broadcasting from their phones? [Across the board]
"
Ian S. - "Clarifying questions:
What are we defining as "participation"? Does it include creating a live stream? Or is it just viewing a stream? Engaging (commenting/reacting) with other viewers during a live stream? ["Participation" = Watching, commenting, or reacting to a live stream as it's being broadcast, not during replays]
Are these live streams from major broadcasters expecting large audiences? Or individuals making use of live broadcasting from their phones? [Across the board]
"See full answer
"Acquisition
New sign-ups for Google Drive Service
Google Drive app installs
Activation
Number of users with at least one file since sign-up
Paid Google Drive Users
Engagement
DAU, MAU
Sessions, Frequency
Time spend
Files accessed per session
Task completion - sharing file, setting up automatic back up etc.
Retention
% Repeat Users
% Users Churning out
Google App Uninstalls
Referral
Inviting"
Anil K. - "Acquisition
New sign-ups for Google Drive Service
Google Drive app installs
Activation
Number of users with at least one file since sign-up
Paid Google Drive Users
Engagement
DAU, MAU
Sessions, Frequency
Time spend
Files accessed per session
Task completion - sharing file, setting up automatic back up etc.
Retention
% Repeat Users
% Users Churning out
Google App Uninstalls
Referral
Inviting"See full answer
"Clarify
Retention for which side of the platform - advertisers, groceries/shops, shoppers, users? - Assume
Is there any specific event or trend driving retention down or we’re looking in general to overall improve from current state? - Assume
Is this tied to any particular geography or region? - Assume
Is this tied to any specific persona within our 4 sided platform? - Assume
Are we changing the definition of retention (time, frequency, others)? - Assume no
Goal - Improve the use"
Parag - "Clarify
Retention for which side of the platform - advertisers, groceries/shops, shoppers, users? - Assume
Is there any specific event or trend driving retention down or we’re looking in general to overall improve from current state? - Assume
Is this tied to any particular geography or region? - Assume
Is this tied to any specific persona within our 4 sided platform? - Assume
Are we changing the definition of retention (time, frequency, others)? - Assume no
Goal - Improve the use"See full answer
"Product "XYZ" explain what it is and which audience it is serving.
Goals
Ease the anxiety
Offer the most comprehensive perspective of Cloud Engagement
Democratize Upsell Insights
Business Review Deck
Slide #1: NPS - Now, Trend & Insights + Call To Action: FYI & solicit feedback
Slide #2: User Engagement Update - DAU, WAU, MAU, Actions Completed + Call To Action: FYI & solicit feedback
Slide #3: Partnership Update - Share new cross org collabor"
Coach - "Product "XYZ" explain what it is and which audience it is serving.
Goals
Ease the anxiety
Offer the most comprehensive perspective of Cloud Engagement
Democratize Upsell Insights
Business Review Deck
Slide #1: NPS - Now, Trend & Insights + Call To Action: FYI & solicit feedback
Slide #2: User Engagement Update - DAU, WAU, MAU, Actions Completed + Call To Action: FYI & solicit feedback
Slide #3: Partnership Update - Share new cross org collabor"See full answer
"Product -> Self service Portal
North Star Metric-> No. of proposal downloaded
Problem-> 15% Decrease in Proposal downloads
RCA->
System Health check-> Bugs, errors in pages during session, site crashed, server inavailability, new feature was introduced which made it difficult for user to navigate.
If there was problem of server in-availability, is load balancer working fine/server is not available?
If problem was with feature->
What feature was introduced? do an A/B test with older feature
Fu"
Smriti G. - "Product -> Self service Portal
North Star Metric-> No. of proposal downloaded
Problem-> 15% Decrease in Proposal downloads
RCA->
System Health check-> Bugs, errors in pages during session, site crashed, server inavailability, new feature was introduced which made it difficult for user to navigate.
If there was problem of server in-availability, is load balancer working fine/server is not available?
If problem was with feature->
What feature was introduced? do an A/B test with older feature
Fu"See full answer
"Comprehend the Situation:
I like DownDog, the fitness app.
It's my favorite, because it allows me to select on demand different exercises ranging from Yoga, HIIT, Cardio etc with the ability to modify time, voice, background music, intensity etc.
I will use the down dog app as an example to discuss user drop-off.
Customer: It is designed for casual users who wants to do exercise at gym or home
Customer's Needs: This app helps users quickly choose and select the on demand quick exercises ("
Anonymous Goat - "Comprehend the Situation:
I like DownDog, the fitness app.
It's my favorite, because it allows me to select on demand different exercises ranging from Yoga, HIIT, Cardio etc with the ability to modify time, voice, background music, intensity etc.
I will use the down dog app as an example to discuss user drop-off.
Customer: It is designed for casual users who wants to do exercise at gym or home
Customer's Needs: This app helps users quickly choose and select the on demand quick exercises ("See full answer
"Amazon is releasing a product recommendation carousel.
Q1. How would we approach this launch with executive leadership?
Q2. How would you obtain the data to find out if you should launch and what sample size should your testing batch be for an A/B test scenario?
Clarifying Questions
What is the current goal for the product recommendation - Increase sales
How does the current product recommendation view look like on the home page - A mosaic list view
Are there any existing custome"
Christopher K. - "Amazon is releasing a product recommendation carousel.
Q1. How would we approach this launch with executive leadership?
Q2. How would you obtain the data to find out if you should launch and what sample size should your testing batch be for an A/B test scenario?
Clarifying Questions
What is the current goal for the product recommendation - Increase sales
How does the current product recommendation view look like on the home page - A mosaic list view
Are there any existing custome"See full answer
"Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"
Kena K. - "Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"See full answer
"Let's look at what the goal is- why we want to understand customer satifaction, and understand what actions our users take where we collect user feedback and then figure out the metrics that track these feedback touch points to understand cust satisfaction.
Goal: To understand more about customer satisfaction and loyalty with the product to understand any gaps and understand where we stand with the competition, beyond the engagement, retention and revenue metrics.
Actions:
We have different"
M N. - "Let's look at what the goal is- why we want to understand customer satifaction, and understand what actions our users take where we collect user feedback and then figure out the metrics that track these feedback touch points to understand cust satisfaction.
Goal: To understand more about customer satisfaction and loyalty with the product to understand any gaps and understand where we stand with the competition, beyond the engagement, retention and revenue metrics.
Actions:
We have different"See full answer
"Are support tickets % an increase or an absolute increase? (Assuming absolute increase)
Is the dashboard showing an increase in tickets accurate?
Categories tickets
Geographic area?
Product area?
Operational area?
Seasonality?
Type of ticket -
Debug tickets or
Help me how to do x (Did we have an influx of new customers joining? )
What type of customers ( new or existing, age with the company, history)
3"
Sonam S. - "Are support tickets % an increase or an absolute increase? (Assuming absolute increase)
Is the dashboard showing an increase in tickets accurate?
Categories tickets
Geographic area?
Product area?
Operational area?
Seasonality?
Type of ticket -
Debug tickets or
Help me how to do x (Did we have an influx of new customers joining? )
What type of customers ( new or existing, age with the company, history)
3"See full answer