"This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"
Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"See full answer
"Are the revenues down for the entire market/industry? is it an external effect? Has the company made any major shifts in the last month? I'm wondering if this could be a lagging indicator of a change that happened a few weeks ago. Are the revenues down across all product lines, or is it being driven by a particular product? Was there any particular day or time in the last week, when revenues were lower than average? Did we face any outages? is there a competitor in the market? Did we stop advert"
Sulaiman A. - "Are the revenues down for the entire market/industry? is it an external effect? Has the company made any major shifts in the last month? I'm wondering if this could be a lagging indicator of a change that happened a few weeks ago. Are the revenues down across all product lines, or is it being driven by a particular product? Was there any particular day or time in the last week, when revenues were lower than average? Did we face any outages? is there a competitor in the market? Did we stop advert"See full answer
"Clarification Question what does it mean by the different markets? Emerging market, developing market, or developed market.
Technical Front
Low bandwidth or network can affect the performance
Latency can be high if the server is not placed near to the regions
Business Front
The average number of people who indulge in corporate or white collar jobs is very less.
Jobs in the local market is very less
People who don't have smartphone/desktop excess extensively may not be present on the"
Anonymous Muskox - "Clarification Question what does it mean by the different markets? Emerging market, developing market, or developed market.
Technical Front
Low bandwidth or network can affect the performance
Latency can be high if the server is not placed near to the regions
Business Front
The average number of people who indulge in corporate or white collar jobs is very less.
Jobs in the local market is very less
People who don't have smartphone/desktop excess extensively may not be present on the"See full answer
"Did the user come to samsung.com from a different marketing page diverted here or the user directly typed samsng.com and made this transaction
Did the user sign up with the platform and purchased or without signin up and directly placed the order with the required details
What Product the User purchased with its category
Did the user buy one product or multiple products
Did the user buy the actual product and its combination accessory or totally non r"
Kk - "Did the user come to samsung.com from a different marketing page diverted here or the user directly typed samsng.com and made this transaction
Did the user sign up with the platform and purchased or without signin up and directly placed the order with the required details
What Product the User purchased with its category
Did the user buy one product or multiple products
Did the user buy the actual product and its combination accessory or totally non r"See full answer
Analytical
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"This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"
Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"See full answer
"This is a Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
As"
Exponent - "This is a Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
As"See full answer
"This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"
Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"See full answer
"I started by saying I like to understand what problems are they trying to solve. Often customers are asking for the features without knowing the problem"
Soraya S. - "I started by saying I like to understand what problems are they trying to solve. Often customers are asking for the features without knowing the problem"See full answer
"You should be able to identify this as a Measure Success question. These kinds of questions are used to test your analytical skills, as well as your ability to track project progress post-launch.
Recall the strategy for tackling them methodically and thoroughly:
Ask clarifying questions
State the goal of the feature / product
Behavior Mapping / UX Flow Mapping
Provide criteria to prioritize metrics
Prioritize metrics
Summarize
Let's begin!
Ask cl"
Exponent - "You should be able to identify this as a Measure Success question. These kinds of questions are used to test your analytical skills, as well as your ability to track project progress post-launch.
Recall the strategy for tackling them methodically and thoroughly:
Ask clarifying questions
State the goal of the feature / product
Behavior Mapping / UX Flow Mapping
Provide criteria to prioritize metrics
Prioritize metrics
Summarize
Let's begin!
Ask cl"See full answer
"I would get an personal understanding of the pain-points my customers, & business teams are facing. In my experience, spending more time, going deeper in the problem discovery helped me get a rough idea of the how important this problem is. If this is not resolved - what could be the consequences for our users & the business.
Given this broad idea,
I just simply evaluate them on value vs effort scale. The higher the score, higher the priority. Effort could be in T-shirt size or sto"
Abhishek s. D. - "I would get an personal understanding of the pain-points my customers, & business teams are facing. In my experience, spending more time, going deeper in the problem discovery helped me get a rough idea of the how important this problem is. If this is not resolved - what could be the consequences for our users & the business.
Given this broad idea,
I just simply evaluate them on value vs effort scale. The higher the score, higher the priority. Effort could be in T-shirt size or sto"See full answer