"Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board.
The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"
Anonymous Aardvark - "Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board.
The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"See full answer
"My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"
Jane D. - "My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer
"Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"
Sreenisha S. - "Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"See full answer
"I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user.
To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"
Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user.
To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"See full answer
"We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team.
Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow.
"
Aabid S. - "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team.
Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow.
"See full answer
Technical Program Manager
Behavioral
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"A clarifying question: Is this question asking about when I met a tight deadline in a project or how did I manage a project that had a tight deadline?
The answer uploaded to this question is good, I would also add 'creating a critical path from overall project schedule and then making sure that none of the deliverables in the critical path are sacrificed in order to meet the tight deadline' as an action taken."
Ushita S. - "A clarifying question: Is this question asking about when I met a tight deadline in a project or how did I manage a project that had a tight deadline?
The answer uploaded to this question is good, I would also add 'creating a critical path from overall project schedule and then making sure that none of the deliverables in the critical path are sacrificed in order to meet the tight deadline' as an action taken."See full answer
"I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country.
Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"
Aabid S. - "I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country.
Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"See full answer
"Just a bit of context on what could be a risk in Product or Software Development. We talk about the Scope, Quality, and Time Triangle. IMHO the only variables that can matter and can pose risk are these.
Try to form an answer where you used the Effort, Value, Risk framework to quantify the risk.
The answer can be similar to short term sacrifices for long term gains, as you do take in mind the risk the short term sacrifices pose.
Situation - I was leading the team to complete an overhaul of the"
Umang S. - "Just a bit of context on what could be a risk in Product or Software Development. We talk about the Scope, Quality, and Time Triangle. IMHO the only variables that can matter and can pose risk are these.
Try to form an answer where you used the Effort, Value, Risk framework to quantify the risk.
The answer can be similar to short term sacrifices for long term gains, as you do take in mind the risk the short term sacrifices pose.
Situation - I was leading the team to complete an overhaul of the"See full answer
"As you know, this is the most important question for any interview. Here is a structure I like to follow,
Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... '
Mention how you got into PM/TPM/SDE field (explaining your journey)
Mention 1 or 2 accomplishments
Mention what you do outside work (blogging, volunteer etc)
Share why are you looking for a new role
Ask the interviewer if they have any questions or will like to dive deep into any of your experience"
Bipin R. - "As you know, this is the most important question for any interview. Here is a structure I like to follow,
Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... '
Mention how you got into PM/TPM/SDE field (explaining your journey)
Mention 1 or 2 accomplishments
Mention what you do outside work (blogging, volunteer etc)
Share why are you looking for a new role
Ask the interviewer if they have any questions or will like to dive deep into any of your experience"See full answer
"Few clarifying questions here
Is the competitor a service and does it have other offerings as well? Is it charging $5 for a service or only email?
Is it for a specific platform here? Or does it include all platforms?
Does the competitor have a huge market share/or is it a small company?
Let's assume it's only for email's
The structure I would want to layout for knowing what to do next for Gmail would be the following - Mission, Goals, Google's revenue model, Customer Profiles using Gm"
Pratik M. - "Few clarifying questions here
Is the competitor a service and does it have other offerings as well? Is it charging $5 for a service or only email?
Is it for a specific platform here? Or does it include all platforms?
Does the competitor have a huge market share/or is it a small company?
Let's assume it's only for email's
The structure I would want to layout for knowing what to do next for Gmail would be the following - Mission, Goals, Google's revenue model, Customer Profiles using Gm"See full answer
"I was working for an Insurance company and I was the lead PM responsible for delivering HIPAA 5010 835 (statement of bill claims received vs paid) transactions to healthcare providers/hospitals For this initiative as a PM, I was responsible to create and prioritize features around file creation.
I collaborated with cross-functional teams, engineers, DevOps. First I conducted sessions with claims adjudication, SFTP file transfer, security, and privacy, clearinghouse, third-party vendors and ensu"
S P. - "I was working for an Insurance company and I was the lead PM responsible for delivering HIPAA 5010 835 (statement of bill claims received vs paid) transactions to healthcare providers/hospitals For this initiative as a PM, I was responsible to create and prioritize features around file creation.
I collaborated with cross-functional teams, engineers, DevOps. First I conducted sessions with claims adjudication, SFTP file transfer, security, and privacy, clearinghouse, third-party vendors and ensu"See full answer
"Scenario - I had joined a product in my current company as a PM midway through its development. It is a very sensitive product with a major public services company.
