"Interviewer : How would you reduce ride cancellation on Uber ?
Shailesh : Okay before I jump onto the solution, I would like to clarify some points for better understanding. So ride can be cancelled from the both the parties rider and the driver ? So which side are we talking about ?
Interviewer : we are seeing more cancellation from diver side.
Shailesh : From how long we are seeing this trend ?
Interviewer : you can say from an year.
Shailesh : Okay, also are we seeing these cancellations from"
Anonymous Muskox - "Interviewer : How would you reduce ride cancellation on Uber ?
Shailesh : Okay before I jump onto the solution, I would like to clarify some points for better understanding. So ride can be cancelled from the both the parties rider and the driver ? So which side are we talking about ?
Interviewer : we are seeing more cancellation from diver side.
Shailesh : From how long we are seeing this trend ?
Interviewer : you can say from an year.
Shailesh : Okay, also are we seeing these cancellations from"See full answer
"I would answer this question using MECE framework:
Profit = Revenue - Costs.
Revenue = # customers * price
In case of the trading platform, this could be translated into avg. trading activity per user * avg. commission rate . Ask if there has been any recent change to Active users or their trading activities. Similarly, ask if the commission rate has been changed recently.
Based on this information, you can then identify the problem and get to the root cause of this.
Similarly with Costs.
"
Alibi M. - "I would answer this question using MECE framework:
Profit = Revenue - Costs.
Revenue = # customers * price
In case of the trading platform, this could be translated into avg. trading activity per user * avg. commission rate . Ask if there has been any recent change to Active users or their trading activities. Similarly, ask if the commission rate has been changed recently.
Based on this information, you can then identify the problem and get to the root cause of this.
Similarly with Costs.
"See full answer
"I'd approach this first with a clarifying questions geared towards fraud prevention as these are going to be important to actually finding a root solution. I'd want to take cues from the interviewer in order to then identify potential hypotheses.
Clarifying questions:
How is fraud calculated? It's important to clarify the metric used to know that fraud is increasing. For example, is this a percent of all customers or transactions?
Is the fraud that the merchant reported confirmed fraud"
Michelle D. - "I'd approach this first with a clarifying questions geared towards fraud prevention as these are going to be important to actually finding a root solution. I'd want to take cues from the interviewer in order to then identify potential hypotheses.
Clarifying questions:
How is fraud calculated? It's important to clarify the metric used to know that fraud is increasing. For example, is this a percent of all customers or transactions?
Is the fraud that the merchant reported confirmed fraud"See full answer
"FB Vision
Why is this problem important - bad ads can drive customer churn and pose reputational risks in terms of law suits.
What is a bad ad defined as - we will exclude ad relevance. any ad that is inappropriate, harmful, and misleading.
What is the user journey >>
Businesses creates ads, ads are verified by FB team who will remove any bad ads, ads get published after verification, user sees the ads, reports if they dont like it, and the team verifies it again and if bad, removes it.
N"
Neha A. - "FB Vision
Why is this problem important - bad ads can drive customer churn and pose reputational risks in terms of law suits.
What is a bad ad defined as - we will exclude ad relevance. any ad that is inappropriate, harmful, and misleading.
What is the user journey >>
Businesses creates ads, ads are verified by FB team who will remove any bad ads, ads get published after verification, user sees the ads, reports if they dont like it, and the team verifies it again and if bad, removes it.
N"See full answer
"Collaborate with the team to determine which team's product will move the needle the most in achieving the strategic goals and prioritize that work."
Meagan R. - "Collaborate with the team to determine which team's product will move the needle the most in achieving the strategic goals and prioritize that work."See full answer
Product Manager
Analytical
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🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"To clarify the question, we need to know
What portion of “food” are we discussing? All groceries, cold ready-to-heat meals, meal kits, hot meals, or something else? Finding “something else” presents the opportunity to invent a new sector of the business that leverages Amazon’s unique strengths. That’s more likely to be a winner idea, from Amazon’s perspective and the interviewer’s opinion of you, than copying some other company’s existing approach. But it’s also possible the interviewer has a"
Jonathan S. - "To clarify the question, we need to know
What portion of “food” are we discussing? All groceries, cold ready-to-heat meals, meal kits, hot meals, or something else? Finding “something else” presents the opportunity to invent a new sector of the business that leverages Amazon’s unique strengths. That’s more likely to be a winner idea, from Amazon’s perspective and the interviewer’s opinion of you, than copying some other company’s existing approach. But it’s also possible the interviewer has a"See full answer
"You're a PM for Uber Eats. Cart conversion has dropped by 10% in the last 3 months. How would you find the root cause?
