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Amazon Behavioral Interview Questions

Review this list of 76 Amazon Behavioral Software Engineer interview questions and answers verified by hiring managers and candidates.
  • Amazon logoAsked at Amazon 
    109 answers
    Video answer for 'Tell me about a time when you made short-term sacrifices for long-term gains.'
    +101

    "Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board. The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"

    Anonymous Aardvark - "Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board. The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"See full answer

    Software Engineer
    Behavioral
    +5 more
  • Amazon logoAsked at Amazon 
    105 answers
    Video answer for 'Tell me about a time you made a mistake.'
    +94

    "Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"

    Sreenisha S. - "Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"See full answer

    Software Engineer
    Behavioral
    +9 more
  • Amazon logoAsked at Amazon 
    70 answers
    +62

    "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user. To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"

    Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user. To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"See full answer

    Software Engineer
    Behavioral
    +7 more
  • Amazon logoAsked at Amazon 
    34 answers
    +28

    "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team. Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow. "

    Aabid S. - "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team. Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow. "See full answer

    Software Engineer
    Behavioral
    +7 more
  • Amazon logoAsked at Amazon 
    47 answers
    Video answer for 'Tell me about a time when you worked on a project with a tight deadline.'
    +43

    "A clarifying question: Is this question asking about when I met a tight deadline in a project or how did I manage a project that had a tight deadline? The answer uploaded to this question is good, I would also add 'creating a critical path from overall project schedule and then making sure that none of the deliverables in the critical path are sacrificed in order to meet the tight deadline' as an action taken."

    Ushita S. - "A clarifying question: Is this question asking about when I met a tight deadline in a project or how did I manage a project that had a tight deadline? The answer uploaded to this question is good, I would also add 'creating a critical path from overall project schedule and then making sure that none of the deliverables in the critical path are sacrificed in order to meet the tight deadline' as an action taken."See full answer

    Software Engineer
    Behavioral
    +5 more
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  • Amazon logoAsked at Amazon 
    12 answers
    Video answer for 'Tell me about a time you took a calculated risk when speed was critical.'
    +9

    "Just a bit of context on what could be a risk in Product or Software Development. We talk about the Scope, Quality, and Time Triangle. IMHO the only variables that can matter and can pose risk are these. Try to form an answer where you used the Effort, Value, Risk framework to quantify the risk. The answer can be similar to short term sacrifices for long term gains, as you do take in mind the risk the short term sacrifices pose. Situation - I was leading the team to complete an overhaul of the"

    Umang S. - "Just a bit of context on what could be a risk in Product or Software Development. We talk about the Scope, Quality, and Time Triangle. IMHO the only variables that can matter and can pose risk are these. Try to form an answer where you used the Effort, Value, Risk framework to quantify the risk. The answer can be similar to short term sacrifices for long term gains, as you do take in mind the risk the short term sacrifices pose. Situation - I was leading the team to complete an overhaul of the"See full answer

    Software Engineer
    Behavioral
    +1 more
  • Amazon logoAsked at Amazon 
    125 answers
    Video answer for 'Tell me about yourself.'
    +117

    "As you know, this is the most important question for any interview. Here is a structure I like to follow, Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... ' Mention how you got into PM/TPM/SDE field (explaining your journey) Mention 1 or 2 accomplishments Mention what you do outside work (blogging, volunteer etc) Share why are you looking for a new role Ask the interviewer if they have any questions or will like to dive deep into any of your experience"

    Bipin R. - "As you know, this is the most important question for any interview. Here is a structure I like to follow, Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... ' Mention how you got into PM/TPM/SDE field (explaining your journey) Mention 1 or 2 accomplishments Mention what you do outside work (blogging, volunteer etc) Share why are you looking for a new role Ask the interviewer if they have any questions or will like to dive deep into any of your experience"See full answer

    Software Engineer
    Behavioral
    +14 more
  • Amazon logoAsked at Amazon 
    28 answers
    Video answer for 'Tell me about a time when you solved a complex problem and how you went about it.'
    +12

    "I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country. Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"

    Aabid S. - "I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country. Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"See full answer

    Software Engineer
    Behavioral
    +6 more
  • Amazon logoAsked at Amazon 
    8 answers
    +5

    "One of the most challenging situations was joining a new startup to realize that they did not figure out their core product and that customers were dissatisfied and leaving in droves. I worked together with the leaders to understand the core issue and the reasons that the customers were leaving. Then together with the team, we set out to map out those core issues and the gaps that we had in our product. We then worked towards designing a new solution to address those gaps and build an MVP. W"

    WaterBuffalo - "One of the most challenging situations was joining a new startup to realize that they did not figure out their core product and that customers were dissatisfied and leaving in droves. I worked together with the leaders to understand the core issue and the reasons that the customers were leaving. Then together with the team, we set out to map out those core issues and the gaps that we had in our product. We then worked towards designing a new solution to address those gaps and build an MVP. W"See full answer

    Software Engineer
    Behavioral
    +5 more
  • Amazon logoAsked at Amazon 
    60 answers
    Video answer for 'What is the project you are most proud of?'
    +53

    "I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"

    Ayinde B. - "I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"See full answer

    Software Engineer
    Behavioral
    +13 more
  • Amazon logoAsked at Amazon 
    70 answers
    +60