As the product was close to its go-live date, it had to go through many checks and many signoffs. A couple of them were through data policy department and the platform department, of which we were using all of the components for our product.
We needed policy sign off to authorise the use of data to understand user interactions and"
Umang S. - "Scenario - I had joined a product in my current company as a PM midway through its development. It is a very sensitive product with a major public services company.
As the product was close to its go-live date, it had to go through many checks and many signoffs. A couple of them were through data policy department and the platform department, of which we were using all of the components for our product.
We needed policy sign off to authorise the use of data to understand user interactions and"See full answer
"I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"
Ayinde B. - "I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"See full answer
"Please Review. Thanks In advance!
Situation: ABC Product Planners asked me to help them to migrate their one Excel-based Macro into the web application. After having a few rounds of interviews with Product Planners, I realized that the macro was not able to solve their current problem due to its limitation and business teams were convinced that it couldn't be resolved completely. The key challenges they had with their current macro-based solutions were:
It was able to compute all bui"
Books' B. - "Please Review. Thanks In advance!
Situation: ABC Product Planners asked me to help them to migrate their one Excel-based Macro into the web application. After having a few rounds of interviews with Product Planners, I realized that the macro was not able to solve their current problem due to its limitation and business teams were convinced that it couldn't be resolved completely. The key challenges they had with their current macro-based solutions were:
It was able to compute all bui"See full answer
"I am the Lead PM for a product that analyzes calls made by prison inmates and looks for predictors of criminal intent. its primarily used by police investigators and the FBI. One of the main features we have in the app is Link Analysis which basically lists out all the calls an inmate has made for a specific time period.
This feature was built before my time. When I joined, the first thing I did was to implement analytics in the app. Looking at our numbers, I noticed that usage was less than 1%"
Aabid S. - "I am the Lead PM for a product that analyzes calls made by prison inmates and looks for predictors of criminal intent. its primarily used by police investigators and the FBI. One of the main features we have in the app is Link Analysis which basically lists out all the calls an inmate has made for a specific time period.
This feature was built before my time. When I joined, the first thing I did was to implement analytics in the app. Looking at our numbers, I noticed that usage was less than 1%"See full answer
"Clarifying Questions:
Assuming this will be part of FB product.
Assuming this is for the US and no major constraints in terms of finances or resources.
Goal: To improve user engagement
Travel Personas:
Solo personal Traveler
Group personal Travelers
Business travelers
Tour operators
Transportation Companies (airlines, roadways, trains etc).
Choosing to focus on group travelers because most personal travelers usually travel in groups and the volume of this user base"
P K. - "Clarifying Questions:
Assuming this will be part of FB product.
Assuming this is for the US and no major constraints in terms of finances or resources.
Goal: To improve user engagement
Travel Personas:
Solo personal Traveler
Group personal Travelers
Business travelers
Tour operators
Transportation Companies (airlines, roadways, trains etc).
Choosing to focus on group travelers because most personal travelers usually travel in groups and the volume of this user base"See full answer
"I will use below 4 pillars to rate and prioritize those 5 projects:
Analyze the impact of those 5 projects, to our team and to the whole company maybe
Find out if those 5 projects have any dependency between each other
Clarify the timeline of each project
Identity the status of resources to work on those 5 projects and also the status of their dependencies"
Dean Z. - "I will use below 4 pillars to rate and prioritize those 5 projects:
Analyze the impact of those 5 projects, to our team and to the whole company maybe
Find out if those 5 projects have any dependency between each other
Clarify the timeline of each project
Identity the status of resources to work on those 5 projects and also the status of their dependencies"See full answer
"I learned that people and teams build great products, not processes and job descriptions. The quality of the teamwork will directly reflect in the quality of the product.
My biggest failure as a product manager was failing to build a foundation of teamwork before starting a project with a new cross-functional team. As the PM of a new product, I like to get my engineers involved early and often in the design process, but tight schedules with an even tighter resources made the tension and st"
Issac K. - "I learned that people and teams build great products, not processes and job descriptions. The quality of the teamwork will directly reflect in the quality of the product.
My biggest failure as a product manager was failing to build a foundation of teamwork before starting a project with a new cross-functional team. As the PM of a new product, I like to get my engineers involved early and often in the design process, but tight schedules with an even tighter resources made the tension and st"See full answer