Clarify-
1) What is conversion? Is it where they complete the order after adding it to cart?- Yes
2) Has this drop been sudden or over an extended period of time?- Its been over the past month
3) Is this localized to somewhere? Seems to be only in the US
Uber Eats is a business that delivers food and various goods to customers that buy them. Its a 3 sided marketplace wher"
Pratik H. - "You're a PM for Uber Eats. Cart conversion has dropped by 10% in the last 3 months. How would you find the root cause?
Clarify-
1) What is conversion? Is it where they complete the order after adding it to cart?- Yes
2) Has this drop been sudden or over an extended period of time?- Its been over the past month
3) Is this localized to somewhere? Seems to be only in the US
Uber Eats is a business that delivers food and various goods to customers that buy them. Its a 3 sided marketplace wher"See full answer
"Start with OpenTable's goal: making reservations easier for customers. If user's are having bad experiences then that impacts the key metrics ( # of bookings), create a negative brand perception with the potential to lose customers.
Focus on ecosystem: customers making reservations & merchants/businesses each have different pain points. For the sake of time, focus on customer's experience.
Post Booking User Flow
User receives a post booking confirmation (date/time"
Danyal R. - "Start with OpenTable's goal: making reservations easier for customers. If user's are having bad experiences then that impacts the key metrics ( # of bookings), create a negative brand perception with the potential to lose customers.
Focus on ecosystem: customers making reservations & merchants/businesses each have different pain points. For the sake of time, focus on customer's experience.
Post Booking User Flow
User receives a post booking confirmation (date/time"See full answer
"Clarifying questions : When we speak about video buffering, are we looking at long video (more than an hour), medium video, short videos and shorts? I will assume its all video types.
Is this was a steady increase or sudden one and over what time period? I will assume sudden one over last week?
Has we experienced any such issues in the past or trends? I will assume no.
Are we experiencing this globaly or for some region? I assume globaly
The KPI we are measuring is Average Video Buffering T"
Aeshvarya J. - "Clarifying questions : When we speak about video buffering, are we looking at long video (more than an hour), medium video, short videos and shorts? I will assume its all video types.
Is this was a steady increase or sudden one and over what time period? I will assume sudden one over last week?
Has we experienced any such issues in the past or trends? I will assume no.
Are we experiencing this globaly or for some region? I assume globaly
The KPI we are measuring is Average Video Buffering T"See full answer
"Clarify
Functionality: Watch is a tab in FB app where people can upload and view Videos.
What's the redesign? We collapsed the reaction and comment bar so people can see more videos and spend more time watching videos.
What's the objective of the redesign? To help people discover and watch more videos they'll enjoy._
Structure
To decide whether or not to ship this redesign, i'd like to go over.
How does the Watch Tab fit into FB's mission and what's its goal?
What's the long-"
Sandy L. - "Clarify
Functionality: Watch is a tab in FB app where people can upload and view Videos.
What's the redesign? We collapsed the reaction and comment bar so people can see more videos and spend more time watching videos.
What's the objective of the redesign? To help people discover and watch more videos they'll enjoy._
Structure
To decide whether or not to ship this redesign, i'd like to go over.
How does the Watch Tab fit into FB's mission and what's its goal?
What's the long-"See full answer
"To define the success metrics for Facebook Ads, I’ll outline:
Who the users are
What their goals and needs are
How success is measured across their journey
Who are the users:
Advertisers: Individuals or businesses running ad campaigns to achieve business objectives.
Potential Buyers: Users exposed to ads who may engage, click, or make purchases.
User journey and Success metrics:
Advertisers:
Acquisition:Onboarding Completion Rate: % of advertisers completing"
Idit G. - "To define the success metrics for Facebook Ads, I’ll outline:
Who the users are
What their goals and needs are
How success is measured across their journey
Who are the users:
Advertisers: Individuals or businesses running ad campaigns to achieve business objectives.
Potential Buyers: Users exposed to ads who may engage, click, or make purchases.