    "I follow a variation of the RICE framework when prioritizing how I ship product features. I start by looking at: Reach: Because the customer segmentation across our product portfolio is so similar, I tend to hold a lot of weight on product features that will maximize our customer reach with a minimal LOE. Impact: After establishing which customer segments will benefit from the product feature, I determine the urgency and estimated impact on each customer segment based on customer i"

    Ashley C. - "I follow a variation of the RICE framework when prioritizing how I ship product features. I start by looking at: Reach: Because the customer segmentation across our product portfolio is so similar, I tend to hold a lot of weight on product features that will maximize our customer reach with a minimal LOE. Impact: After establishing which customer segments will benefit from the product feature, I determine the urgency and estimated impact on each customer segment based on customer i"See full answer

    Software Engineer
    Behavioral
    +9 more
  • Amazon logoAsked at Amazon 
    22 answers
    +18

    "I will use below 4 pillars to rate and prioritize those 5 projects: Analyze the impact of those 5 projects, to our team and to the whole company maybe Find out if those 5 projects have any dependency between each other Clarify the timeline of each project Identity the status of resources to work on those 5 projects and also the status of their dependencies"

    Dean Z. - "I will use below 4 pillars to rate and prioritize those 5 projects: Analyze the impact of those 5 projects, to our team and to the whole company maybe Find out if those 5 projects have any dependency between each other Clarify the timeline of each project Identity the status of resources to work on those 5 projects and also the status of their dependencies"See full answer

    Software Engineer
    Behavioral
  • Amazon logoAsked at Amazon 
    13 answers
    Video answer for 'Tell me about a time when you proposed an idea that was not agreed on.'
    +10

    "Disagreement --> persistent ---> more data insights ---> positive relationship ---> mentor/trust"

    Sam - "Disagreement --> persistent ---> more data insights ---> positive relationship ---> mentor/trust"See full answer

    Software Engineer
    Behavioral
    +2 more
  • Amazon logoAsked at Amazon 
    3 answers

    "Request inputs/feedback on my response below with regards to this question and ways to improve and if it looks apt for this question. As a TPM at xxx, I was responsible for delivering a feature that would provide prescription (medications) alternatives to users in the Prescription Shopping Consumer Experience App. The project had a tight deadline as it was something that our account management team promised to a client who wanted it for their employees. My goal was to ensure smooth development"

    Pavani B. - "Request inputs/feedback on my response below with regards to this question and ways to improve and if it looks apt for this question. As a TPM at xxx, I was responsible for delivering a feature that would provide prescription (medications) alternatives to users in the Prescription Shopping Consumer Experience App. The project had a tight deadline as it was something that our account management team promised to a client who wanted it for their employees. My goal was to ensure smooth development"See full answer

    Software Engineer
    Behavioral
    +1 more
  • Amazon logoAsked at Amazon 
    11 answers
    +8

    "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily. I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"

    Rajesh V. - "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily. I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"See full answer

    Software Engineer
    Behavioral
    +9 more
  • +2

    "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f Understand the conflicting priorities and align it with the goal/ objectives and the company mission. Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority Always keep communication on and be transparent with 'equality' an"

    Pramod V. - "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f Understand the conflicting priorities and align it with the goal/ objectives and the company mission. Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority Always keep communication on and be transparent with 'equality' an"See full answer

    Software Engineer
    Behavioral
    +6 more
  • Amazon logoAsked at Amazon 
    4 answers
    +1

    "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"

    Ben G. - "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"See full answer

    Software Engineer
    Behavioral
    +5 more
  • Amazon logoAsked at Amazon 
    8 answers
    +5

    "t"

    Srikhar S. - "t"See full answer

    Software Engineer
    Behavioral
    +4 more
  • Amazon logoAsked at Amazon 
    1 answer

    "S – Situation: In a university project, my team was building a collaborative code editor. As part of the functionality, we needed a login system so users could securely access their sessions and collaborate in real time. T – Task: I was responsible for implementing the authentication system. Initially, I planned to build the entire login system from scratch, including user management, password storage, and session handling. But as the deadline approached, I realized that implementing thi"

    Hamzeh H. - "S – Situation: In a university project, my team was building a collaborative code editor. As part of the functionality, we needed a login system so users could securely access their sessions and collaborate in real time. T – Task: I was responsible for implementing the authentication system. Initially, I planned to build the entire login system from scratch, including user management, password storage, and session handling. But as the deadline approached, I realized that implementing thi"See full answer

    Software Engineer
    Behavioral
  • Amazon logoAsked at Amazon 
    8 answers
    +5

    "In order to earn team members trust you need to show - 1- You need to show them you trust them. Treat others the way you wanted to be treated. 2- Do what you say. Keep commitments. 3- Listen 4- Admit when you make mistakes 5- Consistently make good decisions "

    Ritu G. - "In order to earn team members trust you need to show - 1- You need to show them you trust them. Treat others the way you wanted to be treated. 2- Do what you say. Keep commitments. 3- Listen 4- Admit when you make mistakes 5- Consistently make good decisions "See full answer

    Software Engineer
    Behavioral
    +1 more
Showing 1-20 of 76