"Let's split the experience in four parts:
Time between order is placed and order is waiting to be prepped by the shopper.
Time between order is prepped by the shopper and ready to be picked by the driver.
Time when it's out for delivery.
Post delivery experience.
Now lets think through what can do wrong? How do we define wrong?
A wrong would be anything where a customer has a negative experience. Let's dive into the when things could potentially go wrong.
**order is placed and"
Pree M. - "Let's split the experience in four parts:
Time between order is placed and order is waiting to be prepped by the shopper.
Time between order is prepped by the shopper and ready to be picked by the driver.
Time when it's out for delivery.
Post delivery experience.
Now lets think through what can do wrong? How do we define wrong?
A wrong would be anything where a customer has a negative experience. Let's dive into the when things could potentially go wrong.
**order is placed and"See full answer
"Assumptions:
User type: school children living in the USA.
Form factor: mobile app on iOS and Android
Problem statement
School children all across the country visit museums 2-4 times in a year. The museums have info on the contents and layout but that is static.
Key value proposition of product is to guide users through the museum
Internal company assessment
Let's assume the interview is at Google. Google's mission is to organise the world's information so this problem aligns with"
Rahul J. - "Assumptions:
User type: school children living in the USA.
Form factor: mobile app on iOS and Android
Problem statement
School children all across the country visit museums 2-4 times in a year. The museums have info on the contents and layout but that is static.
Key value proposition of product is to guide users through the museum
Internal company assessment
Let's assume the interview is at Google. Google's mission is to organise the world's information so this problem aligns with"See full answer
Product Manager
Product Design
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"Goals (Prod & Safeway)
User Groups:
Shoppers:
College Students
Professionals
Families
Elderly
New customers (not already in the store)
I selected elderly due to trends on the aging population being a significant population in the next decade and it being a group we have the most opportunity as Safeway to support.
Pain Points
**Most likely these customers are buying things in person or someone is purchasing items for them and gettin"
Anonymous Minnow - "Goals (Prod & Safeway)
User Groups:
Shoppers:
College Students
Professionals
Families
Elderly
New customers (not already in the store)
I selected elderly due to trends on the aging population being a significant population in the next decade and it being a group we have the most opportunity as Safeway to support.
Pain Points
**Most likely these customers are buying things in person or someone is purchasing items for them and gettin"See full answer
"I assume I'm a Product Manager at Uber Eats and I believe we are talking about a food delivery and grocery delivery application that's part of the Uber ecosystem.
Yes
Before I start looking into the problem statement, I want to ask a few clarifying questions if it's fine with you.
Yes
Is there any specific reason that I should know why Uber Eats could look into improving the product may be reasons such as an increase in customer queries, any competitive initiatives, etc.?
Nothing in spec"
Mahesh G. - "I assume I'm a Product Manager at Uber Eats and I believe we are talking about a food delivery and grocery delivery application that's part of the Uber ecosystem.
Yes
Before I start looking into the problem statement, I want to ask a few clarifying questions if it's fine with you.
Yes
Is there any specific reason that I should know why Uber Eats could look into improving the product may be reasons such as an increase in customer queries, any competitive initiatives, etc.?
Nothing in spec"See full answer
"Clarified whether this drop is observed in a particular geography or with a particular demography or devices. Then moved to the analysis of any bugs or flow broken or any defects. If not then talk about any competitor launching a product or feature in a similar category. If yes then double down on that or else speak about any political or marketing campaign that's been launched or any negative news about Facebook. What-Why analysis and concluded with a possible cause."
Aekagra S. - "Clarified whether this drop is observed in a particular geography or with a particular demography or devices. Then moved to the analysis of any bugs or flow broken or any defects. If not then talk about any competitor launching a product or feature in a similar category. If yes then double down on that or else speak about any political or marketing campaign that's been launched or any negative news about Facebook. What-Why analysis and concluded with a possible cause."See full answer
"As a direct competitor to my favorite product, our mission is to enhance productivity for creative professionals. Targeting small design agencies, our solution offers a streamlined project management platform tailored to their specific needs. Launch feasibility relies on user feedback, ensuring impact and monetization through subscription-based pricing. Success metrics include user engagement and retention rates."
Devendra B. - "As a direct competitor to my favorite product, our mission is to enhance productivity for creative professionals. Targeting small design agencies, our solution offers a streamlined project management platform tailored to their specific needs. Launch feasibility relies on user feedback, ensuring impact and monetization through subscription-based pricing. Success metrics include user engagement and retention rates."See full answer
"Clarifying questions:
Should I include the tail of the helicopter when computing the area for this question?
Can I assume that the average ping pong ball has a radius of around 1 inch?
Assumption:
Assume that the helicopter is more circular than a rectangle.