User journey and Success metrics:
Advertisers:
Acquisition:Onboarding Completion Rate: % of advertisers completing"See full answer
"Clarification
Are we focusing on the Amazon shopping cart specifically, or are there any other features involved?
Are there any specific user groups (e.g., Prime users, international users) we need to consider?
Is there a particular focus on conversion or user engagement?
1. Business Context
Feature Goal: The cart serves as the gateway between user interest and the actual purchase, helping to reduce friction in the buying process.
Business Model:Amazon take"
Ram - "Clarification
Are we focusing on the Amazon shopping cart specifically, or are there any other features involved?
Are there any specific user groups (e.g., Prime users, international users) we need to consider?
Is there a particular focus on conversion or user engagement?
1. Business Context
Feature Goal: The cart serves as the gateway between user interest and the actual purchase, helping to reduce friction in the buying process.
Business Model:Amazon take"See full answer
"I use ChatGPT a lot to either refine my own answers or stories and make them better, or to answer questions which I would then refine to be more personal to me.
Here's what ChatGPT says about this question:
This question is testing your analytical thinking, data-driven decision-making, and product sense—especially in the context of Meta’s focus on engagement and content ranking. The best approach is to **define key engagement metrics, outline an experiment design, and consider trade-of"
Robert H. - "I use ChatGPT a lot to either refine my own answers or stories and make them better, or to answer questions which I would then refine to be more personal to me.
Here's what ChatGPT says about this question:
This question is testing your analytical thinking, data-driven decision-making, and product sense—especially in the context of Meta’s focus on engagement and content ranking. The best approach is to **define key engagement metrics, outline an experiment design, and consider trade-of"See full answer
"I began by defining Booking.com as a marketplace or a platform, matching between supply and demand, with a transaction in the middle (payment/booking process). This structure allows me to categorize potential cancellations into three main channels: demand, supply, and transaction.
Cancellation Scenarios:
a. Demand (Guests/Travelers):
Change of Plans: Guests might change their travel plans.
Found a Better Deal: They might find a better deal elsewhere.
Errors in Booking: Accidental booking o"
Yazeed - "I began by defining Booking.com as a marketplace or a platform, matching between supply and demand, with a transaction in the middle (payment/booking process). This structure allows me to categorize potential cancellations into three main channels: demand, supply, and transaction.
Cancellation Scenarios:
a. Demand (Guests/Travelers):
Change of Plans: Guests might change their travel plans.
Found a Better Deal: They might find a better deal elsewhere.
Errors in Booking: Accidental booking o"See full answer
"To answer this question, I’d like to first start with clarifying my understanding of FB stories and key elements that are essential towards setting the success goal.
FB Stories : Very similar to IG stories and infact based on the success seen from IG Stories, FB stories allows users to create ephemeral/disappearing content lasting 24 hours . The content could be a video, collection of pictures or even text with added animations and other enrichment - emulating a storytelling style. Stor"
S S. - "To answer this question, I’d like to first start with clarifying my understanding of FB stories and key elements that are essential towards setting the success goal.
FB Stories : Very similar to IG stories and infact based on the success seen from IG Stories, FB stories allows users to create ephemeral/disappearing content lasting 24 hours . The content could be a video, collection of pictures or even text with added animations and other enrichment - emulating a storytelling style. Stor"See full answer
"Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"
Nikita G. - "Thanks for the question. The way I would like to proceed with this question is firstly, to get more context about the problem by asking some clarifying questions and narrowing the scope. Then, I would like to break the problem into smaller components to understand where exactly our problem lies. Then make a user journey for that particular area and identify the technical and non-technical factors which might affect this change specific to our company/product. Post that, I'll analyse the external"See full answer
"To answer this question, I will first summarize the product and its use case. Thereafter, I will lay down the goals of the Company (LinkedIN) and the users with this product followed by going over user flows and determining what metrics we should use to measure success. We will go over a handful of metrics as a part of brainstorming but will only choose 2 or 3 to track overall success.
Product Overview
LinkedIn Events is a product will allows users to create online or offline events on Lin"
stash - "To answer this question, I will first summarize the product and its use case. Thereafter, I will lay down the goals of the Company (LinkedIN) and the users with this product followed by going over user flows and determining what metrics we should use to measure success. We will go over a handful of metrics as a part of brainstorming but will only choose 2 or 3 to track overall success.
Product Overview
LinkedIn Events is a product will allows users to create online or offline events on Lin"See full answer