Hence use the formula of a circle in computing the area.
Assume that the helicopter's radius is 5 feet
a 6 feet person can't stand on the helicopter because they're tall for it hence rounding down.
Assume that th"
Shreejal L. - "Clarifying questions:
Should I include the tail of the helicopter when computing the area for this question?
Can I assume that the average ping pong ball has a radius of around 1 inch?
Assumption:
Assume that the helicopter is more circular than a rectangle.
Hence use the formula of a circle in computing the area.
Assume that the helicopter's radius is 5 feet
a 6 feet person can't stand on the helicopter because they're tall for it hence rounding down.
Assume that th"See full answer
"I responded how capital one wants to help everyone have access to banking and change banking for the better for all. (Tying it to their mission statement)
Leaned into this saying how I personally want to use my use my skills to help increase awareness to financial health for the community and serve the community that im a part of."
Anonymous Hummingbird - "I responded how capital one wants to help everyone have access to banking and change banking for the better for all. (Tying it to their mission statement)
Leaned into this saying how I personally want to use my use my skills to help increase awareness to financial health for the community and serve the community that im a part of."See full answer
"What can be a camera ?
point and shoot camera - to capture events
Video camera - to record events
Surveillance camera - cctv camera to monitor movements
Elderly
above 65 (male and female) with or without any medical condition
Elderly can be tech-savvy but majority would be non-tech savvy.
We can also further look to segment this customer base as elderly who are
Living with their Children
Living in foster care
Living alone
For the moment , i would restrict the geo"
Max V. - "What can be a camera ?
point and shoot camera - to capture events
Video camera - to record events
Surveillance camera - cctv camera to monitor movements
Elderly
above 65 (male and female) with or without any medical condition
Elderly can be tech-savvy but majority would be non-tech savvy.
We can also further look to segment this customer base as elderly who are
Living with their Children
Living in foster care
Living alone
For the moment , i would restrict the geo"See full answer
"Clarification
What category of Marketplace are we setting a goal for as there are several sub-marketplaces? —> We are looking at overall Marketplace
Are we focused globally or in the US? —> Lets limit to the US
To set the Goal for FB marketplace I will start by describing the product, go over goals for the users (buyers / sellers) and the business (FB), review user actions, list metrics and then summarize our goal for marketplace and choose a few keys metrics to track our progress towa"
stash - "Clarification
What category of Marketplace are we setting a goal for as there are several sub-marketplaces? —> We are looking at overall Marketplace
Are we focused globally or in the US? —> Lets limit to the US
To set the Goal for FB marketplace I will start by describing the product, go over goals for the users (buyers / sellers) and the business (FB), review user actions, list metrics and then summarize our goal for marketplace and choose a few keys metrics to track our progress towa"See full answer
"I would very confidently say - Never.
Did I failed with a Product? - Yes.
Did I launch a product that was sub-par? - Yes.
Did I failed to launch a product? - Never.
Also, I don't see it as part of growing up as PM to Fail to launch a Product.
I think it's a tricky quesion, better to be avoided."
Tarun K. - "I would very confidently say - Never.
Did I failed with a Product? - Yes.
Did I launch a product that was sub-par? - Yes.
Did I failed to launch a product? - Never.
Also, I don't see it as part of growing up as PM to Fail to launch a Product.
I think it's a tricky quesion, better to be avoided."See full answer
"Determining the need of a product, starts with the Problem or challenge we are trying to solve hence identifying a clear problem statement would kickoff the further analysis to find the answers of WHY... any product needed? WHAT... will it bring to the table?
There are various techniques which can be used here like SWOT, Feedback, brainstorming workshop with stakeholders etc."
Sanjay V. - "Determining the need of a product, starts with the Problem or challenge we are trying to solve hence identifying a clear problem statement would kickoff the further analysis to find the answers of WHY... any product needed? WHAT... will it bring to the table?
There are various techniques which can be used here like SWOT, Feedback, brainstorming workshop with stakeholders etc."See full answer
"First, why are we building the system? What are the requirements we must meet - Do customers care about data being read/written from a single set of tables or multiple tables, do they care about cost allocation, do they need backups/storage to happen slow or fast, do they foresee a lot of data movement from one table to another?
Based on this, there are a few options using some common design choices. Shared disk, or Shared nothing. Both have pros and cons. Based on latency, performance, and cos"
Glados - "First, why are we building the system? What are the requirements we must meet - Do customers care about data being read/written from a single set of tables or multiple tables, do they care about cost allocation, do they need backups/storage to happen slow or fast, do they foresee a lot of data movement from one table to another?
Based on this, there are a few options using some common design choices. Shared disk, or Shared nothing. Both have pros and cons. Based on latency, performance, and cos"See full answer